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Bill Jacobs BMW
Naperville, IL
3,441 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,441 reviews
September 08, 2025
Loved working with Russ Millard at Bill Jacobs! He helped find a car that fit the needs of our family. He was knowledgeable and easy to work with. We would absolutely come back and work with him He helped find a car that fit the needs of our family. He was knowledgeable and easy to work with. We would absolutely come back and work with him again for another car purchase. More
by MLV
Employees Worked With
September 04, 2025
Unbelievably awesome service from Alex. He is honest, sincere, and genuinely cares for his customers. I would recommend him to anyone looking for a great service advisor. He is honest, sincere, and genuinely cares for his customers. I would recommend him to anyone looking for a great service advisor. More
by Vijay
Employees Worked With
Alex Flinn
September 03, 2025
Had a very easy/no stress experience purchasing a car with Russ Millard’s help. No pressure and very straightforward. Would love to work with him again. with Russ Millard’s help. No pressure and very straightforward. Would love to work with him again. More
by brianb
Employees Worked With
September 03, 2025
Alex Flinn always has a positive outlook on what repairs may be needed for my 5-series. He works on getting you the best price. I love the service he provides. may be needed for my 5-series. He works on getting you the best price. I love the service he provides. More
by Donald
Employees Worked With
Alex Flinn
September 03, 2025
Great experience overall, staff are professional and knowledgeable, helped us every step of the way knowledgeable, helped us every step of the way More
by malcolm
September 02, 2025
This a great dealership to do business with. From purchasing our first BMW and servicing with Alex in service. Happy customer and glad to be part of the Bill Jacobs Family. From purchasing our first BMW and servicing with Alex in service. Happy customer and glad to be part of the Bill Jacobs Family. More
by Barbara
Employees Worked With
Alex Flinn
August 31, 2025
I worked with Alex Flinn during my service visit last week. It was an overall great experience and would highly recommend him for your next service visit. week. It was an overall great experience and would highly recommend him for your next service visit. More
by James
Employees Worked With
Alex Flinn
August 30, 2025
Bill Jacobs BMW is the best BMW dealership around. Shaun Patterson and Jessica Presniakovas were a pleasure to work with getting our second brand new BMW. We bought an X7 before and now the X3. They a Shaun Patterson and Jessica Presniakovas were a pleasure to work with getting our second brand new BMW. We bought an X7 before and now the X3. They are very easygoing people to deal with, and an overall very smooth experience. More
by Tommy_O
