Bill Dickason Chevrolet Buick

Our salesperson Roy was great from beginning to end. He worked with us on selecting our vehicle to make sure we getting exactly the right model we wanted. We had 2 of our 3 kids with us and we didn't want worked with us on selecting our vehicle to make sure we getting exactly the right model we wanted. We had 2 of our 3 kids with us and we didn't want to put the car seat in the car to test drive. Roy didn't mind letting us take turns test driving while the other of us stayed at the dealership with the toddler. I felt he was very honest with us during the entire process. I never felt like he was trying to be "slick" or talk us into something we didn't want. Buying a car usually takes a few hours and I don't recommend taking your kids with you, but this day we didn't have a choice and we really wanted to buy a car that day. By the end of the process, I will be honest...our kids were running wild! Everyone there seemed understanding and even pitched in on entertaining them. The finance manager, Josh, was wonderful in signing the papers. By that time the kids were downright crazy. Josh was thorough yet efficient in getting our papers signed. He just chuckled as the kids drew on themselves w/ his desk pens. (I don't normally let them do that, but that day whatever was entertaining to them was being allowed!) We will be in the market for a car for my husband in a couple to a few years and we will definitely start our search at McKaig with Roy and Josh. Thanks guys! More

My wife and I had enjoy the no pressure sale at McKaig. The staff is great. I love the truck I brought from McKaig. Roy and Josh were awesome to work with. I will only buy a new car or truck from McKaig The staff is great. I love the truck I brought from McKaig. Roy and Josh were awesome to work with. I will only buy a new car or truck from McKaig. The staff made us fill like we are apart of a family. Great experience! More

We ordered our Buick Enclave with Josh Johnston's help. He was very helpful,friendly and easy to work with. We picked up our Buick on April 27th, spoke with Josh Johnston and then Philip Anderson gave us He was very helpful,friendly and easy to work with. We picked up our Buick on April 27th, spoke with Josh Johnston and then Philip Anderson gave us our Enclave 101 class spending several hours introducing us to our new vehicle. The entire staff rolled out the red carpet for us. We are extremely pleased with this dealer and look forward to working with them in the future. More

Came in on Wednesday looking for a truck could have driven home in it that night except for a lack of papers on my end that I left home and forgot. Finance was great, the salesman was great. They both driven home in it that night except for a lack of papers on my end that I left home and forgot. Finance was great, the salesman was great. They both went the extra mile to help me get the truck that I wanted and not the one the finance company said. Top notch, very profesional, and very friendly. More

Sales staff was fiendly and went out of their way to be of service to me. They drove to Longview to get the keys for the rent a car and returned it for me with no questions asked. Not having credit was a b of service to me. They drove to Longview to get the keys for the rent a car and returned it for me with no questions asked. Not having credit was a big problem for me and Roy Williams went out of his way to make sure I found a bank that approved me. In my opinion he went above and beyond what a dealership should do. It was really nice to have a good experience at a dealership. More

This dealership is great. We found the car on ebay. My husband and I starting sending e-mail messages with questions about the car. The guys were very quick with their responses. They were very courteou husband and I starting sending e-mail messages with questions about the car. The guys were very quick with their responses. They were very courteous and never made me feel as if I was asking dumb questions. We made an offer, it was accepted and when we went into the dealership, everything ran smoothly. The guys were friendly, courteous and professional. My husband and I enjoyed the entire experience dealing with McKaig. We live 2 hours away from Gladewater, but we will still be recommending them without reservation. More

This was a good buying experience for me. I was met at door by Brent,Itold him the truck I was intrested in, he started working on figures right away.Brent and Rick worked with me to get the price Iwan door by Brent,Itold him the truck I was intrested in, he started working on figures right away.Brent and Rick worked with me to get the price Iwanted on the truck and on my trade-in. I WILL GO BACK TO THEM FOR MY NEXT PURCHASE! More

They both were great to schedule and work with. I get them confused but I beieve Kent is the big one. They have always taken care of me. Been going to Mckaig since I had friends that recommended them. I them confused but I beieve Kent is the big one. They have always taken care of me. Been going to Mckaig since I had friends that recommended them. I will be back every time for service and when I am in the market for a new or used vehicle. More

We had a wonderful experience with McKaig Chevrolet! The price we paid for the vehicle we were looking for was outstanding! We reside in another state and McKaig went out of their way to help us out. Beca price we paid for the vehicle we were looking for was outstanding! We reside in another state and McKaig went out of their way to help us out. Because we shopped via internet/phone, we had to make many phone calls to the dealership and Josh was very patient and helpful! The shopping experience was very easy; quite a contrast from other dealerships I had communicated with while we were searching for the right vehicle at the right price. The transaction of purchasing the vehicle went very smoothly and easily as well; we never even set foot on their lot. Once we purchased the vehicle, Josh continued to be a help with questions we had as well as Doyle with the service department. We would recommend all our friends and family to McKaig even though they're several hundreds of miles away! More

I would like to compliment Mr. Doyle Dougan in the Service Dept. My check engine ligt came on yesterday and my car was acting "funny". I am expecting Twin Grandbabies any day and I was a little worr Service Dept. My check engine ligt came on yesterday and my car was acting "funny". I am expecting Twin Grandbabies any day and I was a little worried about my car breaking down. I called this morning and Doyle told me to bring my car in. He hooked it up to the computer, assured me there was no major problem and it would be safe to drive. He reset the engine light and told me if it came on again this weekend to bring it in Monday morning and he would fix it. He thought it would most likely be plug wires. I can't tell you how much I appreciate his honesty, kindness and the peace of mind he gave me. I hope you have a way to Honor such honest, dedicated employees for there excellent Customer Service. Doyle deserves that recognition. More