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Bill Jacobs BMW

Naperville, IL

5.0
3,275 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,275 reviews

January 30, 2023

This place rocks. The staff here is great and friendly. Nick Huerter really knows his stuff. More

by Shayjillian5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Mar 01, 2023 -

Bill Jacobs BMW responded

Shayjillian5, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

I had my first visit to this dealership and was very pleased. Nick Huerter was very efficient. More

by Kevsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Mar 01, 2023 -

Bill Jacobs BMW responded

Kevsmith, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

Excellent dealership, and while it can get expensive, the services offered is beyond reproach. Donnie was courteous and exceeded my expectations. Please keep up the good work and the level of service. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Donnie
Mar 01, 2023 -

Bill Jacobs BMW responded

Steve, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2023

The best service I've ever received to date, I've never bought a car as fast as this one,GIGI, is a excellent seller More

by cassiot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gigi Demirovski
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Cassiot, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2023

The sales department were extremely helpful in showing me several options, and finding the perfect vehicle. The team ensured that the sales process was seamless. They ensured that all questions were answer More

by rjkus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Reynosa and Rob Trax
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2023

I recently purchased a car from Bill Jacobs BMW and had an excellent experience with the sales representative, Josh. He was extremely knowledgeable about the product and kept me informed throughout the ent More

by Char
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Char, thank you so much for your positive comments about Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

January 24, 2023

Visiting Bill Jacobs BMW is a great experience everytime I bring my vehicle in for service. Donnie was are Pro and he rocks. More

by Shay
Recommend Dealer
Yes
Employees Worked With
Donnie
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Shay, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2023

Last week I purchased a BMW X3 from Bill Jacobs BMW. This is the sixth BMW I have purchased from Bill Jacobs in the last 24 years. Bill Earnest has been my sales advisor for all six vehicles. Bill makes More

by hpo1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2023

My family and I drove thirty miles to purchase a vehicle. No one cared to greet us or help. I asked at the front counter for help and got the displeasure of meeting Sales Manager, Terry Mancuso. I informed T More

by heifer03.loutish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry Mancuso
Feb 28, 2023 -

Bill Jacobs BMW responded

Heifer03.loutish, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (630) 357-1200, so we can work towards a resolution. We look forward to hearing from you.

January 21, 2023

Steven Erazo was amazing to work with. Highly recommend this dealership and advisor. Great experience. More

by mohammad
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Mar 02, 2023 -

Bill Jacobs BMW responded

Hello Mohammad, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

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