Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I had an oil service done in less than 45min. Alex Flinn and the shop foreman were very thorough with the inspection. Appreciate the car wash at the end. Really good service at Bill Jacobs. Alex Flinn and the shop foreman were very thorough with the inspection. Appreciate the car wash at the end. Really good service at Bill Jacobs. More
First purchase from Bill Jacobs. Excellent experience, and Jose was very attentive and listened to what I wanted to do. No hesitation in recommending it to others Excellent experience, and Jose was very attentive and listened to what I wanted to do. No hesitation in recommending it to others More
Thanks for everything! ! You were also a pleasure to work with. Pete and Debbie Snikeris ! You were also a pleasure to work with. Pete and Debbie Snikeris More
Overall we had a great service. Alex Flinn our Advisor arranged for someone to come pick up our car and return it when it was completed. Luxury service! Alex Flinn our Advisor arranged for someone to come pick up our car and return it when it was completed. Luxury service! More
This is my second purchase from Bill Jacobs. I really like working with Bill Earnest, Mike Alder and Terry Mancuso they made the process very easy. Great experience. I really like working with Bill Earnest, Mike Alder and Terry Mancuso they made the process very easy. Great experience. More
Giovanna was very impressive in terms of her communication skills, product presentation and congeniality. Her knowledge of of the X 5 that I purchased was also far and above that of competitors communication skills, product presentation and congeniality. Her knowledge of of the X 5 that I purchased was also far and above that of competitors that I have considered. More
Alex was very professional. We have an older 3-series that needs some work. I appreciated his honesty and feedback regarding what direction we should go. We have an older 3-series that needs some work. I appreciated his honesty and feedback regarding what direction we should go. More
They were wonderful to work with! I sent an inquiry via email after hours and received a phone call first thing in the morning from Preston O’Sadnick. I gave him my wish list he sent I sent an inquiry via email after hours and received a phone call first thing in the morning from Preston O’Sadnick. I gave him my wish list he sent over options with what I was looking for, did financing stuff over the phone which was very fair and seamless. Communication was great and customer service was excellent! Would recommend this dealership to anyone and would definitely do business with them again. We drove over four hours away to do business with them over our local BMW dealer if that tells you anything. Five out of five for sure! More
Alex Flinn has been a big part of why we chose BMW over other brands. He truly does care about his customers and wants to assure them a happy experience. other brands. He truly does care about his customers and wants to assure them a happy experience. More