
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent dealership, and while it can get expensive, the services offered is beyond reproach. Donnie was courteous and exceeded my expectations. Please keep up the good work and the level of service. services offered is beyond reproach. Donnie was courteous and exceeded my expectations. Please keep up the good work and the level of service. More
The sales department were extremely helpful in showing me several options, and finding the perfect vehicle. The team ensured that the sales process was seamless. They ensured that all questions were answer several options, and finding the perfect vehicle. The team ensured that the sales process was seamless. They ensured that all questions were answered and that we left the dealership knowing all of our vehicles capabilities. Very positive experience. More
I recently purchased a car from Bill Jacobs BMW and had an excellent experience with the sales representative, Josh. He was extremely knowledgeable about the product and kept me informed throughout the ent an excellent experience with the sales representative, Josh. He was extremely knowledgeable about the product and kept me informed throughout the entire build and delivery process, even in the current business climate and supply chain challenges. I was particularly impressed with Josh's professionalism and dedication to ensuring my satisfaction. I would highly recommend this dealership and, in particular, Josh for anyone looking to purchase a new car. I look forward to doing business with him in the future. More
Last week I purchased a BMW X3 from Bill Jacobs BMW. This is the sixth BMW I have purchased from Bill Jacobs in the last 24 years. Bill Earnest has been my sales advisor for all six vehicles. Bill makes This is the sixth BMW I have purchased from Bill Jacobs in the last 24 years. Bill Earnest has been my sales advisor for all six vehicles. Bill makes buying a car a great experience. He has a great knowledge of all the latest features and spends time with me setting up my new vehicles. More
My family and I drove thirty miles to purchase a vehicle. No one cared to greet us or help. I asked at the front counter for help and got the displeasure of meeting Sales Manager, Terry Mancuso. I informed T No one cared to greet us or help. I asked at the front counter for help and got the displeasure of meeting Sales Manager, Terry Mancuso. I informed Terry I would like to purchase and asked if he wanted to sell a car. He said he isn’t available and I asked if anyone else was. He said he is a Sales Manager. Then asked me if I have an appointment as there are only seventeen advisors and fifty-four appointments so our wait was going to be one to two hours long. I commented I’ll find another dealership to purchase and he said he could then help. I passed on his rudeness. After I left, I visited Bill Jacob’s website to find no where to make an appointment with an advisor as he instructed me that I had to do. I’ll gladly purchase somewhere else. Such a waste of time for my family to drive thirty miles. More