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Bill Dickason Chevrolet Buick
Gladewater, TX
3,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,102 reviews
August 23, 2016
Amazing I would recommend Michael Odom to everyone he helped me a lot he even stayed after hours until I made up my mind on a car and I love the car I have an I would recommend Michael Odom to everyone he helped me a lot he even stayed after hours until I made up my mind on a car and I love the car I have and I appreciate it for his help for helping me and my wife More
by Alex Salinas
Employees Worked With
Michael Odom
August 23, 2016
Very Surprise McKaig Dealership has Terrific staff. Very attentive, caring & just all around Good People. An Easy & stress free experience. We will be Lifetime McKaig Dealership has Terrific staff. Very attentive, caring & just all around Good People. An Easy & stress free experience. We will be Lifetime Customers with them. More
by tamaraboaz
August 22, 2016
An easy and stress free experience I drove from Tyler TX and took 2 friends with me as I have always found buying pre-owned cars a very pressured and stressful experience. I knew the ma I drove from Tyler TX and took 2 friends with me as I have always found buying pre-owned cars a very pressured and stressful experience. I knew the make and model I wanted and found a car that seemed to match my criteria on the McKaig website. The internet sales lady, Kat, was really helpful and we arranged to go and take a test drive. The car was ready and waiting for us when we got there, pulled up under cover next to the door as it was pouring with rain. The car was exactly as described. Charles Phillips looked after my sale and after the test drive, we agreed the purchase without any pressure. Charles, Sabrina and the rest of the team made the whole transaction a really easy and friendly experience. I would recommend anyone who finds car-buying stressful to go there. They were awesome! More
by Helen Caine
Employees Worked With
Kat, Sabrina Preiss, Charles Phillips
August 22, 2016
Review of McKaig Chey My experience with McKaig Chevrolet was one of the most enjoyable I"ve had with a dealership. Michael Odom was so helpful. he did not try to pressure My experience with McKaig Chevrolet was one of the most enjoyable I"ve had with a dealership. Michael Odom was so helpful. he did not try to pressure and showed me vehicles I was interrested in my price range. Jeriamy Schumacher and Sabriina Preiss got my finacing approved the same day and with payments I was comfortable with. I would highly recommend Mc Kaig Chevrolet Buick to anyone looking for a new or used vehile, More
by studie
Employees Worked With
Sabrina Preiss, Jeriamy Schumacher, Michael Odom
August 22, 2016
Great Job The McKaig Dealership has an excellent staff. They are attentive, caring, and plainly just good people. I would definitely recommend getting your next The McKaig Dealership has an excellent staff. They are attentive, caring, and plainly just good people. I would definitely recommend getting your next car from them. More
by Mckenziemcbride
Employees Worked With
August 21, 2016
Great experience! We went to McKaig hoping for a nice pre-owned vehicle. Our salesman Charles and the team were very helpful. We actually drove away in a brand new vehi We went to McKaig hoping for a nice pre-owned vehicle. Our salesman Charles and the team were very helpful. We actually drove away in a brand new vehicle thanks to their determination to get us in the vehicle that best meet our needs. A much unexpected kudos, we appreciate you going to work for uggs! More
by Glen Fulton
Employees Worked With
Charles Phillips, Laura Abernathy
August 21, 2016
Fantastic Mckaig, Mike Odom and everyone else I worked with were awesome. I traveled from Rusk, Texas which is approximately one hour away, just to check out th Mckaig, Mike Odom and everyone else I worked with were awesome. I traveled from Rusk, Texas which is approximately one hour away, just to check out the deals available. I would recommend them to anybody. I was accommodated more than I ever experienced anywhere else. More
by Paytn Woody
Employees Worked With
Sabrina Preiss, Jeriamy Schumacher, Michael Odom
August 19, 2016
Excellent service! McKaig Chevrolet and Adrian Cortes, top notch group! Very thorough on explanations and great price! Highly recommend buying from them! Looking for McKaig Chevrolet and Adrian Cortes, top notch group! Very thorough on explanations and great price! Highly recommend buying from them! Looking for a ride? Let them fix you up! More
by mikew00ds
August 19, 2016
Best dealership ever! 💗 McKaig, Adrian and everyone at the dealership were SO wonderful! From walking in and Kat being so kind (and she's hilarious too!) to Adrian finding me McKaig, Adrian and everyone at the dealership were SO wonderful! From walking in and Kat being so kind (and she's hilarious too!) to Adrian finding me the perfect car....the whole experience was great! I highly recommend them to anyone who needs a vehicle. BEST customer service ever, hands down! More
by CLHOLT12
August 19, 2016
Going the extra mile! I had been looking for a new car for several months and had been turned away at every dealership I talked to. I had been to every dealership in Kilgor I had been looking for a new car for several months and had been turned away at every dealership I talked to. I had been to every dealership in Kilgore, Texas, where I live, and an acquaintance recommended McKaig in Gladewater. I made an appointment, and met with Mike Lambert. He was very patient with me, and took my situation into consideration. After receiving an offer that was out of my price range, I told him I would keep my car and try again once my situation changed. He understood, and I left, thinking that there was no way I could get a new car. Before I made it home that afternoon, I got a call from Sabrina at McKaig, with another, better offer. It was still out of my price range, and she assured me that they would meet my price point. The next day, Mike called me with great news. They had secured financing for me with a payment less than my original price point and at an interest rate that was less than half of what I was currently paying. The car they found for me was brand new! When I went in to sign the paperwork on my brand new car, the finance manager, Jeriamy, was on the phone with the bank, still working to get me the best deal possible. I have never been taken care of anywhere the way Mike, Sabrina, and Jeriamy took care of me at McKaig. I will be a repeat customer at their dealership, and am loving my brand new, 2016 Chevy Cruze! More
by Erinmarler
