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Bill Dickason Chevrolet Buick

Gladewater, TX

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Employees
Reviews
Vehicles
4.7
3,078 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,078 reviews

August 20, 2019

Amazing. I went in completely terrified that I wasn’t going to leave with a car and having super bad experience with other dealerships. Adrian helped us amazin More

by Meganfaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2019 -

Bill Dickason Chevrolet Buick responded

Just a note to Thank You for the opportunity and for taking the time to let others know about your amazing McKAIG experience. We want folks to enjoy shopping for and buying a nicer, newer car and we appreciate your recommendation to your friends and family. We are thrilled we helped you buy your nicer new car and hope you will let us help keep it safe, reliable and fun to drive for as long as you wish to own it! Sincerely, Your East Texas Dealer For The People McKAIG Chevrolet Buick Gladewater, TX 75647 Antique Capital Of East Texas

August 19, 2019

Awesome experience! We had Jeriamy, Dennis, & Freddie help us. We got there at 5:30pm because we had been dealing with other dealerships all day not helping or working wi More

by Haleyramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeriamy Schumacher, Freddie Tomlinson, Dennis Smith
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Aug 21, 2019 -

Bill Dickason Chevrolet Buick responded

Thank you for the opportunity to earn your business and especially for taking the time to write an awesome 5 star review. We love reading "Awesome experience" describing your McKaig experience as that is our mission. We want folks to actually enjoy the car buying experience when they come to McKaig. We have a great team that wants to help our guests drive a nicer, newer car that is safe, reliable and fun to drive for as long as they wish to own it. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Dealer "For The People" McKaig Chevrolet Buick Gladewater, TX 75647 Antique Capital of East Texas

August 15, 2019

Absolutely love this place!! My husband and i went there this week to purchase a second vehicle. This was the BEST experience we have ever had at a car dealership. We worked with More

by Knetherland2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeriamy Schumacher, Brandon McCloskey, Tim Pritchett
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Aug 16, 2019 -

Bill Dickason Chevrolet Buick responded

We sure are glad you decided to come to McKaig so we had the opportunity to earn your business. We also appreciate the wonderful 5 star review describing your McKaig experience as "the BEST experience we have ever had at a car dealership." That is our mission as we believe folks should enjoy shopping for a nicer, newer car, truck or suv/crossover. That is also why our "Solution Specialists" (no salesmen at McKaig) are not commissioned based so they actually work to help you find the vehicle you want to buy and not what they want to sell. We will also work to help you "keep all of your vehicles safe, reliable and fun to drive for as long as you wish to own them." Thank you again for your business and recommendation. We look forward to serving you as well as your family and friends in the future. Sincerely, Your "For The People" Car Dealer McKaig Chevrolet Buick Gladewater, Texas 75647 Antique Capital of East Texas

August 15, 2019

Amazing Guys These guys are amazing!!! They got me and my husband in a 2019 Chevy Silverado!! We love it!! I would definitely recommend these guys!! They work with More

by Wdarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeriamy Schumacher, Freddie Tomlinson, Brandon McCloskey, Kalimba Smith
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Aug 16, 2019 -

Bill Dickason Chevrolet Buick responded

We sure appreciate you "Finding New Roads" at your East Texas Chevy Dealer "FOR The People." We appreciate the opportunity to earn your business and especially for taking the time to write a 5 star review about your "McKaig experience." We love being called "amazing" as we really are on a mission to change the car buying experience in the Longview - Tyler East Texas area one guest at a time. Thank you again and we look forward to working with you as well as your family and friends in the future. We'll see you again on your first service visit to help keep your 2019 Chevy Silverado safe, reliable and fun to drive for as long as you wish to own it. Sincerely, Your "For The People" East Texas Chevy Dealer McKaig Chevrolet Buick Glade water, TX 75647 Antique Capital of East Texas

August 14, 2019

Everyone was nice and helpful I was in an impossible situation and they still were able to help me get in a new car !!! They are awesome !!! Love this place More

by Lyndswebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisa Cerney, Brandon McCloskey, Dennis Smith
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Aug 16, 2019 -

