Bill Dickason Chevrolet Buick

Adrian is awesome! McKaig is an absolutely amazing place to go! We desperately needed a vehicle and didn't think we would get approved at a dealership but Adrian at McKa McKaig is an absolutely amazing place to go! We desperately needed a vehicle and didn't think we would get approved at a dealership but Adrian at McKaig made it happen! Not only was every single person I talked to friendly but Adrian went ABOVE AND BEYOND to make sure we were taken care of! He even took the time to TEXT me all through the process! I can never thank McKaig enough for helping us, they mean what they say THEY ARE FOR THE PEOPLE! I will HIGHLY recommend not only McKaig but Adrian also to anyone and everyone I know needing a car! More

2016 Chevy Colorado Z71 Purchase In all my years purchasing vehicles, Mike Lambert at McKaig Chevrolet Buick made this one of the most memorable. There was absolutely no pressure and In all my years purchasing vehicles, Mike Lambert at McKaig Chevrolet Buick made this one of the most memorable. There was absolutely no pressure and he listened to to make sure he knew what I wanted in a vehicle and did not try to sell me something on the lot that did not meet my specifications. I met with Mike on 11/8 and by 11/12, my Chevy Colorado Z71 was in my garage! Doing the paperwork with Sabrina was top-notch and she worked with us to get the best financing deal around. She also went out of the way to ensure that we got the step-up package that was missing on my vehicle...before we got the paperwork done, the steps had been installed on my vehicle...bravo!! If you are in the market for a new/previously-owned vehicle, check out McKaig's and ask for Mike or his Manager Rick...I am more than satisfied with this purchase experience. More

Amazing experience! Everyone was so nice and accommodating. Charles Phillips had me all written up and ready to get in a car writhing just a few hours. I had been to 3 ot Everyone was so nice and accommodating. Charles Phillips had me all written up and ready to get in a car writhing just a few hours. I had been to 3 other major dealers and been denied. The owner came over to make sure I was taken care of and I met everyone who had a part in me getting my car. Would absolutely recommend this dealership to everyone. More

Service And Recall Work I had a very nice experience with getting my car serviced and a recall completed! Thank you Shannon and Doule for a professional job and pleasant expe I had a very nice experience with getting my car serviced and a recall completed! Thank you Shannon and Doule for a professional job and pleasant experience! More

Awesome Crew The East Texas crew that works with all aspects of people. To put you in the vehicle that you want. Would not trade that experience for anything. Will The East Texas crew that works with all aspects of people. To put you in the vehicle that you want. Would not trade that experience for anything. Will be going back when the next vehicle is needing to be purchased. More

Really great customer service!! Everyone we encountered while at the dealership was AMAZING!!! Adrian was especially helpful. He actually listened to what I needed & wanted in my nex Everyone we encountered while at the dealership was AMAZING!!! Adrian was especially helpful. He actually listened to what I needed & wanted in my next vehicle & then went on to find it for me :) He also helped me customize it & truly made it just right for me!! As a matter of fact, he is now working with my husband to find him a new truck!! I do believe we will be customers for life!!!!! Thanks again yall :D More

Headlight and Tire repair I called at 7:30 am and Shannon said for me to come on then. I got there about 8:45 and they were able to get me in right away. They had me on my way I called at 7:30 am and Shannon said for me to come on then. I got there about 8:45 and they were able to get me in right away. They had me on my way by 9:45. Awesome job guys. More

Adrian Cortes I went to so many dealerships before coming to mckaig and dealt with several salesmen that were too pushy or rude, and some even made me feel uncomfor I went to so many dealerships before coming to mckaig and dealt with several salesmen that were too pushy or rude, and some even made me feel uncomfortable. BUT NOT AT MCKAIG!!!!!! Adrian was outstanding!! Not pushy, super friendly, extremely helpful, and got me into the car I never would have thought of driving off in!!!! Especially for this being my first purchase through a dealership, I was informed on every single detail, introduced to everyone that I dealt with and will be dealing with in the future!! EVERYONE IS GOING TO KNOW WHERE I BOUGHT MY AWESOME BRAND SPANKING NEW CAR!! THANK YOU TO EVERYONE AT MCKAIG!! More

Amazing Employee & Service !!!! Let me start off by saying that we have been to a lot of dealerships looking for that one vehicle that sticks out to us . We found it at McKaig Chevro Let me start off by saying that we have been to a lot of dealerships looking for that one vehicle that sticks out to us . We found it at McKaig Chevrolet in Gladewater ! Adrian Cortes is an amazing salesperson . He spoke with us in clear terms and his bilingual services were amazing ! He got us in a deal that was even better than our expectations ! He shows that he genuinely cares about his customers and not only just wants to be that pushy salesperson that only wants to sell . He actually helped us and we left VERY satisfied . The whole team at Mckaig's is completely amazing ! For those Spanish speaking customers, we reccomend Adrian Cortes 150% !!! We will MOST DEFINITELY be back for all of our vehicle needs ! Amazing job Adrian ! More

FANTASTIC CUSTOMER-ORIENTED SERVICE!!! I had just moved from Maine to Big Sandy, Texas. It was quite a drive, so I wanted to schedule a thorough inspection of my 2013 Silverado and change I had just moved from Maine to Big Sandy, Texas. It was quite a drive, so I wanted to schedule a thorough inspection of my 2013 Silverado and change the oil. A very knowledgeable mechanic that works at ALERT Academy recommended that I go to McKaigs. He told me that is the "only place" around these parts that HE would recommend. With that, I made my appointment. Upon entering the service department, I was greeted by Shannon. After he got my particulars, he then escorted me to the waiting room and offered me drinks, snacks, and candy! He was SO polite! He also showed me where the restrooms were located. When my truck was done, he came over to the waiting room and sat down next to me with the 27-point inspection in hand. He, then, began to discuss all the things that their mechanic had evaluated and how my truck had fared. He also asked me IF I had any questions. I was then escorted to a lovely lady to pay for my bill. She was just as charming and professional as Shannon. Needless to say, I actually ENJOY going to this fine dealership! Their very personable/knowledgeable staff and timely service make this dealership a DEFINITE THUMBS UP!!! I have NOT (thankfully, my Chevy IS a 2013) had any major repairs, hopefully I will not for many more years----BUT, if I ever need to, I know where I'm heading! More