Bill Dickason Chevrolet Buick

First new car. This was my first time buying a brand new vehicle. The crew at Mckaig made the process easy and understandable. And to top it off I got a vehicle I lo This was my first time buying a brand new vehicle. The crew at Mckaig made the process easy and understandable. And to top it off I got a vehicle I loved for a good price More

Love mckaig chevron buick I love coming to mckaig in gladewater! The service I receive here goes above and beyond what is expected every time. Shannon in the service dept is a I love coming to mckaig in gladewater! The service I receive here goes above and beyond what is expected every time. Shannon in the service dept is awesome!highly recommend! More

Dead battery My wife's vehicle wouldn't start. She was stranded at work. Aaron at McKaig's helped me line up a wrecker and they were able to work the vehicle int My wife's vehicle wouldn't start. She was stranded at work. Aaron at McKaig's helped me line up a wrecker and they were able to work the vehicle into their schedule and get us out before she got off work. More

awesome Charles Phillips, Sabrina, and Jeremy went about and beyond to make us feel very welcome there I would recommend them to anyone they were so helpful f Charles Phillips, Sabrina, and Jeremy went about and beyond to make us feel very welcome there I would recommend them to anyone they were so helpful from beginning to end they are honest trustworthy people there and once you buy from them you are part of the mckaig family More

Customer Service This is my 2nd oil change and tire rotation in just a few months and perfect service! Service is always great and quick. I never have to wait for my This is my 2nd oil change and tire rotation in just a few months and perfect service! Service is always great and quick. I never have to wait for my appointment. More

Amazing customer service We have purchased 2 vehicles from this dealership so far and do not plan on shopping anywhere else in the future. Any time I get our oil changed here We have purchased 2 vehicles from this dealership so far and do not plan on shopping anywhere else in the future. Any time I get our oil changed here Shannon has always met us with a smile and taken very good care of us. This visit was different from most because we had a check engine light come on and a weird noise coming from the engine. I can't say enough how pleased I was with this trip! It was the most painless service experience I have ever had in my life. Shannon took our car and gave us a loaner to use while our was being fixed. And to our surprise we did not get stuck in a stereotypical loaner either. It was very nice. Over all I would have to recommend anyone and everyone to do business at Mckaig! More

Our 2nd purchase @ McKaig in less than a year!! The folks @ McKaig were so great when we made our 1st purchase there! We told them we would definitely be back when it was time; we just didn't realiz The folks @ McKaig were so great when we made our 1st purchase there! We told them we would definitely be back when it was time; we just didn't realize it would be so soon!! They were just as great this time around, too!!! A huge thanks to everyone for making the process quick & painless!! I've said it before & I'll say it again ....... We will be back to see yall when it's that time again!!!!! More

Vehicle Purchase My situation was extremely complicated and stressful, but the employees at McKaig were outstanding with their work and perseverance. With several chi My situation was extremely complicated and stressful, but the employees at McKaig were outstanding with their work and perseverance. With several children whose father left us with an unreliable vehicle and no help for a couple of years, I was in desperate need of a dependable car. I had no idea how I was going to be able to continue to get to work. I had been working on my credit the last few years, but it was still not great and I did not have much money to spend. After telling the employees more details about my situation, they made me feel comfortable and I realized there was nothing to be ashamed of and that they take everyone's circumstance into consideration. They were able to get me into an amazing car with a low down payment and comfortable monthly payments. They are life savers! More

Great service Everyone was very pleasant and accommodating. Shannon was great to work with and explained all that he did. I will continue to use the services that Everyone was very pleasant and accommodating. Shannon was great to work with and explained all that he did. I will continue to use the services that this dealership provides. More

warranty work Woke up one morning and was unable to get my 2013 Cruz to start. After trying to figure out the problem on my own and charging the batteries, I conta Woke up one morning and was unable to get my 2013 Cruz to start. After trying to figure out the problem on my own and charging the batteries, I contacted the dealership and informed them of the problem. After a few minutes he said that he had an idea of what the problem could be and that he would pay to have my vehicle towed to the shop. The pickup was withing an hour or so and my car was in the shop that afternoon. They work on my car the next day and called me to inform me they had fixed the problem (a lose battery cable that had to be reworked) and they were going to keep the car over night and start it in the morning to make sure the problem was fixed. I got a phone call from them early the next morning and picked up my car with no problem. It was still under warranty and I was not charged anything out of pocket. More