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Bill Jacobs BMW

Naperville, IL

5.0
3,277 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,277 reviews

March 29, 2023

Had a great experience at Bill Jacobs. My client advisor, Russ Millard, was to the point, knowledgable, and took the time to work with me through the limited back and forth of price negoti More

by dpaun
Recommend Dealer
Yes
Employees Worked With
Russ Millard, Christian, Rob Trax
Mar 31, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

March 29, 2023

Easy car buying experience with Jose Vargas at Bill Jacobs - calm, level-headed, and easy going conversation without pushing anything. Service department initially drew me to this location (even thoug More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas, Mark Kanter, Anna Borzecki
Mar 31, 2023 -

Bill Jacobs BMW responded

Hi Kevin, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 27, 2023

Mike and Khalil were such a delight to work with and made everything so easy. Christian was so helpful in teaching me everything about my new car. Truly the best car experience I’ve ever had - 10/10! More

by Katie Feld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Khalil, Christian
Mar 29, 2023 -

Bill Jacobs BMW responded

Hi Katie, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 27, 2023

Khalil was fantastic in helping me from the start of showing the deals with the car, the options available and everything that a customer actually needs while planning to buy a car. I ordered my car in More

by Tarun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil
Mar 29, 2023 -

Bill Jacobs BMW responded

Hi Tarun, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 26, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without a hesitation. I hope you’re always my advisor. Thank you so much. More

by Bilalk1992
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2023

Brought my BMW in for service, Mike Alwin helped with all my needs and was very honest about the work that was most important! More

by Tyler Rau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Tyler, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

March 26, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs. Much appreciated. See you soon for my summer set in a few we More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2023

Thank you to Mike Alwin for the great service provided each visit and the attention to detail. More

by Rita V
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Rita, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2023

Great experience at Bill Jacobs BMW. My service advisor Steven Erazo made the experience even better. More

by Jonathan
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Jonathan, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2023

Shaun Patterson and the team at Bill Jacobs did a great job. Very pleased with how I was treated. More

by mwillden
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

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