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Bill Jacobs BMW

Naperville, IL

5.0
3,276 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,276 reviews

February 12, 2023

Very helpful service today without and appointment. Jacob Murrar was very helpful and took care of my car needs. He got me back on the road within the hour. More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Gazi3001! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

February 12, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs. Much appreciated. More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Jacob Murrrar
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2023

We recently had the pleasure of working with Bill Earnest at Bill Jacobs BMW. From the moment we walked into the dealership, we were greeted with a warm smile and friendly demeanor by Bill. He took the time More

by Linda and Farhad Ansari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest and Christian Johnson
Mar 02, 2023 -

Bill Jacobs BMW responded

Linda And Farhad Ansari, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2023

The dealership provided professional service, and provided first rate service. We appreciate the knowledge and honesty. Thank you Bill Earnest, Mike Alder and Christian Johnson. More

by farnj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Mike Alder, Christian Johnson
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Farnj, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2023

I had great experience purchasing my BMW X5, Mr. Shaun Patterson was knowledgeable and extremely helpful. More

by wuliuqi8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Wuliuqi8, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 02, 2023

Mo my advisor took great care of me during service ! Highly recommend him as your next advisor! More

by archye12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Mar 02, 2023 -

Bill Jacobs BMW responded

Archye12, we are so happy to read such a great review about Bill Jacobs BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 02, 2023

Met with Mo in service. Needless to say I was pleasantly surprised by expertise, efficiency and level of customer service that he performed at! Very impressed on my first More

by mcyms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Mar 02, 2023 -

Bill Jacobs BMW responded

Mcyms, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2023

I had a great experience purchasing my BMW. Giovonna was knowledgeable and a pleasure to work with. I recommend this dealership highly. More

by Rodney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovonna Montalvo
Mar 02, 2023 -

Bill Jacobs BMW responded

Rodney, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

February 02, 2023

My wife and I just bought our 2nd car from Bill Jacobs BMW! Russ Millard and Rob Trax are great to work with! 1st class experience. We will definitely be back for another vehicle. Oh yeah the car is aweso More

by JJODISON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard, Rob Trax, Christian
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Jjodison! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!

February 02, 2023

Mo Ali was awesome to work with. His Customer Service was great. He took the time to answer all of my questions in detail and made me feel comfortable going ahead with the service ne More

by yazzy.23
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Mar 02, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

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