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Bill Jacobs BMW
Naperville, IL
2,665 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,665 reviews
Helpful March 29, 2024
Bill Earnest and his support team were amazing throughout the entire process of finding the exact SUV I’ve been looking for. He is a great asset to the organization and you will not be disappointed working w the entire process of finding the exact SUV I’ve been looking for. He is a great asset to the organization and you will not be disappointed working with him and his team from BMW Bill Jacobs of Naperville. More
by Matt
Employees Worked With
March 29, 2024
I’ve always had exceptional service at BillJacobs BMW. Brendon was knowledgeable (thanks to his years of technician experience) and helpful throughout the service process. I only service my BMWs at this d Brendon was knowledgeable (thanks to his years of technician experience) and helpful throughout the service process. I only service my BMWs at this dealership! More
by Brandon
March 29, 2024
Michael Fontana was excellent to work with. He was attentive but not pushy, knowledgeable, and completed the process in a timely manner. Highly recommend! He was attentive but not pushy, knowledgeable, and completed the process in a timely manner. Highly recommend! More
by Cnorm6
Employees Worked With
March 29, 2024
Alex was very helpful in accessing what was needed for repair. It allows my wife and I to budget and repair what is needed now. Alex spent time with us and we look forward to scheduling our next appointme repair. It allows my wife and I to budget and repair what is needed now. Alex spent time with us and we look forward to scheduling our next appointment with him. More
by Andy
Employees Worked With
Alex Flinn
March 28, 2024
Thank you to Mike Alwin and the service team at Bill Jacobs for the continued excellent service as always, Mike and the team always do a great job at servicing my vehicle. Jacobs for the continued excellent service as always, Mike and the team always do a great job at servicing my vehicle. More
by Michael Randazzo
Employees Worked With
Mike Alwin
March 28, 2024
Harry Gianos and his team including JJ Kliegl provided a great sales and on-boarding experience for my new x7. I came in on a Saturday, asked for some prices on a few different cars, and we agreed to what I great sales and on-boarding experience for my new x7. I came in on a Saturday, asked for some prices on a few different cars, and we agreed to what I thought was a fair price. I was in and out with a new car financed and insured that day. Harry, JJ, and Aldijana stayed after close to complete the transaction. Harry and JJ offered to have me return for an Encore tutorial for how to use all the new technology in the car. I look forward to working with Bill Jacobs BMW to service my new car and on future car purchases. More
by steven.englehardt
March 28, 2024
Mike Alwin was great to work with, his attention to detail and keeping me informed on my vehicles status was great, this is the reason I will always service will Bill Jacobs BMW . detail and keeping me informed on my vehicles status was great, this is the reason I will always service will Bill Jacobs BMW . More
by Michael Randazzo
Employees Worked With
Mike Alwin
March 28, 2024
Outstanding service provided by Mike Alwin and the service team at Bill Jacobs, been servicing there for years and I am always satisfied with the exceptional service. service team at Bill Jacobs, been servicing there for years and I am always satisfied with the exceptional service. More
by Bingogeri777
Employees Worked With
Mike Alwin
