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Bill Jacobs BMW
Naperville, IL
3,270 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,270 reviews
March 26, 2025
I am so glad that I bought my first BMW at Bill Jacobs. Kwaku Bentil and the rest of the staff are excellent. Kwaku is very helpful, patience and has an excellent customer ethics. I will definitely reco Kwaku Bentil and the rest of the staff are excellent. Kwaku is very helpful, patience and has an excellent customer ethics. I will definitely recommend Bill Jacobs especially Kwaku to my family and friends. More
by maricarsturges
March 25, 2025
Great experience with Russ Millard. Friendly, quick and fair price. Was in and out of the dealership in record time. Friendly, quick and fair price. Was in and out of the dealership in record time. More
by adamkopcio
Employees Worked With
March 25, 2025
High praises for Bill Jacobs service. Always, easy to check out at the cashier and Alex Flinn makes sure to have your car pulled up for you. This is the number one Dealership. Always, easy to check out at the cashier and Alex Flinn makes sure to have your car pulled up for you. This is the number one Dealership. More
by Sergio
Employees Worked With
Alex Flinn
March 25, 2025
Worked with David and had a great experience. The whole team was great to work with and very happy with the overall experience. The whole team was great to work with and very happy with the overall experience. More
by Joshua.luke35
Employees Worked With
March 24, 2025
My client advisor is Harry Gianos and I just purchased a BMW X7. I can't say enough about Harry. This is our 6th BWM with Harry. The process from beginning to end was smooth. It's always a pleasure work BMW X7. I can't say enough about Harry. This is our 6th BWM with Harry. The process from beginning to end was smooth. It's always a pleasure working with Harry and Rob. Thanks to Jay for helping me figure out the new system. More
by missy.demichael
March 24, 2025
Easy drop off and pickup for service. Alex Flinn makes it so easy, and I don’t have to waste anytime bringing my car for service. Highly recommend. Alex Flinn makes it so easy, and I don’t have to waste anytime bringing my car for service. Highly recommend. More
by Manny
Employees Worked With
Alex Flinn
March 24, 2025
As an out of state buyer, I was looking to take care of most of the car buying arrangements prior to arriving. Bill Earnest made the process very smooth and very enjoyable. Literally the best car buying most of the car buying arrangements prior to arriving. Bill Earnest made the process very smooth and very enjoyable. Literally the best car buying experience I have had - ever! More
by jmartinson0205
Employees Worked With
March 23, 2025
Kevin was an excellent client advisor. Very knowledgeable, patient, and not "pushy". He answered all our questions honestly and took the necessary time to show us the product. My wife and Very knowledgeable, patient, and not "pushy". He answered all our questions honestly and took the necessary time to show us the product. My wife and I would highly recommend him. More
by kjw1425los
March 21, 2025
After many visits here at BilL Jacobs BMW, I can honestly say there is no better dealership. Service is great. Kudos to Alex Flinn. My friends and family will be buying cars here. say there is no better dealership. Service is great. Kudos to Alex Flinn. My friends and family will be buying cars here. More
by Andrea
Employees Worked With
Alex Flinn
