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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,276 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,276 reviews

February 28, 2023

I know I will always have a good experience coming to Bill Jacobs. Steven Erazo was very helpful and made my experience amazing. More

by gregory
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2023

Favorite dealership. The people are honest, knowledgeable and patient. Russ my client service advisor is the best. Highly recommend. More

by Jacquetta Ullah
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Russ,Millard,Kelly Donknu, Amir Hashemi,Mo Ali, Nic Cortellini and Christian Johnson
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Jacquetta, we are so happy to read such a great review about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2023

Steven Erazo is always amazing ! Very efficient and very professional. I know I can count on him to get my car serviced. More

by elizabeth
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Elizabeth, we are glad we could help! Thank you again for leaving us this response!

February 28, 2023

Great experience coming to Bill Jacobs BMW. My service advisor Steven Erazo was very accommodating and helpful. More

by robert
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We can't wait to see you again, have a great day.

February 28, 2023

Had a smooth transaction at this dealership with David Reynoso. He was very attentive, not pressuring me into anything I did not want or need during the transaction and he was very professional. Highly re More

by Sandman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Reynoso
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2023

Steven Erazo did an amazing job. He kept me updated on my car getting serviced, so I knew what was going on the entire time. More

by angie
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

February 28, 2023

Steven is amazing! So polite and was able to get my car serviced quickly. Great experience coming to Bill Jacobs BMW. More

by gill
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Gill! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 27, 2023

This dealership deserves 5 stars. Went above and beyond especially with the video from a foreman describing the mechanics of my car! More

by Donald S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Donald S.! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

February 27, 2023

Nick Huerter is the best in Service. I brought my 3 series in for an oil change and had a great experience More

by Tranhein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Tranhein! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

February 27, 2023

Nick Huerter did a great job. Was quick and efficient with the information provided. i will be back More

by Joselito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Joselito, we are so happy to read such a great review about Bill Jacobs BMW! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

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