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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,276 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,276 reviews

March 01, 2023

Steven Erazo was a great service advisor he made my experience very seamless. Great dealership. More

by mary
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Mary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2023

Just wanted to say what an outstanding job done by my advisor Jacob Murrar. Great service. More

by Krystalsta
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 01, 2023

I had a pleasant experience from start to finish. Donnie made my service experience exceptional. More

by Charles.B
Recommend Dealer
Yes
Employees Worked With
Donnie
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Charles, thank you for taking the time to let us know how we did. We hope you have a great day!

March 01, 2023

Very clean and everyone is so nice and polite. I had the pleasure of working with Steven Erazo and he was amazing More

by lauren
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Lauren, thank you for taking the time to let us know how we did. We hope you have a great day!

March 01, 2023

Excellent customer service and friendly staff! ! The dealership is extra clean and the sales/finance staff are always a pleasure to work with throughout the entire process. More

by Chris R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Chris, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 01, 2023

Thank you to Steven Erazo for making my car getting serviced so great ! I know I can count on him to help me out. More

by rodney
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Rodney, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2023

Outstanding like always, thank you so much Jacob while servicing my car. Much appreciated, thank you again. More

by Jaynguyen21
Recommend Dealer
Yes
Employees Worked With
Jacob murrar
Report | Print
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about Bill Jacobs BMW! We hope to see you soon!

March 01, 2023

Just wanted to thank John Stout and the whole service team for taking care of me and my family More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stout
Report | Print
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2023

Nick Huerter did a great job with getting my car serviced. Thank you so much, Nick! More

by nickgershon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience!

February 28, 2023

Thank you Mike A for taking care of my car and getting it in and out. Always a great experience dealing with Mike A. More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Hi Malarskiandrew! We're so happy we were able to help you out! Until the next time we meet, take care!

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