Bill Jacobs BMW

We were welcomed and taken care very well. We worked with Client Advisor- Preston who did a great job in helping us with right selection vehicle. Thanks We worked with Client Advisor- Preston who did a great job in helping us with right selection vehicle. Thanks More

Our family needed a 3rd vehicle, with our son now driving. We explored plenty of options beyond the vehicle, but what solidified our decision was the team, process, and customer experience at Bill J driving. We explored plenty of options beyond the vehicle, but what solidified our decision was the team, process, and customer experience at Bill Jacobs BMW in Naperville, IL. The Russ Millard, Mark Canter, Aldijana Hodzic team, and various product specialists were customer-first focused, transparent, and patient as we worked through our decision. Clearly, it is a well-run dealership with excellent staff as the foundation! Thank You More

Very professional very courteous answered all my questions with full confidence and knowledge it was a pleasant experience questions with full confidence and knowledge it was a pleasant experience More

Thank you to Gigi and team for the excellent service. Highly recommend her if you’re looking to buy a BMW Highly recommend her if you’re looking to buy a BMW More

I could not ask for a better and effective experience. Many thank to David and the rest of the team for their help Many thank to David and the rest of the team for their help More

Great folks to work with and made the process easy and transparent. Russ and Husain are great to work with! transparent. Russ and Husain are great to work with! More

Bought a used mercedes benz on august 8th from Shaun sales men. The car has been driven twice, less than 100 miles .Check engine light turns on. Now we are told there is nothing we can do,but when we b sales men. The car has been driven twice, less than 100 miles .Check engine light turns on. Now we are told there is nothing we can do,but when we bought the car thats not what we were told. We were told less than 550 miles we can bring it back . Buyer beware .i wouldn't purchase a car from them very rude people .They didn't even clean the car. It has dog hair all over. All the other cars were sent to outside detailer to be washed ,but ours was vacuumed and that was it . Buyer beware if purchasing used car. Stay away from these people not professional. I would recommend going somewhere else. Even paperwork was rushed wrong names on paper work .Asked to correct told didn't matter. Once we were signing paperwork gave us a newby didn't know anything. Expect better from BMW. More

Mo was sharp and attentive. Always takes care of business. I recommend seeing him for all your service needs. Always takes care of business. I recommend seeing him for all your service needs. More

Bill and Russ helped me with the new lease and both of them were simply "AWESOME". I would strongly recommend these two gentlemen. them were simply "AWESOME". I would strongly recommend these two gentlemen. More

Outstanding service done today. Came in last minute on a Saturday without an appointment with a flat tire and Jacob Murrar took care of it for me. Saved the day. Came in last minute on a Saturday without an appointment with a flat tire and Jacob Murrar took care of it for me. Saved the day. More