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Bill Jacobs BMW

Naperville, IL

5.0
3,385 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,385 reviews

October 04, 2025

Great customer service and employees. I’ve worked with Josh Schneider for years. Highly recommend. More

by Pconway1983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Neitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2025

I recently leased a BMW iX and had a fantastic experience with the team. Daniel Oyibo went above and beyond — patient and professional, and even came in on his day off to help us. He took the time to work ou More

by mejia.mauricio
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Oyibo
October 03, 2025

Professional, knowledgeable and courteous sales, service and finance staff. Very satisfied with the entire leasing process. More

by armagan01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kurpalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2025

I mainly work with Alex Flinn during my service. He gives you the best service and helps you out with any questions that you may have. More

by Clifford
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
October 02, 2025

I had the pleasure of working with Russ Millard at Bill Jacobs BMW in Naperville during the purchase of my new BMW, and I couldn't be more satisfied with the experience. Russ provided excellent customer se More

by LS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2025

After purchasing a used BMW, I had to bring the vehicle in for diagnosis. Alex Flinn was detailed and gave me a full inspection for my car. He answered my questions and was great to deal with. More

by Paul
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
October 01, 2025

Excellent service in helping me with my BMW X5 purchase! Christian helped me above and beyond to customer order my car. More

by Devpatel1084
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Christian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2025

Thank you Mike A for the quick and efficient service appointment. Your knowledge is always appreciated. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
September 30, 2025

Alex really took care of my situation. I had some repairs that were necessary and cost quite a bit. He was able to get it covered under my warranty and now my car is fixed. Thank you More

by Kristen
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
September 30, 2025

I had a great experience working with Alex Flinn. He advised me on a few repairs and worked with me on the price. More

by Kiran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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