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Bill Jacobs BMW

Naperville, IL

5.0
3,289 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,289 reviews

February 13, 2025

The ease of making appointments, convenience to drop off and get a loaner car. Alex is exceptional at time management and knows his clients. More

by Zach
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 13, 2025

It was my first time buying from a traditional dealership coming from Tesla and I had an overall positive experience. Russ was extremely helpful and went the extra mile for me multiple times. It was much app More

by skrema78
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Great dealership. Best selection, professional sales and service teams. Shout out to Mark G (sales) and Jeff H (service). More

by buckleyj27w160
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Graffagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Helsebus in Service
February 11, 2025

Very good customer service and overall, a pleasant buying experience. There were no games and tricks and I didn't feel pressured beyond a healthy negotiation of couple of the aspects of the deal. Russ Mill More

by Marcin C
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Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Alex was a huge help when I had my car in for service. I’d recommend him if you are looking for a service advisor who cares and is trustworthy. More

by Renata
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 10, 2025

My experience with Bill Jacobs BMW was exceptional. I live a few hours away so getting everything done over email/phone was important and they didn't play any games and there was no funny business. Whe More

by Eric & Steph
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Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fontana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston
February 10, 2025

I had an amazing experience buying and servicing my BMW. Alex Flinn over in service has been a major part in me buying another BMW. More

by Mirabella
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 10, 2025

Outstanding service all the part of all members of this dealership. I had a tremendous experience and feel fortunate I chose them as a dealer. Kudos to Joshua S, my adviser and Jared, the Genius who walk More

by Lowa
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Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
February 10, 2025

I had the pleasure of working with Bill Earnst at Bill Jacobs MotorSport, and I couldn't be more impressed with his expertise and dedication. Bill took the time to understand my needs and worked closely w More

by Billb3371
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Recommend Dealer
Yes
Employees Worked With
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Our buying experience at Bill Jacobs BMW was one of the best transactions we have ever had! We are new to BMW and we will be back! Our associate Jessica P was very attentive to ALL of my questions and alwa More

by Kelli W.
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Presniakovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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