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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,076 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,076 reviews

January 26, 2018

Great as always As always, the team at this dealership is phenomenal. Always eager to help and answer any questions, and make your visit comfortable. I wouldn’t go a More

by Summer@2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Owens, Lorena Garcia
Aug 20, 2018 -

Bill Dickason Chevrolet Buick responded

WOW! This is exactly the kind of review we love to get for our Service .... "Great as always." Thank you for your loyalty and for referring others to the McKaig experience in Gladewater. Your for the people team McKaig Chevrolet Buick

January 25, 2018

Dealer for the People Literally!!! Very polite atmosphere, the experience was like no other. Salesman Charles Phillips was very honest and straight to the point. Charles didn't try to More

by NikAll1908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Ortiz, Charles Phillips
Aug 20, 2018 -

Bill Dickason Chevrolet Buick responded

How we love it when guests describe McKaig a a "Dealer for the people literally!" We take being the East Texas Dealer For the People very seriously and sincerely appreciate it when good folks let others know they think we live up to it! Thank you for your business and the opportunity to help your family and friends in the future. McKaig Chevrolet Buick - A Dealer FOR The People Glade water, Texas The Antique Capital of East Texas

January 25, 2018

First time customer I am new in Gladewater and This was my first time here, and everyone was really nice and attentive. Mariela Hernandez was a lot of help! More

by Brantbellatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Aug 20, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you for giving us the opportunity for us to "help keep your car safe, reliable and fun to drive for as long as you wish to own it!" Mariela does a great job taking care of our guests and appreciate you sending others her way to enjoy the McKaig experience. Your East Texas Chevy and Buick Dealer "For the People" McKaig Chevrolet Buick Gladewater The Antique Capital of East Texas

January 25, 2018

Very Friendly and helpful people Everyone I can in contact with at this dealer was very friendly and helpful. The main people , Charles Philips, Susie Scadden and Faye Hinds that help More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Phillips
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and for recognizing the efforts of our friendly and helpful staff. They work hard to live up to being the East Texas dealer "For the People"(R) and sincerely appreciate it when folks recognize their efforts to help. We look forward to helping you and your family & friends in the future. Sincerely, Your Tyler - Longview East Texas "For the People"(R) team at McKaig Chevrolet Buick in Gladewater - The Antique Capital of East Texas

January 24, 2018

Very pleased! I had my car serviced at mckaig chevrolet in gladewater,tx. Kim owens worked very hard to get me a reasonable price! She was very helpful and friendly More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Owens
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

Andrea, Thank you for your business and for recognizing the efforts of Kim Owens. We believe everyone deserves a nicer, newer(R) car that is safe, reliable and fun to drive for as long as they wish to own it! Our staff loves to provide friendly and helpful service and we appreciate it when their efforts are recognized. Thank you again and we look forward to serving you as well as your family and friends in the future. Sincerely, Your Tyler - Longview East Texas "For the people"(R) team at McKaig Chevrolet Buick in Gladewater, the Antique Capital of East Texas

January 24, 2018

Service people were great Let's start with the bad first. The woman that answered the phone in the service department to set up my appointment talked like her mouth was on fir More

by boilers78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Owens
Jan 24, 2018 -

Bill Dickason Chevrolet Buick responded

First of all, thank you for your business and very kind review. We appreciate your honesty & constructive criticisms and we will review the issues so we can improve moving forward. Kim does a great job and our entire team wants to help our guests (customers) maintain a safe, reliable and fun to drive car for as long as they wish to own it. Thank you again for your business and for taking the time to write a review. Sincerely, McKaig Service Solutions Team

January 24, 2018

Great Customer Service I was having issues with my old car and McKaig helped me find a perfect replacement at the right price. No pressure, no stress, just great customer se More

by Helen Caine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Phillips
Jan 24, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Helen, Thank you for giving us an opportunity to earn your business and for taking the time to let others know about your McKaig experience. We sincerely appreciate your making the short drive from Tyler to Gladewater and are very happy you liked our non-commissioned Solution Specialist approach. We believe folks ought to enjoy shopping for a nicer, newer car and sincerely appreciate you taking the time to let others know we really are different .... and better at McKaig Chevrolet Buick, your East Texas Dealer For the people! Thank you again and we look forward to serving you and your family & friends in the future. Sincerely, McKaig Chevrolet Buick - For the People

January 22, 2018

Great Customer Service I took the company vehicle to McKaig for an oil change and Kimberly Owens assisted me. Her customer service was outstanding. She was very kind, cour More

by Area Agency on Aging
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Owens
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you for trusting us to help keep your vehicle serviced and for recognizing the friendly and helpful efforts of Kim Owens. We believe everyone deserves to drive a safe, reliable and fun to drive car (or truck, suv or van) for as long as they wish to own it. Your business is greatly appreciated at McKaig and we look forward to serving you as well as your other associates, family and friends in the future. Sincerely, McKaig Chevrolet Buick - "FOR The People"(R) Gladewater, TX Antique Capital of East Texas

January 20, 2018

Service is just excellent. Thank you for given me the bests service with some great persons, and taking care of my truck as well. They work fast and do an excellent job at my tr More

by Rico05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

We are most grateful for your business and for your recognition of the friendly and helpful service provided by Mariela Hernandez. We believe everyone deserves a nicer, newer(R) car that is safe, reliable and fun to drive for as long as you wish to own it. Thank you again for your business and we look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick - A Dealer "For the People"(R) Gladewater, Texas (US Hwy 80 @ E Loop 485) The Antique Capital of East Texas

January 18, 2018

Totally AWESOME I'm from Longview, and we made the drive out to Gladewater because we heard an ad on the radio for them. It was SO worth the short drive down there -- More

by brownie724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina Preiss, Jeriamy Schumacher
Jan 18, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Brownie, How we LOVE to hear the word AWESOME when describing the McKaig Experience! You and others like you are THE reason we exist and our team loves helping folks who give us an opportunity to earn your business and appreciate the difference between McKaig and most other dealerships! “We truly believe everyone deserves to drive a nicer, newer(R) car that is safe, reliable and fun to drive for as long as they wish to own it!” Our entire team is dedicated to this and we appreciate folks like you letting others know that we really are different. With gratitude, Your East Texas “FOR The People”(R) team at McKaig Chevrolet Buick In Gladewater, The Antique Capital Of East Texas PS Thank you again and please remember to call and ask for “Guest Concierge Services” if you have any questions or if we can help in any way. If they can’t answer your question or help, they will find someone who can!

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