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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,078 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,078 reviews

July 15, 2015

Amazing People that work for you! I truly have nothing bad to say about this dealership or the people that work there. Because we don't live close they were able to do most everything More

by Heather S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher, Bruce Wike
Jul 28, 2015 -

Bill Dickason Chevrolet Buick responded

Heather, Thank you so very much for not only writing us such a kind review but also for driving all the way from Cumby, TX to Gladewater to visit us! We know that many car dealerships have gained a bad "rep" for the way they choose to do business, and it is our goal to BREAK those stereotypes to provide a whole different type of car-buying experiences. It sounds like that's exactly what Bruce was able to do for you! We sincerely hope that your new 2015 Chevrolet Silverado is continuing to be a wonderful fit & addition to your life, family, and budget. You guys are most definitely part of the McKaig Family now! Kent & Mark Abernathy, Your East Texas Dealer FOR The People

July 13, 2015

Made me feel comfortable My truck had given up the ghost and I had bought a vehicle from McKaig in 98 so thought would start there looking for a vehicle. Upon entering the sto More

by BobbyH
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sabrina Preiss, Brian Pilcher
July 11, 2015

made me feel as if I were family I took my car in to have it worked on and the staff made me feel as if I were family. Had been to other dealerships that meade me feel like I was just More

by dartguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
July 09, 2015

Last minute oil change late afternoon. I have never come into this dealership that they haven't been super helpful. They always get me in and out of the service department as quickly as pos More

by Susan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
July 09, 2015

First-Time Buyer I have just recently started having issues with my previous vehicle and it was going to cost me roughly $1200 to fix it. My experience at McKaig has More

by Chevellegrl68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Wike
Jul 28, 2015 -

Bill Dickason Chevrolet Buick responded

Rachel, Thank you so much for leaving us such a kind review! We really appreciate you taking the time to drive to Gladewater from Big Sandy, TX! We strive to provide a car-buying experience like no other by breaking down the stereotypes that most car have created. Our goal is not to push product to to get you into a car that is not truly a good fit for you and your life. I am so glad to hear that Bruce was able to listen to your wants & needs and get you into a more dependable vehicle. I hope your new 2015 Chevrolet Trax is continuing to fulfill all of your vehicle wants and needs! Welcome to the McKaig Family! Kent & Mark Abernathy, Your East Texas Dealer FOR The People

July 09, 2015

Car repairs Great service....always explain clearly what repairs necessary and cost of repairs and then complete them in timely manner....always very friendly and More

by Schweizer,ridy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
July 07, 2015

Recall repair Excellent service for a recall on my Colorado. They found another recall I had not been informed of yet. Both repaired in very little time. More

by jkrowe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
July 06, 2015

Great service McKaig is a great dealership to deal with. Employees are always very helpful and courteous. From sales to service they are the best. I wouldn't go a More

by brendamc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
July 04, 2015

Overly nice at Mckaig Chevrolet Buick After being turned down in my hometown found myself in Gladewater getting my oil changed on my Buick encore Mr. Shannon took care of me and it was a v More

by Yogi Tarjick
Recommend Dealer
Yes
Employees Worked With
Lady that checked me out at front and Mr. Odell and service very pleasant , Shannon Wheeler
July 04, 2015

Amazing If u want a good vehicle with friendly staff I highly recommend u go to McKaig!!They at a dealer for the people!!I love my car!! More

by Tynisha1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2015 -

Bill Dickason Chevrolet Buick responded

Tynisha, Thank you so much for sharing your wonderful experience with us! I am so glad that you had such a great time here at McKaig & that Adrian was able to help you get into a nicer, newer 2013 Chevrolet Captiva that fits your lifestyle and budget! Even more than that, thank you SO MUCH for driving all the way from Ore City to visit us! I'm glad it was worth your drive! Kent & Mark Abernathy, Your East Texas Dealer FOR The People

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