Bill Collins Ford Lincoln
Louisville, KY
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346 Reviews of Bill Collins Ford Lincoln
This time it was my F150 truck... usually my Lincoln MKZ. Got my problem fixed quickly ! Service crew always very helpful! Only place I recommend!!!! Got my problem fixed quickly ! Service crew always very helpful! Only place I recommend!!!! More
The Service Department for Lincoln customers is outstanding. Chris provides the best Customer Service and goes above and beyond to ensure everything meets your needs. I recommend this service to outstanding. Chris provides the best Customer Service and goes above and beyond to ensure everything meets your needs. I recommend this service to all my friends and family. More
Great experience as always!! Noah was INCREDIBLY helpful. I knew what I wanted and he made it happen. My family has been going to Bill Collins my entire life and I don’t see that changing! I knew what I wanted and he made it happen. My family has been going to Bill Collins my entire life and I don’t see that changing! More
Excellent in-person service. Called about a recall and oil change appointment, but the guy on the phone was quite rude ... so much so that I considered switching Ford dealerships for my service needs. Bu oil change appointment, but the guy on the phone was quite rude ... so much so that I considered switching Ford dealerships for my service needs. But I went in the following day and as usual, the in-person service I received was top-notch (I could tell it wasn't the guy on the phone from the previous day) and I even had my 15K service done, which I didn't know I needed until my in-person rep mentioned. Great save of a nearly lost customer by Joseph Heun, my in-person rep. More
Joe did a great job taking care of my family. We were in for 2 separate warranty issues on a 2019 f150 and on a 2020 explorer. He did a great job communicating with us and worked to get the problems resolve for 2 separate warranty issues on a 2019 f150 and on a 2020 explorer. He did a great job communicating with us and worked to get the problems resolved with minimal impact on our lives. Highly recommend More
I totally love this dealership and their entire service department. Enough can't be said about their professional behavior, knowledge base and speed of delivery. Tony Perry is outstanding and a jewel in department. Enough can't be said about their professional behavior, knowledge base and speed of delivery. Tony Perry is outstanding and a jewel in Bill Collin's crown. More