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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,276 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,276 reviews

January 31, 2023

Excellent service every time I go there. Always feel very confident with their knowledge of my car More

by Rita V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
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Mar 02, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Rita, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

January 31, 2023

I will always come back here as I receive excellent service every time from Mike A. More

by Morgan Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Hi Morgan Taylor, thank you so much for your positive comments about Bill Jacobs BMW! We can't wait to see you again, have a great day.

January 31, 2023

I had a great experience in the service department. Donnie was friendly and professional he answered all my questions. I will be returning. More

by Jon
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Jon, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

January 31, 2023

Thank you Mike A for the quick and accurate service appointment. Alway an efficient job done. More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Malarskiandrew, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2023

Thanks to Steven Erazo for the exceptional service. Very polite and informative. Recommend Bill Jacobs BMW. More

by melissa
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Hi Melissa! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2023

Nick Huerter did a great job when i came in for service! Very very efficient More

by Gerrypop362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

January 31, 2023

Nick Huerter was standup. He kept me updated and was very thorough when inspecting my vehicle. More

by Jackalten4949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

January 31, 2023

Bought my first BMW from Bill Jacobs Naperville and I have to admit it was a great experience. All my questions were answered promptly and Giovonna Montalvo was always available to help in everything I n More

by MDuran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovonna Montalvo
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Mduran, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 31, 2023

Nick Huerter did Great when I came in for service. Highly recommend going to this dealer More

by Widgeradam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

January 31, 2023

I had excellent service. Donnie was very nice and informative. He let me know they were working on my car. and came back out to let me know they were almost done. when leavin More

by Steve
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Steve, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

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