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Bill Jacobs BMW
Naperville, IL
3,288 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,288 reviews
March 07, 2025
Good experience and i will Strongly recommend them for doing business with. I will definitely go to them again doing business with. I will definitely go to them again More
by Yazhini6
Employees Worked With
March 06, 2025
The entire service department is A+. Especially Alex Flinn. I never have to wait for my car, and Alex always has a coupon for me. What great service. Thank you. Especially Alex Flinn. I never have to wait for my car, and Alex always has a coupon for me. What great service. Thank you. More
by Raj
Employees Worked With
Alex Flinn
March 05, 2025
Christian was great and pleasure to work with. I would recommend him to anyone. He truly was transparent, relatable, respectful, and overall amazing guy. I would recommend him to anyone. He truly was transparent, relatable, respectful, and overall amazing guy. More
by Raqib
March 04, 2025
Jessica was very helpful and made the process easy. We got a great overview of how the car works, all the bells and whistles. Good support for questions after the sale. We got a great overview of how the car works, all the bells and whistles. Good support for questions after the sale. More
by Drcmor
March 03, 2025
There is a high quality of customer service at Bill Jacobs. Alex Flinn spends time with his customers and always provides that top tier service. Jacobs. Alex Flinn spends time with his customers and always provides that top tier service. More
by Bradley
Employees Worked With
Alex Flinn
March 01, 2025
Very professional dealership, Mr Michael Fontana helped me to find the car we like and gave us a great price! me to find the car we like and gave us a great price! More
by Qiang
Employees Worked With
March 01, 2025
I recently worked with Kevin Kurpalo at Bill Jacob’s BMW, and I couldn't be happier with the experience! He went above and beyond to ensure I found the perfect car that met all my needs and stayed within my and I couldn't be happier with the experience! He went above and beyond to ensure I found the perfect car that met all my needs and stayed within my budget. His knowledge about the vehicles, attention to detail, and clear communication made the entire process smooth and stress-free. I truly appreciated the patience and professionalism throughout, and I never felt pressured. If you're looking for a trustworthy and personable salesperson, I highly recommend Kevin Kurpalo More
by Gil
Employees Worked With
Kevin Kurpalo
