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Bill Jacobs BMW

Naperville, IL

5.0
3,317 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,317 reviews

May 15, 2023

I recently had the pleasure of purchasing a car, and I must say it was an incredibly positive and memorable experience. From start to finish, the entire process was smooth, and I was impressed by the exce More

by Ralph Loszak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Bill Jacobs BMW responded

Hi Ralph Loszak, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 14, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs. Much appreciated the great service and the loaner. More

by Mohk87
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2023

Jacob Murrar is an outstanding service advisor. Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of all my maintenanc More

by Mohammadbj94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Oct 03, 2023 -

Bill Jacobs BMW responded

Mohammadbj94, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! We hope to be of service to you again in the future. Best wishes, BMW Service Center

May 14, 2023

My advisor Jacob Murrar got me in and out for my maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Thank you for taking care of maintenance last minut More

by Faqrabawi44
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2023

Jacob Murrar was an exceptional service advisor and Jackie at checkout made our visit flawless! Keep up the good work guys! More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Oct 03, 2023 -

Bill Jacobs BMW responded

If you have any further questions, please give us a call. We're always happy to help!

May 14, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without a hesitation. I hope you’re always my advisor. Thank you so much. My car More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Oct 03, 2023 -

Bill Jacobs BMW responded

Bilalk1992, we are glad we could help! We hope to see you soon!

May 14, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love my new summer wheels and tires. L More

by Ojarrar10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Oct 03, 2023 -

Bill Jacobs BMW responded

Ojarrar10, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

May 14, 2023

Thank you to Mike Alwin for the incredible service and the attention to detail , each visit is a pleasure and always seamless, great service team. More

by Michael Randazzo
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2023

I have been associated with this dealership since I purchased my BMW X5. The experience always been fantastic! It’s beautifully organized and staffs are awesome and helpful! More

by sandip.sau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Jun 17, 2023 -

Bill Jacobs BMW responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2023

My first visit to bill jacobs of Naperville. I’m happy with the quality of the service and work the pricing is fair and the the mechanic that serviced my vehicle was knowledgeable and forthrig More

by Webster.derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chervinko
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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