Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,276 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership
View Awards

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,276 reviews

February 02, 2023

I had my x7 serviced at Bill Jacob's bmw , my service provider was Mo , needless to say I was a little nervous but Mo made me feel very comfortable with this whole experience. Thank you Mo and I apprecia More

by chato099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Chato099! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2023

Mo is the best! He always takes care of me and my wife’s BMW X5. I recommend him for all your service needs! More

by Gilbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Gilbert, we are glad we could help! We can't wait to see you again, have a great day.

February 01, 2023

David Reynoso was excellent in helping navigate through the buying process. Very personable and knowledgeable! More

by Heather.windmon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Reynoso
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2023

Steven Erazo was great and walked me through everything my car needed to get done. More

by evgeniya
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Evgeniya, thank you for your kind review; we are happy to pass along your comments to Steven here at Bill Jacobs BMW! Thank you so much again for your feedback! We hope you have a great day!

February 01, 2023

My service rep Donnie did an amazing job. Performed my first oil change service and got my phone synced to the vehicle. More

by Samantha
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Samantha, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

February 01, 2023

This buying experience was, by far, the best buying experience I’ve experienced. No pressure, and super knowledgeable. Harry was so amazing to work with! More

by mweatherford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry and Preston
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2023

Donnie was very good and helped make my service easy. I will be scheduling my service with him from here on out!! More

by Brad.S
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Brad.s, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 31, 2023

Very thorough & helpful! Joshua Schneider was very detail oriented. Answered all the questions we had. Great experience! More

by rotnicki7962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Rotnicki7962! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

January 31, 2023

We were able to walk into the dealership with a limited budget and Donnie in service was able to work with us on what was recommend. Thank you!!! More

by John
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi John, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

January 31, 2023

Nick Huerter And John Stout did an outstanding job here in service. Stand up Gentleman. More

by Aripulkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter John Stout
Report | Print
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

1
...
151
152
153
...
328