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Bill Jacobs BMW

Naperville, IL

5.0
3,475 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,475 reviews

January 06, 2026

Had a great experience! Love my new lease. The team was very supportive and helpful More

by abdulmugheesrana
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2026

This was my first visit to this Dealership. I liked the staff and flexibility of making an appointment. I was scheduled with Alex Flinn and he was great too. More

by yatola1671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 05, 2026

Great service interaction. Alex made this experience enjoyable. I felt comfortable and could sense honesty within the dealer and its employees. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 03, 2026

We purchased a new BMW X3 through Bill Jacobs BMW and it was a very smooth experience! Our advisor, Mark Graffagna, was friendly, professional, and communicated progress through the entire process. This is More

by mattbM2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Graffagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2025

The service department and Jeff Hulsebus did an exceptional job. I would highly recommend them. More

by Smil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
December 30, 2025

I purchased a 2026 BMW M340 xDrive at BJ BMW, and it was by far the most efficient and smoothest car purchase I have ever made. I had the pleasure of working with Russ Millard, who maintained excellent comm More

by Moatasim Baig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2025

Very friendly and professional service. This was my first service visit and Alex Flinn was great to work with. They even offer courtesy vehicles with the service. Very happy customer. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 27, 2025

Had a great experience working w/ Bill Jacobs. We loved working with Kevin. They were straight forward on pricing and had great technical support from their geniuses. Love my new car(X5) More

by jackrozwat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kurpalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2025

We purchased our BMW X5 at this dealership in December 2025. We worked with Harry who was amazing and so easy to work with. The whole process was a true pleasure for us. Pricing was competitive and the More

by S.STEARS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2025

Josh was great because he came in on his day off. And we very much appreciate that. More

by Kfritz5959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
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