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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,276 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,276 reviews

February 27, 2023

Donnie was very professional. The process was quite smooth and everyone involved were courteous and helpful. Thanks again!!! More

by Robert
Recommend Dealer
Yes
Employees Worked With
Donnie
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Mar 02, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

February 27, 2023

We loved the ease and professionalism of our new car sales experience working with Gigi and Harry and Preston More

by therealschmitty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gigi, Harry, Preston
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Mar 02, 2023 -

Bill Jacobs BMW responded

Therealschmitty, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We can't wait to see you again, have a great day.

February 27, 2023

This was a truly wonderful experience. Donnie was fantastic. Every step of the process was explained clearly and pleasantly. More

by Chris.L
Recommend Dealer
Yes
Employees Worked With
Donnie.K
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Chris.l, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2023

Donnie was amazing. I had a phone syncing issue. He solved the problem and told me about additional features on my car I never knew about. More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Barbara, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out to us if there's anything more we can do!

February 27, 2023

Nick Huerter did a great job. I had a great recent service visit and will be coming back More

by Charanjitbedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Charanjitbedi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2023

The overall experience was awesome. Came in andthe worked with Donnie in service for my first oil change. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We can't wait to see you again, have a great day.

February 27, 2023

This place is Awesome. I had the pleasure of working with Nick Huerter in service and had a great visit More

by Garnettholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

February 27, 2023

Jacob Murrar in service is the best! I needed to get my tires replaced and he had a loaner vehicle waiting for me when I arrived. I won't go to any other dealer for service as a result o More

by davidmister
Recommend Dealer
Yes
Employees Worked With
JACOB MURRAR
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2023

I can’t recommend this place enough. Very thorough and courteous people working here. Love it More

by Villasaad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Hi Villasaad! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

February 27, 2023

The recent service visit I had at Bill jacobs bmw was great. Definitely recommend this dealer to all More

by Parsonsbill554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

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