Bill Dickason Chevrolet Buick

Bill Dickason Chevrolet Buick responded

Thank you for your business and for your describing of your McKaig experience as a "simple, no pressure purchase." We call it the McKaig experience or McKaig difference! Our non-commissioned Solution Specialists don't have any financial incentive to push product or try to sell one unit over another. That is why they make the same thing no matter what you decide to buy. We don't want them to have a financial incentive to push product or try to sell you anything other than what is best for you. It is the McKaig difference! Thank you for your business and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas For the People team at McKaig Chevrolet Buick Gladewater, Texas

Bill Dickason Chevrolet Buick responded

Sadie, We appreciate the chance to earn your business and especially for the "great (McKaig) experience" online review. We are on a mission to change the car buying experience in the Longview - Tyler East Texas area with our non-commissioned Solution Specialists who are not incentivized to push or sell anything not in our guests best interest. We want to be an advocate and help you decide what you want to buy. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Dealer "For The People" McKaig Chevrolet Buick Gladewater, Texas

Bill Dickason Chevrolet Buick responded

Leo, Thank you for your business and kind review. Charles does a great job as a non-commissioned Solution Specialist and more and more folks in East Texas are loving their McKaig experience. It is very comforting for most to know the person helping them decide what they want to buy will make the same thing regardless of what they buy. So they know there is no financial incentive for their McKaig Solution Specialist to try to push or sell them something not in their best interest. It's the McKaig difference. We look forward to helping you as well as your family and friends in the future as "we believe everyone deserves to drive a nicer, newer car today that is safe, reliable and fun to drive for as long as they wish to own it." Sincerely, You East Texas "For The People" Car Dealer McKaig Chevrolet Buick Gladewater, Texas

Bill Dickason Chevrolet Buick responded

Thank you for the opportunity to help you and we are sorry it took longer than you expected. We try to streamline the process as much as we can to save you time and will review. We know your time is valuable and we'll review to see if we can improve. Please forward any specific suggestions to our "Guest Concierge Services" as they will provide to managers and owners for inclusion in our weekly training. Thank you again for coming to McKaig and we look forward to helping you as well as your family and friends in the future. Your East Texas "For The People" Chevy and Buick Dealer McKaig Chevrolet Buick Gladewater, Texas 75647

Bill Dickason Chevrolet Buick responded

We appreciate the opportunity to help as we specialize in helping folks find, qualify for and own a nicer, newer car. "We believe everyone deserves to drive a nicer, newer car today that is safe, reliable and fun to drive for as long as you wish to own it." We love hearing we were able to help as we are on a mission to change the car buying experience in the Longview - Tyler East Texas area ... and it sounds like you had a team involved as Summur/Guest Concierge Services, Tim/Solution Specialist, Freddie/Sales Solutions Team leader and Brandon/Business Solutions Manager all got into the act. They do a great job for everyone that takes the time to come to McKaig and we appreciate your accolades for them. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas "For the People" Car Dealer McKaig Chevrolet Buick Gladewater, Texas 75647

Bill Dickason Chevrolet Buick responded

Jaclyn, Yes, we understand what you mean as most folks hate going to buy a car. That is why we try to be different and are on a mission to change the car buying experience one guest at a time. This is also a major reason why our Solution Specialists do Not work on commissions. They make the same thing no matter what you decide to buy so they don't have any financial incentive to try to push or sell you anything other than what is best for you. Their job is to provide a great experience while helping you decide what you want to buy. It's the McKaig difference and many refer to it as the McKaig experience. Thank you again for the opportunity and especially for your kind review letting others know we really do provide a different car buying experience. We look forward to serving you as well as any of your family and friends in the future. We'll do our best to take the same great care of any and all your refer our way. Sincerely, Your East Texas Dealer "For The People" McKaig Chevrolet Buick Gladewater, Texas 75647

Bill Dickason Chevrolet Buick responded

We love to see the words "Very pleased" used to describe your McKaig experience! We appreciate you making the drive from Longview to Gladewater to buy your 2018 Chevy Silverado LTZ 4WD truck as we know you have many choices in the Tyler - Longview East Texas area. More and more East Texans are enjoying the McKaig difference in that our Solution Specialists (no salesmen) are non-commissioned so they will always work to help you decide what you want to buy ..... not what they want to sell. That is why they make the same thing on whatever you buy so they don't try to solve their problem instead of yours! Thank you again and we appreciate your recommendation to you family and friends. Sincerely, Your "For The People" East Texas Chevy Dealer McKaig Chevrolet Buick Gladewater, Texas The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Yes, Adrian is always awesome and we so appreciate your words "We love McKaig Chevrolet (Buick)" in describing your McKaig experience. Adrian always takes great care of his guests before, during and after the sales. He will also help you keep your nicer, newer car safe, reliable and fun to drive for as long as you wish to own it. We appreciate your business and your recommendation of McKaig to your family and friends. Sincerely, Your East Texas Dealer For the People McKaig Chevrolet Buick Gladewater, Texas The Antique Capital of east Texas