Bill Dickason Chevrolet Buick responded

We love having the opportunity to help folks with their transportation challenges and reading "everyone was nice and helpful" in the review of your McKaig experience. It appears you worked with Alisa in our Guest Concierge Services department as well as Dennis (non-commissioned Solution Specialist) and Brandon (Solutions Manager) and sincerely appreciate you recognizing their efforts to help you as well as our other guests. They are awesome and we so much appreciate you letting others know how much you loved your McKaig experience as well as your recommending McKaig to other car buyers. Thank you. Sincerely, Your "FOR The People" Car Dealer McKAIG Chevrolet Buick Gladewater, TX 75647 Antique Capital of East Texas

August 13, 2019

Service I brought my truck in and they were booked. The service person got me seen. My truck was hard to repair but he and tech made it happen. More

by abry1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Aug 16, 2019 -

Bill Dickason Chevrolet Buick responded

Our pledge says that we put our Guests first and our great team always does their best to take care of our guests. We sincerely appreciate your business and especially for taking the time to give us a 5 star online review so others can read about your McKaig experience. Thank you and we look forward to serving you as well as your family and friends in the future. Sincerely, Your "For The People" team at McKAIG Chevrolet Buick Gladewater, Texas 75647 Antique Capital of East Texas.

August 01, 2019

Wonderful Experience! Kalimba helped us find the car of our dreams that fit us and our 5 kids. Great service, amazing experience, and very friendly employees made it a very More

by Zona Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalimba Smith, Brandon McCloskey
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Aug 04, 2019 -

Bill Dickason Chevrolet Buick responded

We love helping folks find, qualify for and own the car of their dreams. We appreciate the opportunity to help and especially for taking the time to let others know about your McKaig experience. Most need to experience the McKaig difference to appreciate how much more fun shopping for a nicer, newer car is at McKaig. We love reading your description of an "amazing experience" and look forward to serving you as well as your family and friends in the future. Sincerely, Your For The People team at McKaig Chevrolet Buick Glade water, Texas 75647 The Antique Capital of East Texas

August 01, 2019

Amazing salesman! Kalimba explained everything in great detail and made to clarify and answer any questions I had during the process. The employees and the environment More

by Zona Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalimba Smith, Brandon McCloskey
Report | Print
Aug 04, 2019 -

Bill Dickason Chevrolet Buick responded

We appreciate the opportunity to earn your business and for taking the time to write about your McKaig experience. Folks have to experience the difference to really understand what having non-commissioned Solution Specialists and a Buyers Bill of Rights does for our guest experience. You are the reason we exist and we strive to make all feel appreciated and special. Sincerely, Your For The People Team at McKaig Chevrolet Buick Gladewater, Texas 75647 The Antique Capital of East Texas

July 29, 2019

Best Dealership Ever When I discovered McKaig's many years ago I was thrilled. It is the only dealership that I have ever returned to because it is the only one that has More

by Dani Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon McCloskey, Jordan Moss
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Aug 08, 2019 -

Bill Dickason Chevrolet Buick responded

Dear Dani, How we love to read "Best Dealership Ever" in the description of your McKaig experience. That is our mission ...... to put the fun back into shopping for a nicer, newer car. We appreciate your business and loyalty to McKaig and especially appreciate your great review telling others about the McKaig difference. We look forward to serving you as well as your family and friends in the future as we love helping folks find a nicer, newer car that is safe, reliable and fun to drive for as long as they wish to own it. Sincerely, Your East Texas "For The People" team at McKaig Chevrolet Buick Gladewater, Texas 75647

July 25, 2019

Very helpful, professional and courteous. I went to buy a new car and i needed something with low payments. They helped me on my way and i left with a car of exceptional quality. 10/10 would r More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Report | Print
Aug 08, 2019 -

Bill Dickason Chevrolet Buick responded

Mike, Thank you for the opportunity to earn your business. We try to be different than most car dealers and loved seeing "Very helpful, professional and courteous" in your description of your McKaig experience. We always desire to put our customers/Guests first as we believe in helping folks decide what they want to buy instead of what we want to sell. That is why we don't have salesman (Solution Specialists) and why they are non-commissioned. They make the same thing regardless of what you decide to buy so that they are focused on what is best for you, our guest. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Car Dealer "For The People" McKaig Chevrolet Buick Gladewater, Texas 75647

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