
Bill Dickason Chevrolet Buick
Gladewater, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Best experience Best salesman we’ve ever worked with. Adrain knows what he’s talking about and helps anyway he can !! Definitely see him if your looking for a new veh Best salesman we’ve ever worked with. Adrain knows what he’s talking about and helps anyway he can !! Definitely see him if your looking for a new vehicle! More
Upgrade This is my second time dealing with McKaig. I am very satisfied with the service I received. The staff is very helpful and I would recommend anyone th This is my second time dealing with McKaig. I am very satisfied with the service I received. The staff is very helpful and I would recommend anyone that is looking for a vehicle. More
Best service in east texas By far the best car dealership I have dealt with. When they say for the people it’s 1000% true. And Adrain Cortes hands down one of the best salesmen By far the best car dealership I have dealt with. When they say for the people it’s 1000% true. And Adrain Cortes hands down one of the best salesmen my family has had the pleasure of working with. He tells you how it is and gives you every bit of his professionalism. More
Best dealership in Texas I can’t say enough good things about this dealership they definitely stand behind their motto a dealership for the people! I had the pleasure of wor I can’t say enough good things about this dealership they definitely stand behind their motto a dealership for the people! I had the pleasure of working with Jeremy,Brandon, Dennis ,And Freddy I had been looking around online and came across this website at McKaig in Gladewater. and it says a dealership for the people ,and that caught my attention.. I received a call from the dealership and they asked if I wanted to make an appointment and come in.I was hesitant because I’ve had some credit issues and haven’t had very much luck in the past few years but trying to clean that up anyway I said no thanks and hung up about 15 minutes later Mr. Freddy called me and he started asking me a few questions and I answered him and he said Tammy if you just come up here and we can’t do anything for you I’ll buy you a full tank of gas just for your time he said I would like to believe that we are the best in East Texas and we do everything possible to meet the needs of the people . Meet the needs of the people huh? Don’t work on commission what?I’ve never heard of such a thing in my entire life car shopping. In fact I’ve always dreaded car buying because I felt like sharks were attacking me trying to sell me a car and get me out on the road and that’s it so I thought about it and then I said OK so I drove on up there and the first person I met with Dennis salesman he took some information asked what I was looking for anyway He gave my stuff to finance pulled a couple cars and we did some test driving.no rush answered all my questions ,very pleasant sales person! in my past experiences, salesmen have done nothing but rush me not really cared about what I was looking for or needed,just seem to want to get me in the car and get me out of there as quick as they could with as much cash they could get from me.Sign on the dotted line and off I go.Mckaig does not work like that from the very beginning to the very end.That I can promise you. Next ones I had picked something that I liked that was in my budget I went into finance and sat down with Brandon we sat for a couple hours almost, just talking and not all about cars in finance either,but family and work and life.he made me understand my loan to what made sense in my mind he didn’t add things on my loan that were not necessary and didn’t need to be and drive up the price of my payment,so when I walked out of there I knew exactly what was going on with a car note ,how it was done for the first time in all of my car buying experiences. And I feel like I had met a friend not a shark. So I have my keys and loan docs,my I go to the car and get in and here comes Jeremy who I must of called 1 million times before i ever even came to the dealership asking him questions I must’ve driventhat man crazy ! Haha poor guy .so introduces himself and now I have a face to a name he asked me Tammy do you know how to run the everything in that car.? I said no not really but I’ll figure it out he said unlock the door I’m coming on the other side when he got in and he spent a good 30 minutes with me show me everything on how it worked etc.He didn’t want me figiting with gadgets taking my eyes off the road.setting up my phone with my Bluetooth and then we got to talking about lifestuff .I have never had an experience with the dealership that took so much time making sure that I was satisfied, that my questions were answered , not rushed ,fully understood the terms of my loan and not added things on my loan to drive Up the payment.Mckaig Is exactly what they say.a dealership for the people!!!!!! from the beginning to the end was nothing but a pleasurable experience, if you’re looking to buy a car and you dread going into these