
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Very helpful service today without and appointment. Jacob Murrar was very helpful and took care of my car needs. He got me back on the road within the hour. Jacob Murrar was very helpful and took care of my car needs. He got me back on the road within the hour. More
I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs. Much appreciated. come in for service with a smile. Very knowledgeable about how to take care of my needs. Much appreciated. More
We recently had the pleasure of working with Bill Earnest at Bill Jacobs BMW. From the moment we walked into the dealership, we were greeted with a warm smile and friendly demeanor by Bill. He took the time at Bill Jacobs BMW. From the moment we walked into the dealership, we were greeted with a warm smile and friendly demeanor by Bill. He took the time to understand our needs and preferences, and provided valuable insights and recommendations on the car. Throughout the purchasing process, Bill was incredibly professional and knowledgeable. He was patient and answered all of our questions, making sure we were fully informed and confident in our decision. He gave us no pressure when we expressed that we were going to take some time to make the decision. When we finally decided to make the purchase, he went above and beyond to ensure that the purchasing experience was seamless and stress-free. But it wasn't just his expertise in sales that made the experience memorable; it was his genuine and kind personality that really made a difference. By the end of the process, we felt like we had not only purchased a fantastic vehicle, but we had also made a great friend. We highly recommend Bill Earnest to anyone looking for a new BMW. His commitment to providing excellent customer service, combined with his passion for the brand, makes him the perfect choice for anyone looking for an stress-free and enjoyable car buying experience. Thank you, Bill, for making this a truly memorable experience! Christian Johnson is an exceptional BMW Tech Genius. We had the pleasure of learning our newly purchased 2023 BMW X3 M40 from him, and we must say, his knowledge and passion for BMWs is unparalleled. He explained the various systems and components in a way that was easy to comprehend and retain. Christian has helped us setting up our personal settings on our cell phones and on the car. His enthusiasm for the technologies equipped on the BMW was contagious, and it was evident that he truly loves what he does. What sets Christian apart is his wealth of experience and expertise. He was able to answer any questions we had with ease and provide examples to illustrate his points. Overall, we greatly appreciate Christian’s assistants. It was informative, enjoyable, and provide a valuable learning experience for anyone interested in BMWs. Thank you, Christian, for your time and effort in making this mini course a success! More
The dealership provided professional service, and provided first rate service. We appreciate the knowledge and honesty. Thank you Bill Earnest, Mike Alder and Christian Johnson. provided first rate service. We appreciate the knowledge and honesty. Thank you Bill Earnest, Mike Alder and Christian Johnson. More
Met with Mo in service. Needless to say I was pleasantly surprised by expertise, efficiency and level of customer service that he performed at! Very impressed on my first Needless to say I was pleasantly surprised by expertise, efficiency and level of customer service that he performed at! Very impressed on my first visit to this dealership. Will now be taking all 3 of our BMWs to Bill Jacobs BMW. It’s great to find someone that is genuine and upfront. Thanks for the outstanding customer service Mo! More
My wife and I just bought our 2nd car from Bill Jacobs BMW! Russ Millard and Rob Trax are great to work with! 1st class experience. We will definitely be back for another vehicle. Oh yeah the car is aweso BMW! Russ Millard and Rob Trax are great to work with! 1st class experience. We will definitely be back for another vehicle. Oh yeah the car is awesome too! More
Mo Ali was awesome to work with. His Customer Service was great. He took the time to answer all of my questions in detail and made me feel comfortable going ahead with the service ne His Customer Service was great. He took the time to answer all of my questions in detail and made me feel comfortable going ahead with the service needed. I will definitely go back if need be. Thank you Mo! More