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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,278 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,278 reviews

April 15, 2023

Excellent service department: excellent communication and professionalism. Donnie was very easy to work and got me out in a timely manner More

by ArtBod
Recommend Dealer
Yes
Employees Worked With
Donnie
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Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Artbod, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2023

I purchased 2 X5 yesterday from Bill Jacobs BMW. Very good costumer service. Thanks for my adviser Russ Millard! He’s professional! More

by uliandrus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
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Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Uliandrus, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2023

Brandon was very helpful and got me in and out very quickly. Very professional service More

by BMWX5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon in service
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Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2023

Purchased my 2022 X5 from 700 miles away. Client Advisor Shaun Patterson made it a pleasure. More

by CLK Group
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Clk Group, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 11, 2023

I purchased this vehicle from out of state. My salesman Mark Graffagna could have not made this experience any easier. This was my daughter's first car and they really do roll out the red carpe More

by Robert Marconti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2023

Excellent service from Shaun, he has knowledge and expertise on bmw brand and answer all my questions. Very satisfied! More

by Rehan Zaki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Rehan, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2023

Easy and straight forward experience. This was my second purchase with Bill Jacobs BMW. Thanks Russ! More

by anth8320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Report | Print
April 08, 2023

My wife bought a used 2017 Chrysler Pacifica from Bill Jacobs BMW. I can with confidence say that this was the best buying experience I have had. She felt convertible and welcomed by all especially client More

by CortelliniN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Schneider.
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April 07, 2023

Everything about this dealership is top-end. ...the showroom, waiting areas, service. Bill Earnest is a veteran salesman and great at follow up and follow through. Nic Cortellini is their Lead G More

by keith.puritz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Nic Cortellini
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Apr 09, 2023 -

Bill Jacobs BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

Really enjoyed the process. Efficient and low pressure. All individuals I interacted with were terrific More

by Tjwatson11661
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Reynoso, Daniel Dolce, Jonathan Mathew
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Apr 08, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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