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Bill Dickason Chevrolet Buick
Gladewater, TX
3,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,102 reviews
September 09, 2016
Over 26 years trading cars with McKaig Chevrolet Just purchased my 12th vehicle from McKaig Chevrolet Buick. After all these years my wife and I discussed the possibility of her maybe exploring othe Just purchased my 12th vehicle from McKaig Chevrolet Buick. After all these years my wife and I discussed the possibility of her maybe exploring other car models (Ford, Nissan, Mini Cooper, etc.) thinking after all these years maybe she was ready to explore other options. Ultimately we made the same decision we have for all these years for the same reasons. Fantastic service, Fantastic people, great cars from Chevrolet and Buick - leaders in the industry, We live in Gladewater and dealing with Kent Abernathy (after years of dealing with Larry Aaron - the best ever) Mike Lambert was our salesman (or as they like to be called - Solutions Specialist) and Mike worked hard to find my wife the exact car she wanted - the exact color, style, interior and premium package. I would recommend McKaig Chevrolet across the board! More
by RWell44
September 08, 2016
Happy with my Equinox They worked to make me happy with my purchase. Charles went over everything with me and made sure I did not have any questions with the OnStar and dis They worked to make me happy with my purchase. Charles went over everything with me and made sure I did not have any questions with the OnStar and display. All paperwork was gone over and explained. More
by Karen A
Employees Worked With
Sabrina Preiss, Charles Phillips, Jeriamy Schumacher
September 08, 2016
Fantastic service Absolutely fantastic service for the oil change and such needed for my 2016 Chevy Cruze. The folks in the service bay were extremely kind, especially Absolutely fantastic service for the oil change and such needed for my 2016 Chevy Cruze. The folks in the service bay were extremely kind, especially considering I was way past due for my oil change! The waiting room was comfy, and made the disaster that was "Battleship" (the movie) more tolerable than it normally is at my home. I'll happily be coming back... Considering moreso that I get the free service provided. More
by capthyatt
Employees Worked With
Shannon Wheeler
September 02, 2016
Excellent Dealership and Sales Team Adrian listened to my needs and made some recommendations. He then let me look around without shadowing me. I felt no pressure. He is very knowledgeab Adrian listened to my needs and made some recommendations. He then let me look around without shadowing me. I felt no pressure. He is very knowledgeable and I highly recommend him. The dealership made the buying process painless and I recommend then. I would say they are the best I have dealt with in a long time. More
by Vance
August 31, 2016
Trade-In Came in with my car that I needed to get rid of. It he quite a bit of negative equity. However, Charles Phillips, Jeriamy Schumacher, and Sabrina Prei Came in with my car that I needed to get rid of. It he quite a bit of negative equity. However, Charles Phillips, Jeriamy Schumacher, and Sabrina Preiss did everything in there power to get me into a newer car with a less monthly payment. More
by Dewebb13
Employees Worked With
Sabrina Preiss, Charles Phillips, Jeriamy Schumacher
August 30, 2016
Favorite dealership ever! Never had I had such great customer service at a car dealership before until I went to McKaig. Adrian definitely went above & betond to exceed all my Never had I had such great customer service at a car dealership before until I went to McKaig. Adrian definitely went above & betond to exceed all my expectations! Amazing customer service & staff is super nice! I will definitely be recommending McKaig, & of course Adrian to everyone! More
by Erika94
Employees Worked With
August 30, 2016
So happy and stress free I stopped in McKaig randomly one day to see what my trade in value was, not expecting very much. Not only did they offer me way more than I was expect I stopped in McKaig randomly one day to see what my trade in value was, not expecting very much. Not only did they offer me way more than I was expecting, they got me in a brand new truck and out from under my vehicle I was driving. Jennifer M. was absolutely wonderful. She did not only care about making a sell, but cared about me as well. Not only did I get a new truck, but I got a new friend too. Everyone who helped were great as well. More
by lwest7
Employees Worked With
Sabrina Preiss, Jeriamy Schumacher, Jennifer Moss
August 29, 2016
Exallent service every time! Shannon always schedules our service around our busy lives and I don't have to worry about a thing.... The guys at McKaig are all top notch and get us Shannon always schedules our service around our busy lives and I don't have to worry about a thing.... The guys at McKaig are all top notch and get us in and out in a flash. More
by Hoop
Employees Worked With
Shannon Wheeler
August 29, 2016
Exceptional Customer Service! From the time we walked in the door of the dealership we were greeted with excellent customer service. Jenni was very knowledgeable about each and ev From the time we walked in the door of the dealership we were greeted with excellent customer service. Jenni was very knowledgeable about each and every vehicle that we inquired about. More
by Carla Webb
Employees Worked With
Sabrina Preiss, Jeriamy Schumacher, Jennifer Moss
August 28, 2016
Smooth Experience From the moment I stepped out of my car I was greeted with respect. I was happy with the whole experience and I would recommend the dealership for all From the moment I stepped out of my car I was greeted with respect. I was happy with the whole experience and I would recommend the dealership for all your buying needs. I will definitely return for my next purchase. Tim Angel More
by timangel
Employees Worked With
Brian Pilcher
