Bill Dickason Chevrolet Buick

Great Service Aaron Abernathy in service took great care of recent visit to this dealership. Fast, friendly service as always ! Patrick and Kent took the time to vi Aaron Abernathy in service took great care of recent visit to this dealership. Fast, friendly service as always ! Patrick and Kent took the time to visit and thank me for coming in. Great place to do business !! More

Wonderful Dealership Experience Wonderful. Dealership. Experience!!! I have bought several cars over the years and this was by far my best experience. I felt the usual dread walkin Wonderful. Dealership. Experience!!! I have bought several cars over the years and this was by far my best experience. I felt the usual dread walking into the dealership. It seems that buying a car is a must and although it should be a fun experience, over the years, it has rated below going to the dentist. I have sat across the desk and wasted more time than I have ever wanted trying to understand the numbers, haggling for a price, listening to sales pitches, and waiting... waiting for the sales manager, waiting for the finance manager... back and forth and back and forth until you are so relieved to be leaving that you can't even appreciate the car you just bought. This was not my experience here!! I did not have a salesman at this dealership. I was greeted by a solution specialist! Bruce focused on my wants and needs and then figured out a way to get me in the car that I needed and wanted. There was no pressure or sales talk. There was a genuine and sincere interest in making a deal happen for me that made me happy. Bruce went above and beyond before and after the sale. In fact, every person in the dealership was helpful and friendly. I ended up leaving with a new car, an understanding of all the features on the car, and a smile on my face. This is how buying a car should feel! I will caution you on one thing and that is be ready to commit yourself to a Buick or Chevrolet for life. I cannot see ever walking into a different dealership after the great experience that I had here. More

Very interesting! I have had the opportunity to have the most unique experience shopping for a car at McKaig Chevrolet Buick. I started my search on the internet becaus I have had the opportunity to have the most unique experience shopping for a car at McKaig Chevrolet Buick. I started my search on the internet because of my lack of time. However, I was persuaded by Ms. LaCasha Woodley to come in and visit, I must say Ms. Woodley was very helpful and persistent. I had the unfortunate mishap, of waiting for my desired vehicle to be shipped in as the wrong vehicle. Ms. Woodley never allowed me to waver even though she knew I was disappointed. To be honest she is the only reason I did now shop else where. In finalizing my purchase Mr. Spence did me very well and so did Mrs. Preiss. More

Outstanding Customer Experience!!! Staff exceeded expectations! No sales puffery, instead I listened to & offered suggestions! Everyone went above & beyond. If your looking for a new ve Staff exceeded expectations! No sales puffery, instead I listened to & offered suggestions! Everyone went above & beyond. If your looking for a new vehicle or need to have service work done, I highly recommend this dealership! Great customer experience!! More

Good Buying Experience My experience at McKaig Chevrolet was exceptional. Adrian Cortes demonstrated courtesy, professionalism, eager yet real, while maintaining focus from My experience at McKaig Chevrolet was exceptional. Adrian Cortes demonstrated courtesy, professionalism, eager yet real, while maintaining focus from beginning to end. Never was I left hanging or to wonder what's going on. I received a clean detailed vehicle to drive off in. Adrian always made sure I was informed on what was happening when out of his presence. I would consider it rude and disrespectful to be left alone in a dealership, not knowing whether you are being served or ignored. The entire staff was friendly and took an interest in all "guests"; not just their own customer. Necessary bottled water was provided on a very humid day. No haggling over incidentals by the sales manager. No "wait you out to change your mind" tactics employed. It was a good sales experience. The business mood demonstrated a desire for my business in an honest, old fashioned way. The closing was fantastic;very clear and precise. Sabrina did a good job. I do recommend McKaig Chevrolet to friends and family if you want a good vehicle-buying experience. More

Great Service Dept. Came in for an oil change and tire rotation. Shannon and Aaron both worked together and had me out in 30 minutes. They also explained I may need an ai Came in for an oil change and tire rotation. Shannon and Aaron both worked together and had me out in 30 minutes. They also explained I may need an air filter next visit. So now I can be prepared for the additional service next time. More

awesome. My Chevy Traverse had a recall. Employee Shannon was extremly friendly . He estimated me a wait time and had my vehicle done quickly. Shannon even too My Chevy Traverse had a recall. Employee Shannon was extremly friendly . He estimated me a wait time and had my vehicle done quickly. Shannon even took the time to interact with my child and make us all feel comfortable . More

Exceptional Dealership The attitude of everyone we dealt was great from the online internet sales person to the sales lady we met in person. We were nervous waiting to find The attitude of everyone we dealt was great from the online internet sales person to the sales lady we met in person. We were nervous waiting to find out if we got approved but when we did, they found a car that was perfect for our needs. They also found us a great insurances agent that gave us a good rate. We met the owners of the dealership and they were just a courteous as the sales people we were talking to, they had such a great sense of humor it made the waiting less stressful, I recommend that everyone go and talk to these guys. More

Excellent Team Work Charles worked with me for a week and pushed his team to work a great deal with me on an awesome truck! This is the second vehicle Charles has sold us Charles worked with me for a week and pushed his team to work a great deal with me on an awesome truck! This is the second vehicle Charles has sold us in 6 months! More

For the People! On May 14th, my husband and I decide to take my 2012 Malibu by McKaig Chevrolet in Gladewater. We weren’t really looking to trade in but thought we w On May 14th, my husband and I decide to take my 2012 Malibu by McKaig Chevrolet in Gladewater. We weren’t really looking to trade in but thought we would see what they could offer. I drove away with a 2015 Malibu with 10 miles on it - my very first BRAND NEW car. This was the second time we did business with Brian Pilcher, and let me tell you, he is a gem!! Brian and Mark Porter not only got me a fair trade in price, but was able to fight for me to get the 2015 in my price range. McKaig really is a dealer for the people! We loved them so much that the following week we traded in my husband’s truck for a 2015 Camaro SS. Everyone there is so friendly and helpful! I will never do business anywhere else! More