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Bill Jacobs BMW
Naperville, IL
3,441 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,441 reviews
August 21, 2025
Alex Flinn and the Bill Jacobs employees are amazing. Sales department is helpful, technicians are very informative, and the cashiers are nice. It’s a great atmosphere. Sales department is helpful, technicians are very informative, and the cashiers are nice. It’s a great atmosphere. More
by Luis
Employees Worked With
Alex Flinn
August 20, 2025
Every time I bring my car in for service, Alex does an amazing job. Paperwork and keys are always ready at the cashier and my vehicle is washed. Very good service. amazing job. Paperwork and keys are always ready at the cashier and my vehicle is washed. Very good service. More
by Vince
Employees Worked With
Alex Flinn
August 19, 2025
Alex and the service staff are top notch. Alex constantly gives the customer a service experience they won’t forget. Keep up the great work. Alex constantly gives the customer a service experience they won’t forget. Keep up the great work. More
by Jorge
Employees Worked With
Alex Flinn
August 18, 2025
Christian and his team are very friendly professionals, our buying experience was enjoyable without any hitches. Highly recommend purchasing from them. our buying experience was enjoyable without any hitches. Highly recommend purchasing from them. More
by rwr_2003
Employees Worked With
August 18, 2025
Great service and great environment. Preston is the best to deal with. Be sure to ask for him! Preston is the best to deal with. Be sure to ask for him! More
by rdenker955
Employees Worked With
August 13, 2025
Bought a 2026 X7; custom build. Bill Jacobs team was extremely competitive, extremely responsive, and the sales experience could not have gone smoother. A big thank you to Jessica, Bill Jacobs team was extremely competitive, extremely responsive, and the sales experience could not have gone smoother. A big thank you to Jessica, Christian and Shaun. More
by mpickering2
August 12, 2025
Alex was friendly and informative. When I returned to pick up my vehicle, Alex made it possible to pick up my car and leave quickly. Great service When I returned to pick up my vehicle, Alex made it possible to pick up my car and leave quickly. Great service More
by Greg
Employees Worked With
Alex Flinn
