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Bill Dickason Chevrolet Buick
Gladewater, TX
3,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,082 reviews
December 31, 2015
My car just died while driving On our trip from Longiew to Tyler our 2012 Buick Enclave just quit at the red light. We were able to coast over to the apron right beside McKaig. It On our trip from Longiew to Tyler our 2012 Buick Enclave just quit at the red light. We were able to coast over to the apron right beside McKaig. It was a Sunday before Christmas so all we could do was leave it. The next morning we returned to the car and walked into the dealership. They were very prompt in starting to solve the problem. Shannon Wheeler kept us informed on everything they did and when he realized they might have to replace the engine he gave us a courtesy vehicle that was the most comparable to ours. Every person we came in contact with was so friendly and personable. I would have to say that if your car is going to quit this was the best place to have it happen beside. More
by JSeahorn
Employees Worked With
Shannon Wheeler
December 30, 2015
Quick Oil Changes Any time I need service done to my car I take it to McKaig! Shannon always works with me to find a convenient time that fits my schedule and they alwa Any time I need service done to my car I take it to McKaig! Shannon always works with me to find a convenient time that fits my schedule and they always have my oil changes done quickly! Definitely takes the hassle out of a regularly mundane task! I will continue to drive from Longview to Gladewater to have my 2015 Chevy Cruze and my 2012 GMC Terrain serviced. Thanks Shannon & McKaig! More
by Sarah.Brand
Employees Worked With
Shannon Wheeler
December 30, 2015
Best experience I traded my old vehicle for a Chevy Tahoe and I had the best salesman ever. He was always trying to help me and get me the best deal for what I wanted I traded my old vehicle for a Chevy Tahoe and I had the best salesman ever. He was always trying to help me and get me the best deal for what I wanted. He was consistent and patient. I would recommend him to anyone! More
by Af2414
Employees Worked With
December 29, 2015
Quick and easy! Just moved to the area. Had a couple of issues with the car. Saw that there was a dealership in Gladewater. Having come from the Dallas area I figu Just moved to the area. Had a couple of issues with the car. Saw that there was a dealership in Gladewater. Having come from the Dallas area I figured we would be without the car for a couple of days. Well...nope. Took it in on a Monday to have it looked at. Parts had to be ordered. Made an appointment for the next Monday. Took it in at 8:00 and the car was ready by 10:00. That doesn't happen in the Dallas area. Not to mention, the repairs were fixed and everything works as it should. Thanks Shannon for your help! More
by Grandpa47
Employees Worked With
Shannon Wheeler
December 28, 2015
Really Didn't Think It Would Happen So I hear the McKaig Chevrolet commercials on the radio all the time. I have visited the website a couple of times. I was looking around for a more ec So I hear the McKaig Chevrolet commercials on the radio all the time. I have visited the website a couple of times. I was looking around for a more economical vehicle, and Rick, in the internet department, reached out and indicated they might be able to help. I explained my situation, and made an appointment to meet with Bruce (Sales). After looking at a couple of vehicles and settling on one, we worked on getting the deal done. I left without a car that first evening. Bruce and Jeremy continued to work to get the deal done, and four days later I drove away in my new (used) vehicle. It will probably save me close to $300 in fuel a month. The team bent over backwards to get me where I needed to be financially. When I did the paperwork for the vehicle, Sabrina explained everything in layman terms and I walked away feeling pretty darn good! Thanks Guys and Gal! More
by dawnixsmith
Employees Worked With
Jeremy and Sabrina, Rick Wells, Bruce Wike
December 27, 2015
Shannon in service I do a lot of my own service on my vehicles. Up to this point you couldn't drag me to a dealership for any kind of work, however my experience with S I do a lot of my own service on my vehicles. Up to this point you couldn't drag me to a dealership for any kind of work, however my experience with Shannon and the service writers at McCaig, Gladewater, was much much better than I expected or have ever experienced. This is the ONLY dealership I will ever take any of my vehicles to for service. More
by Johnny Rock
Employees Worked With
Shannon Wheeler
December 26, 2015
Professional and friendly service I purchased a 2007 Mustang GT last month and absolutely love my "new" car! Adrian and the rest of the staff were very friendly and professional! They I purchased a 2007 Mustang GT last month and absolutely love my "new" car! Adrian and the rest of the staff were very friendly and professional! They worked with me on my credit and got me financed with no problem! I am completely satisfied with my vehicle and will use McKaig in the future. More
by Mustang girl
December 23, 2015
McKaig Chevrolet is #1 in my book We just purchased a new 2015 Surburban from Mike Lambert @ McKaig Chevrolet Buick and I can't say enough good things about everyone at McKaig. Mike wa We just purchased a new 2015 Surburban from Mike Lambert @ McKaig Chevrolet Buick and I can't say enough good things about everyone at McKaig. Mike was there with us while trying to decide on just what we wanted and made sure it would meet all our needs, then went above and beyond to find one that had exactly the features we wanted. He was great in showing us how to operate all the new features built into the new Chevrolets and made sure everything was set up just like we wanted. Sabrina was great when it came time to close out the deal and made the paperwork painless and we actually enjoyed our visit while signing. Doing business with McKaig is always a great experience, the guys in the service department (Doyle,Shannon & Arron) are always there to help us with all our needs. Thanks Mike and everyone @ McKaig! More
by Hoop
Employees Worked With
Other Employees :
Doyle Dougan, Sabrina Preiss, Aaron Abernathy, Shannon Wheeler
December 22, 2015
Great Experience ! Thanks to Adrian for helping us find the truck we wanted ! It was a Great experience working with you ! Thankz for staying after hours & for taking yo Thanks to Adrian for helping us find the truck we wanted ! It was a Great experience working with you ! Thankz for staying after hours & for taking your time in finding excatley what we were looking for ! More
by acorona24
Employees Worked With
December 22, 2015
Worth The Drive From the time I called to ask about the truck till I was driving off the lot in my truck I had nothing but the very best customer service. I can't tha From the time I called to ask about the truck till I was driving off the lot in my truck I had nothing but the very best customer service. I can't thank them enough for all that they did to get everything I wanted on my truck. I'd drive back time and time again to buy from them. More
by Johnston_Nathan
Employees Worked With
