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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,275 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,275 reviews

January 31, 2023

Mike Alwin is the best along with all the service staff, from the moment I arrive until I pick up my car , I am informed on everything that is going on with my car, thank you Mike and the entire staff. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Bingogeri777! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

January 31, 2023

This dealership goes above and beyond to help their customers. I worked with Nick H. in the service department and couldn’t be more impressed. The dealership made repairs fast, provided no hassle loane More

by Tom K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick H.
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Tom, thank you for taking the time to let us know how we did. We hope you have a great day!

January 30, 2023

I had a wonderful experience purchasing my BMW 330e from Bill Jacobs. The process was stress free and pleasant. I was in and out in less than 3 hours. Harry Gianos was very thorough and knowledgeable. I hig More

by Sumit Saini
Service Time
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Sumit Saini, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 30, 2023

I am very happy with my experience and service. Donnie was very helpful and explained everything to me that was going on with my vehicle. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 01, 2023 -

Bill Jacobs BMW responded

Linda, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 30, 2023

Nick Huerter was fantastic. He got me in and out without a hassle. Highly recommend More

by Sharonjenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 01, 2023 -

Bill Jacobs BMW responded

Hi Sharonjenkins, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 30, 2023

Thank you to Mike Alwin and the staff at Bill Jacobs BMW for the commitment to excellence, they go above and beyond when servicing my car, Mike has been my advisor for years and there is no one better. More

by Mike C
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Mike C, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

Great experience at Bill Jacobs this past week. Purchased a BMW-X5 with executive package, and my wife and I love it! Mike, sales manager, Harry, client advisor and Christian made the whole car b More

by raycornell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Harry and Christian
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Raycornell, thank you so much for your positive comments about Bill Jacobs BMW! We can't wait to see you again, have a great day.

January 30, 2023

John stout and the whole service team are Awesome and you can always count on them for top notch service More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John stout and Dan
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Feb 28, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

January 30, 2023

Nick Huerter was very professional. He was able to get me in without an appointment. More

by Patrickschroeder67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 01, 2023 -

Bill Jacobs BMW responded

Patrickschroeder67, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

Donnie was very professional and helped make my service experience easy and quick. I highly recommend him and Bill Jacobs. More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 01, 2023 -

Bill Jacobs BMW responded

Debbie, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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