Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,441 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership
View Awards

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,441 reviews

July 23, 2025

Alex is extremely helpful when I have questions about my BMW. I can count on him to give me the correct information I need. More

by Masse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
July 21, 2025

We had an extended and wonderful experience with Stefan Malm here, this is what car buying should be like. Thanks BJ BMW and Stefan! More

by DB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefan Malm
Report | Print
July 21, 2025

The entire staff, especially Stefan Malm ( our salesperson) was insightful, respectful and knowledgeable. He treated my wife and i with professionalism and provided the best buying experience i h More

by vshah1231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefan Malm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : gigi demivorski
Report | Print
July 21, 2025

Alex creates a positive service experience. He always is optimistic about a diagnosis, and helps out with cost of the repair. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
July 18, 2025

Russ worked with me quick, and to the point. Made a good deal and will definitely do business with him and Bill Jacobs BMW again. More

by Mikemaac10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 16, 2025

Have worked with Alex over the last 3 years. I can trust his recommendations and honesty with repairs. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
July 15, 2025

Dealership personnel is above and beyond. Especially Alex Flinn in service. He provides a premium level of service and knowledge More

by Shazad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
July 14, 2025

The sales process and service department was very good. Alex Flinn our service writer was great to work with. More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
July 11, 2025

Jeff H is always honest and very professional. I trust his judgment and advice. He’s extremely knowledgeable and very helpful. More

by dschoffstobeamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
Report | Print
July 10, 2025

I had a great experience with sales and service. My vehicle was done on time and did not have to wait long. Alex Flinn was excellent. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
1
...
14
15
16
...
345