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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,317 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,317 reviews

May 01, 2023

Shaun Patterson was a pleasure to deal with. I purchased the vehicle from out of state and the process was very smooth. Shaun and his team were transparent and honest with the paperwork. The num More

by Sonny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
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Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Sonny, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2023

Professional and down to earth! Enjoyable experience overall. Great customer service and would highly recommend BMW More

by mntxncmews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Husain Sheikhani
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Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2023

Always exceptional service. Mike Alwin is a pleasure to work with. 5 stars to Mike A. And the entire team! More

by Agnes W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
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Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Agnes, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2023

Giovanna at Bill Jacobs BMW was great! Super friendly and made the process fairly seamless, thank you! Special shout out to Mike Collins at service who also made sure to check in on us an More

by meghan.c.dalton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanna
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Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2023

Alex Flinn has done a phenomenal service. I highly recommended. It exceeded my expectation, very kind and his team. More

by Acrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Acrid, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

April 30, 2023

I love my BMW and when I bring it in for service I know I can always count on John Stout in service to take care of all of my family service needs and everything is always handled very professionally. More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stout
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Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Jnl21, thank you so much for your positive comments about Bill Jacobs BMW! We can't wait to see you again, have a great day.

April 28, 2023

Thank you Mike A for taking excellent care of my vehicle. Your expertise is always appreciated More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
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Oct 03, 2023 -

Bill Jacobs BMW responded

Hi Malarskiandrew! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

April 28, 2023

New car purchase was a flawless process. Maggie was a great sales rep and worked to find the best set of alternatives to fit my needs. More

by EK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Bernard, Nic Cortellini, Rob Trax
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Oct 03, 2023 -

Bill Jacobs BMW responded

Hi Ek! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, BMW Service Center

April 28, 2023

Mo was great! Took care of my 8 series flawlessly. Will definitely be back to see him. More

by techmendiola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ali
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Oct 03, 2023 -

Bill Jacobs BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

April 27, 2023

Mo represents the dealership well and is the star pupil at Bill Jacibs BMW. I recommend Mo for all your service needs. More

by rajeshkoyyadanit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No Ali
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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