CDJR of Leesburg - Service Center

I thought Kobe did an excellent job. I love the video footage from the technicians. I love the video footage from the technicians. More

Said battery was bad, but there are two never said which one, called tech 2X never returned call. Took car to another shop batteries under load test were fine. You guys tried to over charge $650 for bat one, called tech 2X never returned call. Took car to another shop batteries under load test were fine. You guys tried to over charge $650 for battery, that at most should have been $200 with labor, But it wasn't bad. Never see me again More

brought van in for oil change and to fix start-stop feature got new accessory battery But when i got home the start-stop didn't work and oil life said 64% I had to spend way too much time correcting feature got new accessory battery But when i got home the start-stop didn't work and oil life said 64% I had to spend way too much time correcting the above I was on time for my 7:30 appointment, but didn't leave until after 11:00 More

Kobe Hiltz was so helpful in getting my Ram 2500 diagnosed and into the service bay quickly. He was very courteous and kept me informed while I waited in the customer lounge. I received the video fr diagnosed and into the service bay quickly. He was very courteous and kept me informed while I waited in the customer lounge. I received the video from mechanic Mike Warkocz showing me what the problem was and what was done to correct it. Within minutes my truck was waiting for me and Kobe arrived to give me my key. I want to thank Kobe and Mike for their wonderful service and overall, a pleasant experience! Rick Fender More

The staff there was courteous and easy to deal with. No complaints and would recommend. No complaints and would recommend. More

My 2023 grand Cherokee L’s Batteries completely died. The service department was excellent testing the entire system and ensuring both batteries were returned to full charge overnight. The car was ready The service department was excellent testing the entire system and ensuring both batteries were returned to full charge overnight. The car was ready the next day and I have no concerns about the batteries going forward More

Service staff are rude, inattentive, and general manager ignores emails and phone calls. Problem with car not fixed. ignores emails and phone calls. Problem with car not fixed. More

Ryan is always a pleasure to work with. Never any problems with him with our vehicles Never any problems with him with our vehicles More

Blaine was great. He communicated effectively and was relatively easy to reach via text to get updates on the service being performed. The dealership, however, has dec He communicated effectively and was relatively easy to reach via text to get updates on the service being performed. The dealership, however, has declined since changing hands. They have no loaner vehicles and in order for me to get a rental, I had to be transported up to The Villages which took a long time. Also, it takes quite a while to be recognized by staff when dropping off a vehicle. There have been times when I've stood in the department for ten minutes before anyone looked up from their work and acknowledged me. More

Service was speedy, customer care was excellent. They did a thorough job checking over my vehicle and had video of the inspection shared to my phone while I waited. Thier waiting room was well set u They did a thorough job checking over my vehicle and had video of the inspection shared to my phone while I waited. Thier waiting room was well set up with food and drink. Free wifi also More