Bill Dickason Chevrolet Buick

Pleasant experience I found McKaig Chevrolet on Facebook of all places. I reached out to Adrian Cortes via Facebook to schedule an appointment to meet with him. I was n I found McKaig Chevrolet on Facebook of all places. I reached out to Adrian Cortes via Facebook to schedule an appointment to meet with him. I was nervous about meeting with him because our prior car dealership experiences were awful. As soon as we walked in the door we were welcomed by friendly staff members. Adrian listened to our current situation and explained what options were available to us. He kept us in the loop of what was going on through text messages. He found us the vehicle that we were looking for at a very fair price. Adrian was super friendly and knowledgeable. We had to leave and return later on that evening to finish the paperwork. It was after closing time for them and they still invited us to return and get everything in order. I really appreciate Adrian and Sabrina staying after hours to take care of us...they went ABOVE and BEYOND! The hug and "Welcome to the family" from Sabrina sealed the deal for us being long term customers. We left McKaig knowing that they care about us as a customer. I definitely recommend McKaig Chevrolet and Adrian Cortes to friends and family. Great experience from beginning to end! More

CUSTOMER SERVICE ALWAYS EXCELLENT Came in with no appt. to get oil changed. When I was walking up to customer service desk I was greeted by Doyle and a young man that was working in th Came in with no appt. to get oil changed. When I was walking up to customer service desk I was greeted by Doyle and a young man that was working in the shop. Went to check in with Shannon and he looked to see how fast they could get to my oil change. I was there probably less than 20-30 minutes. While waiting in the waiting area another young man came out of an office to offer me a drink. I walked to the show room to get reading material and a salesman got up from his desk to help me find brochures for Traverse and Suburbans. Shannon came to let me know my car was ready and explained the extra touches they did such as filling wiper fluid etc. I think he called it a 52 point check. When paying for service the lady that took my payment was very friendly and acted happy to be there. I have had oil changed at other dealerships but never at one where I felt like they were there to be happy to help and make sure I felt like it was a pleasure to be there. A GREAT EXPERIENCE! More

mckaig is the best! Love the service I get here. Nice people very friendly! Shannon in the service dept. Is always very helpful. Mike lambert sold me my car and helped me Love the service I get here. Nice people very friendly! Shannon in the service dept. Is always very helpful. Mike lambert sold me my car and helped me every step of the way. Great place to do business! More

New Vehicle Great experience and awesome people to deal with when buying a vehicle at McKaig! They made me feel at home and the entire process was as smooth as co Great experience and awesome people to deal with when buying a vehicle at McKaig! They made me feel at home and the entire process was as smooth as could be. I highly recommend stopping by. More

EXCELLENCE Service Department The service department is First Rate! Great and knowledgable staff who provided excellent and speedy service! Shannon and Mr. Doyle went above and bey The service department is First Rate! Great and knowledgable staff who provided excellent and speedy service! Shannon and Mr. Doyle went above and beyond to take care of me and I am so grateful! Wonderful experience! More

They listened From the moment we walked in, we felt listened to and respected. We told them exactly what we wanted and they not only did that but did better!! From the moment we walked in, we felt listened to and respected. We told them exactly what we wanted and they not only did that but did better!! More

Warranty work Great over all service. Amazing customer service they gave me a loaner truck off their lot. Finished everything in a timely fashion and kept me update Great over all service. Amazing customer service they gave me a loaner truck off their lot. Finished everything in a timely fashion and kept me updated the entire time! Wont take my business anywhere else More

Least stressful car buy experience ever!!!!!!! This was my biggest vehicle purchase. I have purchased MANY new cars in my life. Each experience has been different in its own way. This one has bea This was my biggest vehicle purchase. I have purchased MANY new cars in my life. Each experience has been different in its own way. This one has beat them all. I automatically have a bad attitude when it comes to buying a vehicle (because I think all of the employees they are all "out to get me or my money") from the test drive until the deal was done I put this guy through a lot. He went beyond anything I could have imagined to get me what I wanted to be happy. I could go on and on but I'll just say this, it takes a lot to make me happy and to want to share my positive experience and I have to say this has been the best purchase ever!!!!! Everyone was very friendly and not pushy from the first time I walked in the door. More

Great Service We live in Marshall, business In Longview and drive to Gladewater for service on our personal and company vehicles. Quick and reliable with no b.s. L We live in Marshall, business In Longview and drive to Gladewater for service on our personal and company vehicles. Quick and reliable with no b.s. Little longer to drive, but worth it, always as promised. We have never been left sitting in the waiting room for hours just for an oil change. More

experience with the service department My service man was aaron Abernathy it was a warenty job and it took a suprizingly short amount of time to get a warranty job done and I thank mckaig C My service man was aaron Abernathy it was a warenty job and it took a suprizingly short amount of time to get a warranty job done and I thank mckaig Chevy and Aaron Abernathy for keeping me up to date and getting a well job done thank y'all More