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Bill Dickason Chevrolet Buick
Gladewater, TX
3,127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,127 reviews
February 05, 2016
Awesome and Friendly This was fast,courteous, and clean service. Nice waiting area with wifi. Shannon and James we're awesome. My vehicle was serviced and completed timel This was fast,courteous, and clean service. Nice waiting area with wifi. Shannon and James we're awesome. My vehicle was serviced and completed timely. More
by rclark
Employees Worked With
Shannon Wheeler
February 04, 2016
Excellent employees! I needed a part replaced for my door and in the midst of scheduling that I had another issue that came up and just showed up to service and that got m I needed a part replaced for my door and in the midst of scheduling that I had another issue that came up and just showed up to service and that got me right in, drove me to work and handled getting me a courtesy vehicle! They kept me up to date throughout the service issue! Great group of people with excellent customer service! More
by jbetts
Employees Worked With
Kyle, Shannon Wheeler
February 03, 2016
Service after the sale is what counts to me! After buying a 2014 Silvarado a couple of weeks ago I could not get the Onstar to link up. Made an appointment to my convenience. Met with Aaron expla After buying a 2014 Silvarado a couple of weeks ago I could not get the Onstar to link up. Made an appointment to my convenience. Met with Aaron explained the problem. They got it fixed while I waited and salesman Brian Pilicher went through the 9 yards of getting my Onstar linked up to my phone and explained more things I did not know how to set in my smarter than me truck. It was not a mechanical issue, but it was dealt with promptly. Thanks Brian and thanks Aaron. More
by saflanery
Employees Worked With
Aaron Abernathy, Brian Pilcher
February 03, 2016
Got approved We went to several dealerships in our hometown and was unable to get a vehicle at any of them. We went to McKaig and was approved for a vehicle. We went to several dealerships in our hometown and was unable to get a vehicle at any of them. We went to McKaig and was approved for a vehicle. More
by Clwjlw
Employees Worked With
Sabrina Preiss, Bruce Wike, Jeriamy Schumacher
February 03, 2016
Worth a trip to McKaigs in Gladewater! My husband & I have been satisfied customers of McKaig’s for too many years to count! And if you’ve not shopped there, it would be worth your time (an My husband & I have been satisfied customers of McKaig’s for too many years to count! And if you’ve not shopped there, it would be worth your time (and definitely your money) to make a visit! These guys are honest, caring & professional in their dealings with you! Truly a dealer for the people! They want you to leave the dealership as a happy customer and will go out of their way to make it happen. Thank you, Mike Lambert, for helping me with my recent car purchase and for thoroughly explaining all the new features of the car and patiently answering my questions. You’re the best! And, I know from experience if & when I do need service, Shannon, Aaron & Doyle will be in that department to take care of it and give the best service possible! Of course, I can’t leave out a big thanks to Mark & Kent Abernathy…You’ve got a great team at your dealership! More
by cat47
Employees Worked With
Other Employees :
Kent Abernathy, Doyle Dougan, Aaron Abernathy, Shannon Wheeler
February 02, 2016
Not Your Typical Car Buying Experience Bruce Wike is an awesome guy who is truly out to ensure that your car buying experience is everything it should be. He is truly concerned for the cust Bruce Wike is an awesome guy who is truly out to ensure that your car buying experience is everything it should be. He is truly concerned for the customer's complete satisfaction. The entire McKaig staff is wonderful to deal with and will do everything within their power to earn your business and your trust! More
by jmichaelorr
Employees Worked With
Kent Abernathy, Sabrina Preiss, Bruce Wike
February 02, 2016
Incredible experience!! Recently my husband and I purchased our new vehicle from McKaig and had the best and most comfortable buying experience that I've ever had! Adrian wa Recently my husband and I purchased our new vehicle from McKaig and had the best and most comfortable buying experience that I've ever had! Adrian was our sales associate and he was so professional and worked with us every step of the way! I will use them for every vehicle purchase from now on!! More
by Druschke08
January 31, 2016
An amazing dealership!! Will go here from now on! Adrian was our car salesmen, and he was amazing!! He made sure we got everything we needed and more. When they say a dealer for the people, that is wh Adrian was our car salesmen, and he was amazing!! He made sure we got everything we needed and more. When they say a dealer for the people, that is what they mean!! We will not go Any where else but here from now on. Such a great place! Thanks Adrian we love our nicer newer car!!! More
by Hannastevens
January 30, 2016
Friendliest buying experience ever I just purchased a new Chevy Trax from McKaig in Gladewater, Texas. I had the friendliest service and most professional experience there. My salespers I just purchased a new Chevy Trax from McKaig in Gladewater, Texas. I had the friendliest service and most professional experience there. My salesperson was Bruce Wikes. He took the time to work with me and helped me every step of the way. When it came time for the paperwork everyone explained everything and didn't act like they were in a hurry. took time with me when I had questions. I will DEFINITELY go back for my next purchase and I will recommend them. More
by poohber
Employees Worked With
Sabrina Preiss, Alisa Cerney, Rick Wells, Bruce Wike
January 30, 2016
Excellent experience Met with Bruce Wike who did an exclellent job finding a vehicle for me. Found exactly what we were looking for being away from home and getting somet Met with Bruce Wike who did an exclellent job finding a vehicle for me. Found exactly what we were looking for being away from home and getting something I need fast. Great experience, great family oriented people. More
by fwparker1950
Employees Worked With
Bruce Wike
