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Bill Jacobs BMW
Naperville, IL
3,247 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,248 reviews
May 31, 2025
I had the pleasure of working with Jessica, she made my experience outstanding. From the moment I arrived, she was welcoming, attentive, and incredibly knowledgeable about the BMW lineup. She took the time experience outstanding. From the moment I arrived, she was welcoming, attentive, and incredibly knowledgeable about the BMW lineup. She took the time to understand my needs and guided me through the options without any pressure. More
by Daniel Rivera
Employees Worked With
May 31, 2025
I recently had the pleasure of working with Jessica at Bill Jacobs BMW in Naperville, and I couldn't be more impressed with her professionalism and dedication. Bill Jacobs BMW in Naperville, and I couldn't be more impressed with her professionalism and dedication. More
by Daniel Rivera
Employees Worked With
May 31, 2025
Jessica had helped us with the process of the vehicle. The dealership was friendly and welcoming The dealership was friendly and welcoming More
by Jam
Employees Worked With
May 31, 2025
Thank you Jessica and staff , we will be back. Nice environment and staff at Bill Jacobs Nice environment and staff at Bill Jacobs More
by Wesalissaly
Employees Worked With
May 31, 2025
Great buying experience; efficient, courteous and professional. Salesperson (Preston O’Sadnick) was great to deal with and more than helpful (and expedient). Bought the auto I wanted at a fair negoti professional. Salesperson (Preston O’Sadnick) was great to deal with and more than helpful (and expedient). Bought the auto I wanted at a fair negotiated price. Recommend highly for any BMW potential buyer. More
by GREGMARCIN
Employees Worked With
May 31, 2025
Bill Jacobs BMW was extremely welcoming and helpful from the second I stepped foot into their store. the second I stepped foot into their store. More
by Alban
May 30, 2025
I love my BMW. I love the service. Alex Flinn and the BMW service staff do an excellent job, and make their customers feel important. Never going to another brand. I love the service. Alex Flinn and the BMW service staff do an excellent job, and make their customers feel important. Never going to another brand. All 5 stars. More
by Natilee
Employees Worked With
Alex Flinn
May 29, 2025
Everything was smooth, the fastest car buying experience I’ve had ever. I think we were out in an hour and a half. Kevin was super knowledge and helpful, the sales process was easy and straight forward. I h I’ve had ever. I think we were out in an hour and a half. Kevin was super knowledge and helpful, the sales process was easy and straight forward. I highly recommend Kevin and Bill Jacobs BMW. More
by G.beckman13
Employees Worked With