car sharks dealerships rushing you , not listening to your wants and needs., stop there and call McKaig! They don’t disappoint!!!! if I moved 1000 miles away and had to buy another vehicle I would go right back to McKaig in Gladewater. And also they gave me a full tank of gas!!!! now who ever does that when you buy a car,your usually left with less than a quarter tank . Now it’s Monday and I get a call from a call from Mckaig.Just calling to see how I like the car if everything’s going OK if I have any questions or concerns that’s never happened either and usually I leave the lot and I never hear from the, again Unless I forgot a signature or something of that sort. I’ve never had a dealership call me just to see how things were going if I was happy with the car if I had any questions left to me that goes above and beyond good customer service ! Lastly a couple weeks go by and I get a letter in the mail from the McKaig just thanking me for stopping in and giving them a chance and also to tell me if for any reason that I’m not happy with my payment or the vehicle to call them and they would take the car back and we would find something that I was happy with .so they follow through! they go above and beyond customer service at its finest and they treat you like a person .They want you to be comfortable with your purchase,your payment,your vehicle,with all of your car buying experiences.I can’t say enough good things about this dealership. When Freddie told me I would like to think that we are the best dealership in East Texas you can believe that because they are I hope whoever reads this check them out they aim to please the people not their pockets. More
Best experience in car buying My experience buying my car from Adrian was the best car buying experience I'v had. It was quick and easy. Highly recommend them to everyone. My experience buying my car from Adrian was the best car buying experience I'v had. It was quick and easy. Highly recommend them to everyone. More
Awesome sales department and service department I I was extremely happy with sales and service that I received they made sure everything was working right with my vehicle the people are friendly and p I was extremely happy with sales and service that I received they made sure everything was working right with my vehicle the people are friendly and professional More
These People Practice What They Preach! I am so happy I came to Gladewater to McKaig dealership because they make dreams come true here people!!!!!!!! Check them out..... they’re really FOR I am so happy I came to Gladewater to McKaig dealership because they make dreams come true here people!!!!!!!! Check them out..... they’re really FOR THE PEOPLE!!!!! They made a believer out of me ! More
Great job great job by Nena to handle my transaction of buying a pick-up...take care of all the paperwork....get my tags in a reasonable time frame great job by Nena to handle my transaction of buying a pick-up...take care of all the paperwork....get my tags in a reasonable time frame More
Absolutely amazing!! This was the quickest and easiest car purchase I’ve ever made. Adrian was very friendly, understanding and helpful. He made everything so simple and q This was the quickest and easiest car purchase I’ve ever made. Adrian was very friendly, understanding and helpful. He made everything so simple and quick. We will definitely be a returning customer soon! More
I guess I am the exception. My issue isn't so much with the people as it is with the product. Overall people are friendly, but there seems to be a major lack of communication thr My issue isn't so much with the people as it is with the product. Overall people are friendly, but there seems to be a major lack of communication throughout the dealership that can really create a headache, especially for me. I have had my Silverado Z71 for 14 months now, and it has been back the shop 13 times. I have spent almost 2 months of my life in their loaner vehicles, which is really a pain because of all the rules that go along with the loaner. My truck is currently in the shop again and has been since March 28, 2019. Most of the times my truck has been in the shop, it has been for at least a week. One time they were supposed to send my truck off to Dallas to get fixed, I waited a week before I reached out for an update and come to find out it never left Gladewater. They installed new struts and springs on it, but come on, really one week for that. They cant seem to fix my truck, and I feel like I'm getting the run around until my warranty expires. I have taken it up with General Motors and I would rather pull my teeth out. It has gotten to the point to where I had to retain an attorney to help me get out of this truck, get my money back, or get a new one. The only reason I gave 2 stars is because the people are friendly. I grew up in this town, graduated from here, and moved back here after my time in the Marine Corps. I wanted to give my business to what I considered a focal point of my hometown. That was a decisions I have come to regret. More