Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Estes Chevrolet
Indianapolis, IN
345 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 345 reviews
September 01, 2010
Jon takes excellent care of me every time I come into the dealership for service. My loyalty to delerships depends on having the right sales rep and good service department. While my sales rep is no longer a dealership for service. My loyalty to delerships depends on having the right sales rep and good service department. While my sales rep is no longer at this dealership...Jon is the reason I continue to have all my service needs taken care of at Bill Estes. More
by taraanne1974
Employees Worked With
Jon Hutsell
Helpful September 01, 2010
This is th best experience I have ever had with a dealership. A Bill Estes experience is just like family. I have always felt welcome and right at home here. My service advisor John Hutsell has alwa dealership. A Bill Estes experience is just like family. I have always felt welcome and right at home here. My service advisor John Hutsell has always been polite and very helpful when it comes to the needs of my vehicle. More
by kbible
Employees Worked With
john hutsell
September 01, 2010
A Bill Estes experience is just like dealing your family. Here at Bill Estes they make you feel right at home and they are very kind. My service advisor John Hutsell has been very attentive to the needs and Here at Bill Estes they make you feel right at home and they are very kind. My service advisor John Hutsell has been very attentive to the needs and questions pertaining to my vehicle and other vehicles that I have. Thank You Bill Estes Family!!!!! More
by kbible
Employees Worked With
John Hutsell
August 31, 2010
Jon was great to work with - he told me what issues needed to be fixed now (for safety reasons) and what work would be needed in the future (routine maint). His honesty and openess is why I won't take needed to be fixed now (for safety reasons) and what work would be needed in the future (routine maint). His honesty and openess is why I won't take my vehicle anywhere else for major repairs/maint. More
by dmfairman
Employees Worked With
Jon Hutsel
August 31, 2010
John was very helpful and friendly and didn't mind it took me a while to change my mind a few times. I would recommend this dealership to friends and family. The finance department also worked with me to took me a while to change my mind a few times. I would recommend this dealership to friends and family. The finance department also worked with me to get the best rate possible and I appreciated that. More
by agrube
Employees Worked With
John Luck, John Luck
August 31, 2010
If it weren't for Jon Avocado Hutsell, my advisor, I would be lost. He always takes care of my issues and in a manner that's easy for me. Jon advises me of all the problems with my vehicle and explains would be lost. He always takes care of my issues and in a manner that's easy for me. Jon advises me of all the problems with my vehicle and explains them to me in a form I can understand. I really appreciate the service. Great job. More
by teasley001
Employees Worked With
Jon A. Hutsell
August 31, 2010
I am new to Estes Chevy Service. I showed up with no appointment and all work I wanted was done quickly and well with great attention to detail. All of the people I talked to were friendly and made a po appointment and all work I wanted was done quickly and well with great attention to detail. All of the people I talked to were friendly and made a point of engaging me in conversation while I waited for the work to be completed. Everything about the sevice bays, waiting room and the rest room was clean and well maintained. I will be recomending Estes to any one who will listen! More
by dowright
Employees Worked With
Ron Spears, Ron Spears
August 28, 2010
I have been dealing with Bill Estes for 30 years. Can't say enough good things about his entire operation. New car purchases have been very good and the service over the years has been exceptional. M say enough good things about his entire operation. New car purchases have been very good and the service over the years has been exceptional. My service writer has been Mark Phillips for over 15 years and I think he is the best Bill Estes has. More
by Jerry Jones
Employees Worked With
Mark Phillips, Mark Phillips
August 04, 2010
On Monday,8/2/10, I called the service dept for an appointment for lube,oil and filter; safety recall of heated windshield fluid and concern over apparent excessive play in U joints. I arrived for my appointment for lube,oil and filter; safety recall of heated windshield fluid and concern over apparent excessive play in U joints. I arrived for my 5 PM appointment approximately 5 minutes early. I talked to Jeff whom I had made the appointment with earlier in the day. He explained because of the time that I should leave my Avalanche overnight as there was not enough time (2 hours) prior to closing at 7PM to check out the U joints. He stated that the shuttle service would take me home and to wait in the waiting area. At 5:20 PM, no one had said anything about the shuttle service. I talked to the receptionist who was just so so in friendliness and she stated that Jeff left at 5PM, the end of his day. Because of the practice of service writers being compensated by commission, I believe that Jeff was unwilling to pass my service requests to another writer. And that this was the actual reason requiring my vehicle to be left overnight, a very inconvient thing for me. At approximately 6 PM, Nick, the shuttle driver, came in to the waiting area and we left. I was home in approximately ten minutes. On the way home, I stated that I would need to be picked up at my house on Tuesday evening to return for pickup of my vehicle. Nick stated that he would do it since he knew where I lived (1 W 79st, Indy). I thought we had a stated time of 5:10PM for pickup. Tuesday,8/3/10, no one arrived by 5:20 PM. I called the service number and the receptionist got Nick on the line. He said he would leave immediately. I moved to the 79th street intersection to wait for the shuttle. At 5:40 PM, I called again and the receptionist stated that Nick was on his way. At 6PM, no one had arrived. A neighbor had seen me waiting on the corner for over 40 minutes and asked what was the problem. I stated that I had been waiting for a service shuttle. He offered a ride and I accepted. We were at the dealership within 1o minutes. The shuttle driver was never seen. The receptionist did not seem concerned or even offer an apology. I paid my bill and left with a very bitter taste for the Estes Dealership. More
by jlhcombine
Employees Worked With
Jeff/service writer, Nick/shuttle driver, receptionist/waiting area
July 31, 2010
Jason was better than other sales people I have dealt with in the past. He and the dealership were willing to go the extra mile to make me happy, which made my experience at Estes special. with in the past. He and the dealership were willing to go the extra mile to make me happy, which made my experience at Estes special. More
by hallockbc
Employees Worked With
Jason Ventura
