Bill Estes Chevrolet

I came to Bill Estes looking for a specific SUV after an absolutely horrific experience at Hare Chevrolet. Because of my job requirements I was looking for a black LT model with black leather interior. I or absolutely horrific experience at Hare Chevrolet. Because of my job requirements I was looking for a black LT model with black leather interior. I originally came and saw two employees standing at the door who were later identified as Brandon and Bo. I asked if one of them could help me and Brandon kind of looked the other way and walked away from me. Bo asked me specifically what I was looking for and he immediately told me that he did not have anything in stock or anywhere in the surrounding areas. I told him that my time to purchase was eminent. Bo was fairly short with me and did not seem willing to assist me in locating a vehicle. I left to continue my search. I came back the very next day after seeing a vehicle on the website for sale. I came in and was immediately greeted by Jim who is very happy to assist me and treated me very well. I agreed to purchase the vehicle after we came to an amicable price, what $16,000 down and drove home in a brand new SUV that day. If it wasn't for Jim I would not have bought at Bill Estes. It's sad that people like Bo and Brandon apparently judge people by the way they look. As a result they both lost out on a $40,000 sale. Thank you very much Jim for taking care of me and making me a happy customer. I love my new SUV! More

I bought a new 2014 Chevy Equinox from Brandon. He was very helpful from the start. He is very thorough and patient in explaining features and cost of car. this is my first lease as opposed to buy. he hel very helpful from the start. He is very thorough and patient in explaining features and cost of car. this is my first lease as opposed to buy. he helped me in getting the most out of my money. He sat down with me after my purchase and explained every feature in my car and hooked me up on OnStar. Not only to i recommend Brandon, i recommend going to Bill Estes, everyone there is very friendly and helpful. i felt like i was being treated like royalty. More

I went to the dealership looking for a new car. It has been many years since I purchased a new car. Cars have changed so much. Bo was friendly and very helpful. He answered all of my questions and was been many years since I purchased a new car. Cars have changed so much. Bo was friendly and very helpful. He answered all of my questions and was patient when I wanted to do comparison driving. I liked the fact that he seemed to care about satisfying all of my needs in every area of the sale. I never felt pushed or rushed. He seemed to truly care about the person rather that just making a sale. I came away very satisfied with the entire experience at Bill Estes. More

We came into the dealership looking for a used Tahoe or Suburban. My last visit to the dealership was in 1990 when I purchased a used Chevrolet, so I had no prior relationship. We met Bo Demir, and expla Suburban. My last visit to the dealership was in 1990 when I purchased a used Chevrolet, so I had no prior relationship. We met Bo Demir, and explained what we were looking for in a vehicle. After scanning through the inventory we went to the lot. Bo was excellent to work with. My wife and I had several instances where we just needed to talk, and Bo did a nice job of giving us our space to discuss options. In the end, we decided to negotiate on a Suburban that Estes had on the lot. Bo answered all our questions about the vehicle, provided certification and carfax paperwork, and made sure we had beverages and were comfortable throughout the process. Through the entire transaction Bo communicated effectively, and negotiations were what I would have expected. I negotiate for a living, so we had a lot of back-and-forth in the process. While I think the paperwork took too long (I always think that), in the end Bo stayed with us and made sure the buying experience was handled quickly and professionally, and that all our questions were answered. I was impressed with the committment to customer service exhibited by Bo and the dealership as well as the committment to a positive purchase experience. You expect a somewhat contentious negotiation when you look at vehicles, and I recognized the committment to a positive experience by Bo and the staff at Estes. There was one part that needed to be replaced on the vehicle, and Bo came to get the vehicle at our home two days later, left us a vehicle to drive, and delivered our vehicle back with a full tank of gas. The entire experience was very impressive. I will visit the dealership again when I am in the market for another vehicle. With two kids driving, you never know when that might be! More

We had been trading with Blossom Chevrolet since 1994, but our representative retired so we decided to try Bill Estes Chevrolet as they had been recommended, and their marketing messages were consistent a but our representative retired so we decided to try Bill Estes Chevrolet as they had been recommended, and their marketing messages were consistent and in alignment with our Hoosier Christian values. Thank the Lord we were not disappointed, and in fact our sales representative, Eric Beeler, exceeded all expectations. Having bought/leased a lot of cars over the years and having grown up in an auto dealership environment, even working for my father back in the 1970's (body shop), I enjoy the car sales process. I realize the dealership needs to make a profit particularly since the days of 100+% service sales absorption ratios are long gone. That said, and having done a little bit of homework on the particular year, model and make of vehicle we were considering (we didn't have to buy, we could have walked away and said "not today"), Eric Beeler and his team graciously met our counter-offers and other considerations. In addition, Eric is a very knowledgeable, personable, authentic, truthful, collegial, good-humored, team-oriented sales professional, and took the time to get to know us and our situation. We were extremely pleased, satisfied and impressed. Also, we were very impressed with the positive energy and friendliness of the dealership personnel as a whole. A good deal of visible synergy and camaraderie. I would whole-heartedly recommend Eric Beeler (sales) and Jeff Haase (F&I) at Bill Estes Chevrolet for getting a good and equitable deal on a new and/or used car. Bill Estes Chevrolet has a great selection of inventory, nice clean facilities, hot coffee and other pleasant amenities. More

Everyone very polite, very respectful, very knowlegeable. Answered all my questions and didn't treat me like an idiot. No high-pressure tactics. Got what I considered a very good price for my trade-in and I Answered all my questions and didn't treat me like an idiot. No high-pressure tactics. Got what I considered a very good price for my trade-in and I was pleased with my final deal. Sean Hogan, the used car manager who worked my trade-in, and Eric Beeler, my sales guy were great to deal with. We bought a new Cruze with MyLink, and the guy who delivered the car and explained all the features, Jeff Drumm, really knew his stuff. Finance was a breeze. This isn't my first car from Estes, and it probably won't be my last. I love dealing with these folks. Seriously. I've hated buying cars until we moved here and found Estes. More

Jason was very friendly, courteous, knowledgeable and fun. He made my new car buying experience fun and helped me make the right choice for my budget and needs. I would recommend my family and friends to fun. He made my new car buying experience fun and helped me make the right choice for my budget and needs. I would recommend my family and friends to Bill Estes and Jason any time!!! Every staff member at Bill Estes made it a point to stop by and introduce themselves and thanked me for coming in. Jason took me around and showed me the service department and told me exactly what I needed to do and who to call for service. I couldn't beat the price on my new Malibu! LOVE this place! More

Eric Beeler worked very hard for us to find the vehicle we wanted, we are very pleased with our new Suburban, we would recommend Eric to our friends. we wanted, we are very pleased with our new Suburban, we would recommend Eric to our friends. More

Brandon Turner was great to work with. He was very friendly and I felt no pressure to buy. I left some CD's in my trade-in and Brandon personally delivered them to my house. I highly recommend Brand friendly and I felt no pressure to buy. I left some CD's in my trade-in and Brandon personally delivered them to my house. I highly recommend Brandon and Bill Estes Chevrolet. More

Nathan Gregg is horrible when it comes to customer service experience. He talks too fast and only concern about adding more stuff to your bill. I had something on my car that I didn't need (even the o service experience. He talks too fast and only concern about adding more stuff to your bill. I had something on my car that I didn't need (even the other mechanic said I didn't need it) Nathan won't last at this location after I get done talking to Bill Estes. More