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Bill Dickason Chevrolet Buick
Gladewater, TX
2,800 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,800 reviews
February 19, 2016
Very Satisfied with Service Center My 2006 car needed 3 separate recall issues addressed, but most importantly, their was a significant problem with the electric system in the engine, c My 2006 car needed 3 separate recall issues addressed, but most importantly, their was a significant problem with the electric system in the engine, causing the car to lose power at unexpected times while driving. Shannon and his manager Mr. Dougan spent at extraordinary amount of time hunting down the cause, due to the fact that the computer module kept erasing all of the error codes, leaving them blind as to the root of the issue. They were able to find the computer module that was defective and replace the part. The service center staff was very kind, personable, and knowledgeable. Thank you! More
by PaulaH
Employees Worked With
Doyle Dougan, Larry Jones, Shannon Wheeler
Helpful February 18, 2016
Love this place! When in for an oil change and tire rotation. The lovely staff is exactly the same friendly and inviting. This is my 2nd vehicle purchase and I'm very When in for an oil change and tire rotation. The lovely staff is exactly the same friendly and inviting. This is my 2nd vehicle purchase and I'm very pleased as usual. More
by Tarnikito
Employees Worked With
Shannon Wheeler
February 17, 2016
My Experience Bruce Wike was very helpful. He did not stop working until he found a deal to fit our needs. He is a great salesman who cares about the customer. Bruce Wike was very helpful. He did not stop working until he found a deal to fit our needs. He is a great salesman who cares about the customer. More
by Zeta Girl
February 17, 2016
Great experience We stopped by McKaig just to browse. Had been looking to trade a gas drinking truck, that we were very upside down in, for a car. No where we had be We stopped by McKaig just to browse. Had been looking to trade a gas drinking truck, that we were very upside down in, for a car. No where we had been would take my trade and couldn't do anything for us. Charles not only found a way to get us out of the truck, but got us into a brand new Cruze. We were shocked and very pleased the entire process there. Everyone was so nice and made it an enjoyable experience. More
by cshirl2282
February 16, 2016
Impeccable Service Aaron at McKaig did a great job diagnosing my trailer brake control module issue and fixing it fast. Other dealerships couldn't get me in for a while, Aaron at McKaig did a great job diagnosing my trailer brake control module issue and fixing it fast. Other dealerships couldn't get me in for a while, but McKaig did their best to work me into their busy schedule and communicated with me about the problem, pricing and solution. Thank you for the great service! More
by CleanCut
Employees Worked With
Aaron Abernathy
February 15, 2016
Awesome From the time i enter the doors it was a warm welcome like family. They asked what i was looking for and then they delivered. i was nervous at first From the time i enter the doors it was a warm welcome like family. They asked what i was looking for and then they delivered. i was nervous at first because it was my first time dealing with a big dealer. Aj did a great job with the sale. Thanks to u all for welcoming me into the Mckaig family More
by beazy2627903
Employees Worked With
Sabrina Preiss, Anthony (AJ) Jackson, Jeriamy Schumacher
February 10, 2016
always great Once again was taking care of, love the outstanding service i receive everytime i come! Service department down to the people taking your money make y Once again was taking care of, love the outstanding service i receive everytime i come! Service department down to the people taking your money make you feel like more than juat a customer! More
by Patron9
Employees Worked With
Aaron Abernathy
February 09, 2016
Fast Service I called and made an appointment for some service to my vehicle. I arrived and was greeted by Aaron Abernathy. The work was fast, complete and I had I called and made an appointment for some service to my vehicle. I arrived and was greeted by Aaron Abernathy. The work was fast, complete and I had a comfortable lounge to wait in. Doyle Dougan kept me informed of my vehicle's progress and Aaron Abernathy delivered my car to the front door, ready to go! Great job, guys! More
by NetaClifton
Employees Worked With
Doyle Dougan, Aaron Abernathy
February 08, 2016
Great Experience My wife and I just traded both of our vehicles in at McKaig Chevrolet. We were both very happy with everyone that we dealt with at the dealership. I a My wife and I just traded both of our vehicles in at McKaig Chevrolet. We were both very happy with everyone that we dealt with at the dealership. I am glad to keep my business local with people that support other local businesses and the school that I work at! Definitely recommend shopping McKaig first! More
by CoachL
Employees Worked With
Sabrina Preiss, Charles Phillips, Jeriamy Schumacher
February 08, 2016
Oustanding Always here the commercials about working to get you in a Newer and Nicer car and at McKaig they will put you in one. Bruce my salesmen was a great he Always here the commercials about working to get you in a Newer and Nicer car and at McKaig they will put you in one. Bruce my salesmen was a great help in finding me the truck that I had requested. He was very friendly and helpful. The entire staff were kind and helpful as well . I highly recommend McKaig Chevrolet to anyone. More
by Gary62
Employees Worked With
Bruce Wike
