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Bill Fox Chevrolet

Rochester Hills, MI

4.0
617 Reviews

725 South Rochester Rd.

Rochester Hills, MI

48307

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Showing 617 reviews

March 06, 2017

Scheduled Oil Change Working with Harvey was a pleasure. Very nice and friendly. Made sure our car was handled like it was his own. Will definitely be back next time our v More

by Bruiser2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Jennings
Mar 06, 2017 -

Bill Fox Chevrolet responded

Thank you for taking the time to leave the great review about Harvey. He is one of our best. Thank you for your business

March 02, 2017

New Lease It is always a pleasure working with Kevin Yencer. He is very friendly, efficient and helpful. I would highly recommend him to family and friends. More

by cmh173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Yencer
Mar 02, 2017 -

Bill Fox Chevrolet responded

Hello cmh173, thank you for the great review of Kevin, he is one of the best. Thank you for your business.

February 20, 2017

Shopping for car Went to car shop and I dealt with someone named konner and he was super nice and helpful. Was very knowledgeable and answered all my questions. More

by Dust4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Konner Mcclellan
Feb 20, 2017 -

Bill Fox Chevrolet responded

Hello Dust4u, thank you for the great review and comments about Konner.

February 19, 2017

Another good service visit Took me promptly when I arrived and arranged for a shuttle ride for me. Called me soon thereafter with diagnosis of problem. I authorized repairs and More

by Uncaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Jennings
February 19, 2017

All Around Passion for Great Customer Service/Supprt Clearly a Team with a commitment and strong management/leadership... Did. It purchase my vehicle @ Fox.. however every service, oil change, rotatio More

by Rmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Body Expert working on my vehicle..OUTSTANDING.!!, Justin Jernstad
February 15, 2017

Absolutely wonderful. Best General Motors service department Treated with respect, sincere interest and top notch service. Harvey Jennings is an asset to your department. A smile means so much, and Harvey's was More

by love my yukon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Jennings
Feb 16, 2017 -

Bill Fox Chevrolet responded

Thank you for the great review about Harvey. He does a great job making sure customers are completely satisfied. Thank you for your business.

January 31, 2017

Exceeded Expectations Great customer experience all through the process of leasing a new car for my 84 year old Mother. Mark, Joe and Team gave her an excellent experience More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kowalski, Joe DiTrapani, Ron Griffin
Jan 31, 2017 -

Bill Fox Chevrolet responded

MM, Thank you for the very nice comments about Joe and Ron, they both excel at customer satisfaction. Thank you for your business.

January 13, 2017

Poor service Worst experience, the dealership took more than a month to fix the car and Mike whom I worked with was so unresponsive and didn't care about the delay More

by San
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Chaffee
Jan 13, 2017 -

San responded

I did reach out to Mike and he said there is nothing he can do.

December 16, 2016

SHADY!!! I purchased a used car from Bill Fox Chevrolet in September. Since buying the car three months ago I've already put an alarming almost $700 into the v More

by Scott Mendelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Beccari
Dec 16, 2016 -

Bill Fox Chevrolet responded

Scott, we are sorry to hear about your situation. Customer satisfaction is allows our goal. This vehicle was sold under our "wholesale to the public" program. We price these vehicle extremely aggressive and disclosure that any needed repairs are the sole responsibility of the purchaser. We even have forms signed so we can be as transparent as possible. If you would like to reach out, I can explain any questions you may have in regard to our wholesale vehicles. Robert Shastal General Sales Manger.

December 15, 2016

Fast Service Used to take my car to Moran Chevy because it was closer to my home. After several bad experiences with them I decided to start going to Bill Fox Roch More

by kturl87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Jennings, Tony Marsiglia
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