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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,086 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,086 reviews

April 19, 2018

Awesome My experience was awesome ,Adrian Cortes made my experience in buy my daughter a new car awesome,I went in thinking it was going to be a lot of stress More

by Izzyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeriamy Schumacher, Freddie Tomlinson
Apr 29, 2018 -

Bill Dickason Chevrolet Buick responded

How we LOVE to get Reviews like yours! We appreciate so much your lifting up Adrian, Jeriamy and Freddie and our entire staff as they always go above and beyond to help our customers feel like guests and enjoy their McKaig experience. One of our Buyers Bill of Rights is No Bullies in the Showroom that others change to No Sharks in the Showroom. This is why our Solution Specialists are not on commissions so they are not tempted to pressure or push or sell anything other than what is in your best interest. It’s called the McKaig experience and why we have won more awards and accolades than any other dealer in East Texas. We look forward to serving you as well as your family and friends in the future. Thank you for your business. Sincerely, Your East Texas For The People team at McKaig Chevrolet Buick Gladewater, TX The Antique Capital Of East Texas

April 18, 2018

Very helpful Was very nice and helpful in finding a bigger , better affordable car for me. Would recommend dealer to anyone looking to buy a new car. More

by Alley93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you for the opportunity to earn your business and for letting us know how Adrian and our great East Texas For The people team helped you find what you wanted to buy. That is why we have non-commissioned Solution Specialists at McKaig so they don't have a financial incentive to push or sell anything other than what is best for you! We want to help you decide what you want to buy while providing a great experience. Thank you again for taking the time to write a review to let others know and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas For the People Car Dealer McKaig Chevrolet Buick 1110 E Broadway Ave (US Hwy 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

April 17, 2018

Great service! Received excellent service. Dennis was very helpful in selecting a vehicle to fit my needs and Freddie explained all the financial needs. I am very pl More

by Sandi22tex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Tomlinson, Brandon McCloskey, Dennis Smith
Apr 29, 2018 -

Bill Dickason Chevrolet Buick responded

Our goal is to provide excellent service so folks enjoy shopping for a nicer, newer car. Dennis, Freddie and Brandon do a great job of treating folks like guests and we appreciate your recognizing their efforts. Thank you for the opportunity to earn your business and we look forward to serving you and yours in the future. Sincerely, Your East Texas Dealer For the people McKaig Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

April 14, 2018

2018 silverado This is my second vehicle bought from Mckaig. The staff has always been friendly and helpfull. Would like to thank Nena Townsend, Jeriamy Schumacher a More

by Socalwilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeriamy Schumacher, Freddie Tomlinson, Nena Townsend
Apr 29, 2018 -

Bill Dickason Chevrolet Buick responded

We love to hear from happy customers and especially when they come back again. We appreciate your business and for the accolades to our staff as they do a great job helping our guests find their nicer, newer car. This one reason why McKaig has been awarded the DealerRater Consumer Satisfaction Award each and every year since its inception in 2015. We thank you and look forward to serving you as well as your family and friends in the future. Gratefully, Your East Texas Dealer For the People McKaig Chevrolet Buick Gladewater, TX The Antique Capital of East Texas

April 13, 2018

Easy, no pressure Sale We chose McKaig for their location and Service Department. Today, my husband purchased a brand new Chevrolet Truck. The sales people were nice and hel More

by CWall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Tomlinson, Dennis Smith
May 01, 2018 -

Bill Dickason Chevrolet Buick responded

We really appreciate the opportunity to earn your business and know you will enjoy and Find New Roads in your brand new Chevy Silverado. Dennis, as well as our other non-commissioned Solution Specialists, Do a great job helping our guests find their nicer, newer car or truck. We appreciate your taking the time to write a nice review and look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas “For The People” team at McKaig Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital Of East Texas

April 13, 2018

Amazing People Everyone was extremely friendly and helpful. They worked hard to help us find what we were looking for. In the end we were able to walk out with 2 veh More

by Frank M Hurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Abernathy, Jeriamy Schumacher, Summur Villareal, Nena Townsend, Brandon McCloskey
Apr 30, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Frank, Thank you so much for giving us the opportunity to show we really are different from most car dealers and to earn your business. Our staff is always friendly and takes great pride in providing a great car buying experience while helping folks find and buy the nicer, newer car they want!. We really appreciate your business and for taking the time to write a review to let others know about the McKaig difference. We are glad you enjoyed your McKaig experience and look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas For The People Team At McKaig Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital Of East Texas

April 12, 2018

Amazing service Made sure i got exactly what i wanted with what i was working with. Thank you very much for all your help. Appreciate everything you guys did to help More

by Chasity Kirkpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeriamy Schumacher, Jason Leek, Freddie Tomlinson
Apr 30, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you for letting us know we helped you find and own exactly what you wanted at the price you wanted to pay. We specialize in helping folks find what they want and appreciate you letting others know about your McKaig experience. We are sincerely grateful for your business and look forward to helping you as well as your family and friends in the future. Gratefully, The East Texas For The People Team McKaig Chevrolet Buick .1110E Broadway Ave (US 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital Of East Texas

April 12, 2018

Adrian is very helpful I was referred to Adrian by a friend after having no luck negotiating my trade in value with other local and surrounding Dallas area delears. He made More

by DEISY A SARINANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Bill Dickason Chevrolet Buick responded

Congratulations on your nicer, new 2018 Chevy Traverse! They are awesome and we sincerely appreciate you giving McKaig Chevrolet Buick an opportunity to earn your business. We are also most grateful you took the time to write a wonderful review and let others know about your McKaig experience. We know folks don't believe what dealers say (for good reason) and it really helps Adrian and our other non-commissioned Solution Specialists for consumers to hear from real customers who were really happy with their McKaig experience. We take being "for the people" seriously and you made our day. Thank you and we hope you will also refer family and friends to McKaig in the future as that is the ultimate compliment to our great staff! Enjoy your 2018 Chevy Traverse! Sincerely, Your East Texas "For The People" team at McKaig Chevrolet Buick Gladewater, TX 75647 The Antique Capital of East Texas

April 09, 2018

Very Helpful Jason was great, he gave me options and let me know exactly what was going on during my visit. He told me exactly what I needed and what was availabl More

by Nharris79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Leek
Apr 12, 2018 -

Bill Dickason Chevrolet Buick responded

We are glad you found us very helpful although we would like to know what we could have done to get a 4.8 or 4.9 star rating. This is how we improve and would sincerely appreciate knowing what little things we could do that would make your McKaig experience more enjoyable. We sincerely appreciate the opportunity to earn your business and for taking the time to write a review. We look forward to serving you & yours in the future. McKaig Chevrolet Buick US 80 @ E Loop 485 Glade water, Texas 75647 The Antique Capital of East Texas

April 08, 2018

Thanks Adrian I told him what I wanted and he made it happen. This is my 2nd purchase with adrian and he will have my next purchase as well. More

by Kirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Bill Dickason Chevrolet Buick responded

Kirby, We are so glad our “Car Concierge” / “Find It For Me” tool works for you as Adrian and our other non-commissioned Solution Specialists are very good at helping East Texans find the nicer, newer car of their dreams. It doesn’t matter to them what you buy so they are all in on providing a great McKaig experience while helping you find exactly what you want to buy! We appreciate you taking the time to give Adrian accolades as he works hard for his guests and looks forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas “for The People” team at McKaig Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital Of East Texas

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