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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,085 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,085 reviews

April 07, 2018

Thanks Adrian is very patient. He probably walked 5 miles back and forth getting my questions answered. He even helped out with a problem found after the sa More

by Buddy Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Buddy, Thank you for your business and for letting others know that Adrian does whatever it takes to “make you happy!” He even works out before coming to work to stay in shape so he can run while helping his guests find their nicer, newer car! We want to be there during and after the sale and appreciate you taking the time to let others know about your McKaig experience. We look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas “for The People” team McKaig Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital Of East Texas

April 06, 2018

Great job finding me a car I feel comfortable to be able to pay for! Alisa was sweet setting up the appointment. Nena was totally awesome helping find something More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisa Cerney, Jeriamy Schumacher, Freddie Tomlinson, Nena Townsend
May 01, 2018 -

Bill Dickason Chevrolet Buick responded

Trish, Wow! Well you have covered a lot of ground with Alisa, our Guest Concierge Services Manager and Nena, a non-commissioned Solution Specialist and Jeriamy and Freddie who are our Solutions team leaders or Managers. Most of our guests feel much better when they realize Nena and our other non-commissions Solution Specialists don’t care what you buy and just want to help you decide what you want to buy instead of pushing product or trying to sell you something that might not be in your best interest. They just don’t care what you buy as they have no financial incentive to sell you something else. So, they just want shopping for a nicer, newer car to be fun and enjoyable instead of something you dread. Thank you for your business and kind review .... and Nena looks forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Car dealer “For The People” McKaig Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, TX The Antique Capital Of East Texas

April 06, 2018

Excellent customer service While traveling out of town, I had an emergency situation with one of my "run flat" tires just as I drove into Gladewater, Texas. My entire instrumen More

by jennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Josh, and one other whose name I did not get, Mariela Hernandez
May 01, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Jennie, We are so happy we could help you out and appreciate very much you taking the time to write a review and praise our wonderful staff. They truly care and do their best to help others and it is very gratifying for you to recognize their efforts to help. We always try to do for others what we would want done for our family members. We believe everyone deserves to drive a safe, reliable and fun to drive car and Vernon and his entire team Take this very seriously. Thank you again for the accolades and we wish you the best in your future travels. Sincerely, McKaig Chevrolet Buick - A Dealer For The People 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital Of East Texas

April 04, 2018

Amazing and awesome crew, still shop to have a new car. I came in with a small trade in thinking to get something in my budget a little upgrade, and I got a awesome newer car with the amount that I can affo More

by Stefhundi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Phillips, Summur Villareal, Freddie Tomlinson
May 01, 2018 -

Bill Dickason Chevrolet Buick responded

As your East Texas car dealer “for The People,” we Love hearing the words “amazing and awesome crew” as we love changing the perception and putting the fun back into buying a nicer, newer car of your dreams. Since our Solution Specialists are non-commissioned, they don’t care what you buy and only want to provide a great experience while helping you decide what you want to buy. Charles does a great job and looks forward to helping you as well as your family and friends in the future if and when they want a nicer, newer car. Sincerely, Your East Texas “for The People” car dealer McKaig Chevrolet BUICK 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital Of East Texas

May 01, 2018 -

Bill Dickason Chevrolet Buick responded

PS Thank You for also acknowledging the awesome job Summur does for us in our Guest Concierge Services Department! We have a great staff and we love it when our guests acknowledge their efforts and sing their praises! Grateful in Gladewater!

April 03, 2018

Just bought a 2018 Silverado.from McKaig Chevrolet in Glade I bought my 2018 Silverado. Charles my sales representative was very helpful and patient while we were making our mind up. Then Freddie and Jeremy m More

by Henry W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Phillips, Jeriamy Schumacher, Freddie Tomlinson
May 01, 2018 -

Bill Dickason Chevrolet Buick responded

We hope you are finding new roads in your nicer, new 2018 Vhevy Silverado and we appreciate your coming to McKaig to buy it. Charles and our other non-commissioned Solution Specialists love to put the enjoyment back into shopping for a nicer, newer car or truck. Our guests love that there is no pressure and we are all about helping you decide what you want to buy. Thank you for your business and for taking the time to lift up our great staff and Charles looks forward to helping you as well as your family and friends find a nicer, newer car when they are ready. Sincerely, Your East Texas “for The People” team McKaig Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital Of East Texas

May 02, 2018 -

Bill Dickason Chevrolet Buick responded

Your Chevy Silverado! ( :

April 02, 2018

Family Atmosphere Finally worked a deal on a great vehicle. As much as I was up at this dealership, the people were nice and helpful and never made me feel like a both More

by Patsy Hall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeriamy Schumacher, Freddie Tomlinson, Nena Townsend
May 31, 2018 -

Bill Dickason Chevrolet Buick responded

We appreciate your business and especially for letting others know about your McKaig experience by writing a review. We love to see our staff get accolades for their work with our guests as they work very hard trying to help folks get their nicer, newer car. Sincerely, McKaig Chevrolet Buick - A Dealer FOR The People 1110 E Broadway Ave (US 80 @ E Loop 485) Glade water, Texas 75647 The Antique Capital of East Texas

April 02, 2018

A knowledgeable service department I especially want to give a big "Thank you" to Vernon Hall for all his work on my truck. He has went over and above to help me resolve the ongoing is More

by Patsy Hall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vernon Hall
May 31, 2018 -

Bill Dickason Chevrolet Buick responded

We agree that Vern and Faye are both great and believe you deserve to drive a car (or truck) that is safe, reliable and fun to drive for as long as you wish to own it." We appreciate your business and accolades to our For the people team. Sincerely, McKaig Chevrolet Buick Your East Texas Chevy Dealer For the people 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

April 01, 2018

More than I hoped for The team at McKaig went above and beyond to get me in the vehicle that I wanted at a payment that I needed. Even with a few financial challenges, they More

by Clair73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisa Cerney, Summur Villareal, Freddie Tomlinson, Nena Townsend
May 31, 2018 -

Bill Dickason Chevrolet Buick responded

We appreciate your business and the review about your McKaig experience. We are glad you are happy as "we believe everyone deserves to drive a nicer, newer car that is safe, reliable and fun to drive for as long as you wish to own it!"

March 31, 2018

I had a great experience, very helpful My experience was very helpful and professional. Mrs Nena at mckaig made me feel special and wanted to help me right then. I will definitely go back t More

by TBK1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeriamy Schumacher, Freddie Tomlinson, Nena Townsend
Jun 06, 2018 -

Bill Dickason Chevrolet Buick responded

Nina does a great job as one of our non-commissioned Solution Specialists and we appreciate your letting others know about your McKaig experience. More and more East Texans are enjoying working with someone who is not incentivized to push or sell something other than what is best for you, the customer. We appreciate the opportunity to earn your business and look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Dealer For the People McKaig Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

March 30, 2018

Experience Very helpful and understanding, they too their time and was very patient. Showed excellent customer service and we got what we were looking for. Th More

by Ashlee
Recommend Dealer
Yes
Employees Worked With
Freddie Tomlinson, Nena Townsend
Jun 14, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and the Thumbs up regarding your McKaig experience! We are truly trying to change the car buying experience in East Texas and appreciate your letting others know we are helpful and understanding. Sincerely, Your East Texas Dealer For the people McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

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