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Bill Estes Chevrolet

Indianapolis, IN

4.5
345 Reviews

4105 W. 96th St.

Indianapolis, IN

46268

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Showing 345 reviews

November 04, 2023

Sales department great, but SERVICE department not recommended. Made appointment 48 hours in advance on line, for 2021 Colorado. Selected will wait for oil change and to check air conditioner malfunct More

by joerobert3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pascal Decaudin
Nov 08, 2023 -

Bill Estes Chevrolet responded

We appreciate your feedback and apologize for the inconvenience you experienced with our service department. It's clear that there was a disconnect between your appointment request and the service provided, and we understand your frustration. We would like to speak with you further about your experience. We will be contacting you, but you can also reach out to me, if you haven’t heard from us yet. Zac Pelz, General Manager, 317-871-8627

December 09, 2022

David McCubbins made my car buying experience so easy and effortless. I went to other dealers to look for a car and David was my last stop. Complete night and day difference between the other dealers and Bil More

by Zachary Hollen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Garcia
November 13, 2022

Always prompt and friendly. The work was done very well, on time and well informed of what was needed More

by UglyDawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
July 25, 2022

Great service and communication. Would recommend! Fair trade value plus great deal on new vehicle! More

by alexort11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pascal Decaudin
July 19, 2022

Very helpful Employee Kyle Crockett from the being until we drove off in our New Truck well new to us!! Answered very question we had to ask. Really enjoy the experience 😊 More

by robertsonbeverly44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Crockett , Keith Garcia
April 24, 2022

I had a screw in my right front tire on my 2018 Chevy Silverado which I discovered at the end of my shift at work. I wanted to avoid long waits at tire shops so I decided to try Bill Estes' shop to get a More

by amccoy220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Gregory
March 23, 2022

The service was fast. The technician was honest and open about what I needed on my car. He even recommended a service I was due for because of a special that was being ran More

by jsdunn90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Harden, Wayne Rogers, Keith Garcia, Jim Barrett, Pascal Decaudin, Chuck Jones, Jeff Haase, Bill Leonard, Eric Beeler, Zak Estes
March 17, 2022

Just a great new truck buying experience all around. Jim Barrett is one of the best representatives I have ever worked with. Really appreciate the assistance and help in purchasing a new Silverado p More

by Smithrasv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barrett
October 12, 2021

Eric was very helpful he made sure that he took care of all my concerns and got me what I wanted More

by charlietomey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Beeler
September 27, 2021

One of the side mirrors was pushed back-( it must have been hit going through the station ) and some white paint glazed onto the front side of the mirror. More

by pschwab54
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Pitman