Bill Dickason Chevrolet Buick

Professional and friendly I had a great experience today James was friendly and explained everything to me so that I knew exactly what was going on. Wonderful staff everyone is I had a great experience today James was friendly and explained everything to me so that I knew exactly what was going on. Wonderful staff everyone is nice and makes you feel comfortable! If you haven't gave them a try you should!(: More

Great I always like going in there everyone is very nice and James was great service with taking care of my oil change and car maintenance. I always like going in there everyone is very nice and James was great service with taking care of my oil change and car maintenance. More

Transmission They got a truck in a day early, even after not receiving my appointment online. Parts were ordered quickly and they were flexible on when I could pic They got a truck in a day early, even after not receiving my appointment online. Parts were ordered quickly and they were flexible on when I could pickup the truck. Everything is going great with no issues. More

Wonderful Experience!! The entire staff at McKaig was very friendly and easy to communicate with. It was unlike any other experience we've had with other dealerships. Adri The entire staff at McKaig was very friendly and easy to communicate with. It was unlike any other experience we've had with other dealerships. Adrian was not pushy at all and did everything he could to make sure we were taken care of! He was very knowledgeable of their merchandise and also gave us some very helpful financial tips! Not to mention, McKaig offered us more on our trade than any other dealership we had gone to! I would definitely recommend this dealership! More

James! I very recently bought a car from McKaig and my service engine light came on, I phoned in to talk to someone about it James answered. I let him know t I very recently bought a car from McKaig and my service engine light came on, I phoned in to talk to someone about it James answered. I let him know that due to my work schedule I had a difficult time bringing the car in during service hours. He was awesome! He met up with me, worked everything out for me and that was it! The people at McKaig are so welcoming and helpful! If you are looking for great people that can help you out and be sincere, they are who you want! More

Best Place to Buy A Vehicle! My husband and I had been shopping around for vehicles for about a year. We had visited several dealerships and had a lot of "Why don't you take a loo My husband and I had been shopping around for vehicles for about a year. We had visited several dealerships and had a lot of "Why don't you take a look and let me know if I can get you anything" accompanied with a lot of sales people standing around talking inside. I had pretty much decided I would keep my vehicle. One day my husband called me and said he had called McKaig to see if they had the kind of truck I was looking for and they did. They also scheduled for us to come in and meet with a "Solutions Specialist". I had not heard it called that before but my husband was determined to go in and see what they had. When we got there we were immediately greeted and introduced to the Solutions Specialist that we were assigned to. Jenni was wonderful! Very upbeat and sweet, and HELPFUL! She immediately started basic paperwork to check credit and stuff so they could work on that while we looked. (Love the "no wasted time" approach). We (yes this Solution Specialist went with us) went out to the lot and she began showing us the trucks we had asked about! Jeriamy and Sabrina got the paperwork and everything worked out quickly and we left that day with a new truck! Everyone was courteous and smiling and made it a great experience! We definitely recommend McKaig!!!! More

Great Service and Follow Through! Shortly after we bought our truck I was driving and noticed that there was a smoke smell and smoke under the hood. I ran up to the dealership and told Shortly after we bought our truck I was driving and noticed that there was a smoke smell and smoke under the hood. I ran up to the dealership and told the solutions specialist we had used what was going on. She immediately had service look at it and they checked it out and found that the "new" was wearing off and that combined with the rainwater made it smoke. All was found ok and they cleared it to drive! I love this place. More

Amazing customer service I had a problem with my car they got right onto it and fix the problem and I want to thank the customer service so much for the great job they did I had a problem with my car they got right onto it and fix the problem and I want to thank the customer service so much for the great job they did More

Amazing Car Buying Experience The people at McKaig make car buying easy. The salesman, Michael Odom, first learned what I wanted in a vehicle, and then he asked about my budget. He The people at McKaig make car buying easy. The salesman, Michael Odom, first learned what I wanted in a vehicle, and then he asked about my budget. He then tailor-made a list of vehicles that fit into those parameters. I came in with hopes to leave in a vehicle with low miles and ended up with a vehicle with NO miles! Also, the financing department are the REAL MVPs! They we able to include Gap Insurance and a Service Contract into my monthly payment budget. Thanks McKaig! You truly are a Dealer For THE PEOPLE! More

Great Service! I had my car serviced at McKaig Chevrolet in Gladewater, TX. Shannon Wheeler helped me with the process and he was super kind and very helpful. He mad I had my car serviced at McKaig Chevrolet in Gladewater, TX. Shannon Wheeler helped me with the process and he was super kind and very helpful. He made sure I understood the process of what needed to be done and made sure it was done right. I was treated very nice and was given a courtesy car to drive while my car was being worked on. I would highly recommend this dealership and Shannon Wheeler in the service Department. More