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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,102 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,102 reviews

October 28, 2022

One of the worst dealerships I've had an encounter with and it was all by text because they couldn't wait for me to get to my appointment and text messaged me to get credit info. What a waste of time and e More

by D.sosa55
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Wynne
Oct 31, 2022 -

Bill Dickason Chevrolet Buick responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (903) 374-4526 when you have a chance. Thank you, and we look forward to hearing from you.

October 25, 2022

Our sales representative, Abigail, stayed late and worked in the rain to help us get my dream car. She didn't complain and was friendly and efficient the whole time. The manager was equally as friendly and More

by holyfieldk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bongfeldt
Oct 29, 2022 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Oct 30, 2022 -

holyfieldk responded

I am thrilled with my Infiniti. I've wanted one forever and finally got it and Abygail was the best. She has been in contact several times this past week. You have a gem in her. I will be sure to refer everyone to Bill Dickason Chevrolet Buick and most definitely to Abygail.

October 23, 2022

Caleb knight is Good sales men really friendly, knows his inventory very well. Over all good dealer ship More

by Laroderick caraway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Knight
Oct 23, 2022 -

Laroderick caraway responded

Process was easy, caleb was a great sales guy

October 22, 2022

A great experience in buying our vehicle. Abygail took grade care of us including answering our questions and not feeling rushed to make a decision. We enjoyed working with the sales manager More

by dlhcolorado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abygail Bongfeldt
Oct 27, 2022 -

Bill Dickason Chevrolet Buick responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2022

Absolutely wonderful staff, had everything ready by the time I got off work. Have bought cars there before but we had the pleasure of working with Adrian on this one for my son and he is awesome! Definitel More

by Crystalevans4418
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Bill Dickason Chevrolet Buick responded

We're happy you found our staff to be so supportive during your experience here at Bill Dickason Chevrolet Buick. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 19, 2022

It was very clean and welcoming. I will definitely be back. Absolutely love the people there More

by savannahlloyd3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Prickett, Tricia Van Heise, Tito Patstrana
Oct 24, 2022 -

Bill Dickason Chevrolet Buick responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 18, 2022

Caleb Knight was a great salesman. No hassle, no wait… I told him exactly what I was looking for and he made it happen…When I pulled up , my car was waiting out front.. He answered all More

by Teenabrents01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Knight
Oct 21, 2022 -

Bill Dickason Chevrolet Buick responded

We're happy you found our staff to be so supportive during your experience here at Bill Dickason Chevrolet Buick. We sincerely value your business and look forward to your next visit!

October 18, 2022

Was very pleased with the service. Tito went over the truck wit myself with a Professional attitude. Very please with the dealership. More

by eldonbowman67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Reynolds, Tito Patstrana
Oct 21, 2022 -

Bill Dickason Chevrolet Buick responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Dickason Chevrolet Buick and we hope to see you again soon!

October 15, 2022

The service department is non responsive and does not follow up well. Poor service! I would recommend better service. More

by RMCCLOSKEY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tricia Van Heise
Oct 18, 2022 -

Bill Dickason Chevrolet Buick responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (903) 374-4526 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 14, 2022

Caleb Knight took such good care of me for the purchase of a used vehicle for my Air Force grandson. I was newly widowed and was afraid of being taken advantage of, but Caleb made it so easy for me! I fel More

by CATRIZER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Prickett, Caleb Knight
Oct 18, 2022 -

Bill Dickason Chevrolet Buick responded

We're happy you found our staff to be so supportive during your experience here at Bill Dickason Chevrolet Buick. We are always more than happy to assist you if anything else comes up. Take care!

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