Bill Dickason Chevrolet Buick

We have been doing business with McKaig for over 20 years. We have always been greeted with a smile and handsahke. Mike is the best to work with. No pressure when trying to make a purchase in fact years. We have always been greeted with a smile and handsahke. Mike is the best to work with. No pressure when trying to make a purchase in fact I just tell him what I want and if they don;t have the vehicle he will find it for me. I absolutely love this dealership everyone makes you feel like you are family and call me by name everytime I am there. Last year while working on our son;s senior prom I had a problem with my Suburban. I went to get in it and it would not start needless to say I was in a panic as I knew I had to have that vehicle as we were moving decorations from where we assembled them to the prom location. It was on a Saturday morning and I called McKaig and told them of my situation. They said they would send a wrecker to pick up my vehicle, a few minutes later Mike called me back and said to not worry that Larry was bringing me anohter Suburban to use that week-end and they would have mine ready sometime Monday. I don't know of any other dealership that would have done that for me. We have several family members that we have sent to buy there vehicles at McKaig we won't let them look at any other dealerships. We are all very satisfied with customer service,Doyle and his staff in the service dept., Laura and the girls in the front office, and especailly to Mike for all that I put him through. GREAT DEALERSHIP Gene and Billie Smeltzer More

I went in to McKaig's service department on a Saturday to get my 1998 Olds Intrigue Recall fulfilled. I met Philip in the front lobby area and asked him if the Pontiac G6 was sold to anyone. The car has ju get my 1998 Olds Intrigue Recall fulfilled. I met Philip in the front lobby area and asked him if the Pontiac G6 was sold to anyone. The car has just been driven around from the Service area. I then inspected the exterior and interior of the vehicle and really liked it. The vehicle is a 4cyl automatic with cruise control. It is the perfect car for me for work. I live in Kilgore and travel to Athens, Texas everyday. Philip and Josh and the other staff members were really nice to me. Even the Service advisor on duty that Saturday congratulated me for coming in for the recall that was a $17 part, but ended purchasing a $17K car. I look forward to getting my Pontiac G6 serviced at McKaig's. More

About 2 months ago, I had a minor auto emergency on my way to a job interview, and pulled into McKaig's for help. Everyone was super friendly, and said 'no problem, we can have you back on the way in no t way to a job interview, and pulled into McKaig's for help. Everyone was super friendly, and said 'no problem, we can have you back on the way in no time.' I had never dealt with this dealership before but was completely blown away at how helpful and friendly they were to me that day. So there was no question when I went to buy my first new car, McKaig won hands down and had another AMAZING experience. Josh, the finance manager, was wonderful to work with. Being a first time buyer right out of college, I had no credit, and he did everything he could to get me approved for the needed amount without having ridiculously high interest rates. He also was sure to take his time and explain anything to me that I had any questions about. Phillip, the salesman I worked with, was outstanding. He worked for several weeks to find the exact car I wanted and traded with another dealership. He also took about an hour of his time after I bought the car to go over all the details. The ladies that work the front desk are super friendly. Overall, this is an awesome dealership. Everyone is very friendly and helpful. I highly recommend it to anyone looking to buy a new car. More

I have bought 4 cars from McKaig over the years, 2 Suburbans, 1 Tahoe, and a Pontiac Torrent. My wife or I have worked with Larry (retired) and Mike on the new car purchases and with Doyle on service Suburbans, 1 Tahoe, and a Pontiac Torrent. My wife or I have worked with Larry (retired) and Mike on the new car purchases and with Doyle on service. All vehicles were purchased in a low pressure environment at a fair price. All of the vehicles have been serviced by Doyle and his staff who do a good job of maintaining the vehicles. I am very pleased with both sales and service at McKaig. I drive by several Chevrolet and other dealerships on my way to McKaig in Gladewater. I will continue to do so for future purchases and service as well. Honesty and dependability is hard to find these days. More

I have bought 4 vehicles from McKaig. They are honest and dependable. The service department provides good high quality service at a fair price. They take care of the vehicle post sale, by providing ne and dependable. The service department provides good high quality service at a fair price. They take care of the vehicle post sale, by providing needed service, but not recommending unneeded items. They have my complete confidence. I will always shop at McKaig. More

The service and courtesy is why I drive the extra miles to deal with McKaig Chevrolet. It is unusual to find this level of service today. All the service work I have had done was handled in a professional to deal with McKaig Chevrolet. It is unusual to find this level of service today. All the service work I have had done was handled in a professional manner. Every person I have referred to McKaig Chev has told me they have also had a very happy purchase experience. More

These guys are awesome! They went the extra distance to get my business. Their website and onsite professionalism are tops.If you are looking for a dealership that will treat you better than family this is get my business. Their website and onsite professionalism are tops.If you are looking for a dealership that will treat you better than family this is it. Thank you Phillip and Josh, you are the best. More

What more could we want in a dealer, than what McKaig Chevrolet offers us. We travel from another town to do business with Kent Abernathy because he just plain and simple, knows the product, takes care Chevrolet offers us. We travel from another town to do business with Kent Abernathy because he just plain and simple, knows the product, takes care of business, takes care of his customer and does it with a smile, a handshake and and great service, following the sale. When you have a question, they answer it.........on the spot. When your vehicle needs servicing, they take care of it immediately. The entire staff, from the front office ladies, to the fellow in charge of maintenance, to Kent......all know what customer service is all about. This dealership is a huge asset to the industry , because they have integrity, and sometimes that is hard to find in the auto sales business. McKaig Chevrolet makes you feel like that it is an honor to have your business. How refreshing is that ?????? George and Gayle Bryant Tyler, Texas More

My husband and I have just purchased our 3rd vehicle with Mckaig and wouldnt shop anywhere else for a car. The staff is wonderful and when we have needed service in the past they have gone beyond what they h Mckaig and wouldnt shop anywhere else for a car. The staff is wonderful and when we have needed service in the past they have gone beyond what they had to. This is the best dealership around! Mr & Mrs Vance Callahan Kilgore,Tx More

Every aspect of the car buying experience with McKaig is amazing. My family and I have purchased cars from McKaig for years and have always been pleased. We won't buy from anyone else. Purchasing a new ve amazing. My family and I have purchased cars from McKaig for years and have always been pleased. We won't buy from anyone else. Purchasing a new vehicle is supposed to be an exciting event in one's life. The people of McKaig make the experience just that - what it was meant to be. They take the stress out of the process and make the buyer feel comfortable. Their service is above and beyond and cannot be matched. More