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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,104 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,104 reviews

July 27, 2022

Excellent customer service, they weren't quite open when I arrived but let me in anyway and got started with my vehicle More

by BRANDY.WHALEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jul 29, 2022 -

Bill Dickason Chevrolet Buick responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2022

Fast friendly service. Always professional and treat me like family and get everything taken care of! More

by bucKy1goza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Chris Williams, Patrick Evans, Tricia Van Heise
Jul 29, 2022 -

Bill Dickason Chevrolet Buick responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 26, 2022

Excellent service and very polite and efficient staff. I will certainly come back to this location for my next service. More

by SJDOBBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jul 29, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2022

Our sales person did an excellent job from start to finish. We were helping to buy a car for a family member and Caleb made the whole process very easy to manage. Certainly would recommend him person More

by Lhanks47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Prickett, Caleb Knight
Jul 29, 2022 -

Bill Dickason Chevrolet Buick responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2022

Mariela and overall customer service was excellent! I spoke with one technician, TJ maybe, who was very helpful. I had a couple hiccups after picking up my truck but Mariela and team were very responsi More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Jul 28, 2022 -

Bill Dickason Chevrolet Buick responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 24, 2022

Adrian was an amazing salesman, very pleasant to work with and was extremely knowledgeable. We are third time returning customers and are always pleased with our experience. Thank you! More

by KASHA9290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Dickason Chevrolet Buick. We sincerely value your business and look forward to your next visit!

July 24, 2022

Great dealership! !! Searched around for the best price and they exceeded expectations by far. Also worked with me on a trade in. This dealership cares about people and More

by julesjohnson14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Tomlinson, Taylor Prickett
Jul 26, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

July 24, 2022

Great customer service - I made my appointment and everything was handled in a timely manner. More

by JDULA0
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jul 26, 2022 -

Bill Dickason Chevrolet Buick responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2022

All went well with our sales person Austin. With our purchase , We would hav preferred to hav recd two keys to our Honda. As well as a full tank of gas. More

by promisekeeper557
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon McCloskey, Kristina Manning, Austin Rape
Jul 26, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Dickason Chevrolet Buick. Please don't hesitate to reach out to us if there's anything more we can do!

July 22, 2022

I did not receive a satisfactory explanation of the repairs. I do not feel confident about the service necessity for the alternator. I would like to have received more details about the battery and a More

by FAMILY-KENNEDY
Recommend Dealer
No
Employees Worked With
Tricia Van Heise
Jul 24, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (903) 374-4526 so we can make your experience a positive one.

Jul 24, 2022 -

FAMILY-KENNEDY responded

I will contact the manager at the phone number listed on Monday. Thank you.

Jul 25, 2022 -

FAMILY-KENNEDY responded

I called the number listed 903-374-4526, and got a recording that is was not in service.

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