Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Had a great experience! Love my new lease. The team was very supportive and helpful Love my new lease. The team was very supportive and helpful More
This was my first visit to this Dealership. I liked the staff and flexibility of making an appointment. I was scheduled with Alex Flinn and he was great too. I liked the staff and flexibility of making an appointment. I was scheduled with Alex Flinn and he was great too. More
Great service interaction. Alex made this experience enjoyable. I felt comfortable and could sense honesty within the dealer and its employees. Alex made this experience enjoyable. I felt comfortable and could sense honesty within the dealer and its employees. More
We purchased a new BMW X3 through Bill Jacobs BMW and it was a very smooth experience! Our advisor, Mark Graffagna, was friendly, professional, and communicated progress through the entire process. This is was a very smooth experience! Our advisor, Mark Graffagna, was friendly, professional, and communicated progress through the entire process. This is our 4th car from this dealership and it's always a good car buying experience. We'll always consider Bill Jacobs first if we're in the market. Brian K and Rob T are also great managers who oversaw our purchase. More
I purchased a 2026 BMW M340 xDrive at BJ BMW, and it was by far the most efficient and smoothest car purchase I have ever made. I had the pleasure of working with Russ Millard, who maintained excellent comm by far the most efficient and smoothest car purchase I have ever made. I had the pleasure of working with Russ Millard, who maintained excellent communication throughout the entire process. Despite setbacks with my initial custom-ordered vehicle, Russ worked diligently to secure an identical M340 with all the same options. He was also very mindful of my busy work schedule and made sure everything was ready when I arrived to pick up the car, allowing me to be on the road within a couple of hours without any issues. Russ Millard and Robert Trax both dedicated significant time over the phone answering all of my questions and truly made me feel like they were on my side, working to provide me with a great deal rather than making the process feel like a battle, as it often does at other dealerships. Russ went above and beyond expectations to ensure I was happy and satisfied with the final price right up until the moment I drove away. I highly recommend BJ BMW, Russ Millard, and Robert Trax for your BMW purchase! More
Very friendly and professional service. This was my first service visit and Alex Flinn was great to work with. They even offer courtesy vehicles with the service. Very happy customer. This was my first service visit and Alex Flinn was great to work with. They even offer courtesy vehicles with the service. Very happy customer. More
Had a great experience working w/ Bill Jacobs. We loved working with Kevin. They were straight forward on pricing and had great technical support from their geniuses. Love my new car(X5) We loved working with Kevin. They were straight forward on pricing and had great technical support from their geniuses. Love my new car(X5) More
We purchased our BMW X5 at this dealership in December 2025. We worked with Harry who was amazing and so easy to work with. The whole process was a true pleasure for us. Pricing was competitive and the 2025. We worked with Harry who was amazing and so easy to work with. The whole process was a true pleasure for us. Pricing was competitive and the team was made it such a smooth process. Highly recommend this dealership and go to Harry for sales. We were treated so incredibly well. We will be back. More
Josh was great because he came in on his day off. And we very much appreciate that. And we very much appreciate that. More














