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Bill Jacobs BMW
Naperville, IL
3,275 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,275 reviews
January 08, 2023
My advisor Jacob Murrar got me in and out for my maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Love my new winter tires. maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Love my new winter tires. More
by Faqrabawi44
Employees Worked With
Jacob Murrar
January 08, 2023
Jacob Murrar is awesome. I always hope to have you as my advisor. Best service and so professional when updating me on how my repairs are doing on my car. See in April with m I always hope to have you as my advisor. Best service and so professional when updating me on how my repairs are doing on my car. See in April with my new Z4. More
by Naimajloony
Employees Worked With
Jacob Murrar
January 07, 2023
My wife and I recently purchased our second vehicle at Bill Jacobs BMW. The negotiation was very professional and calm. Our client advisor on both vehicles, Joshua Schneider, was extremely knowledgeable r Bill Jacobs BMW. The negotiation was very professional and calm. Our client advisor on both vehicles, Joshua Schneider, was extremely knowledgeable regarding the vehicle and diligent in securing a deal that was fair to both us and Bill Jacobs. I highly recommend both Joshua Schneider and Bill Jacobs BMW. More
by tgfeeney
Employees Worked With
Joshua Schneider
January 07, 2023
Bill jacobs is my go to for quality purchases, dependable service and professional staff. Just bought a new car and everything was smooth. From test drive to delivery Bill and Mike made sure all questions we service and professional staff. Just bought a new car and everything was smooth. From test drive to delivery Bill and Mike made sure all questions were answered and treated us like family ! More
by scottrob4
Employees Worked With
Bill Earnst, Mike Adler
January 07, 2023
Every time I visit Bill Jacobs BMW service department I deal with Moe in the service department. Reason being he always makes my visit a breeze. He is easy to deal with and very transparent and thanks to h deal with Moe in the service department. Reason being he always makes my visit a breeze. He is easy to deal with and very transparent and thanks to him. My car is now at 186,000 miles and going strong. Thanks Moe and keep up the good work. Great customer service. More
by djeffecto
Employees Worked With
Mo Ali
January 06, 2023
I had a great experience with Giovanna Montalvo with my purchase of my new 2023 BMW X3. She made the process amazing and would definitely recommend family/friends to the dealership. purchase of my new 2023 BMW X3. She made the process amazing and would definitely recommend family/friends to the dealership. More
by jessica.orourke85
Employees Worked With
Giovanna Montalvo
January 05, 2023
Bought our second BMW from Mark at Bill Jacobs BMW and it has been a pleasure doing business with him and dealership personnel. Professional, personable and very knowledgeable. With the current automotive p has been a pleasure doing business with him and dealership personnel. Professional, personable and very knowledgeable. With the current automotive part shortages and uncertain delivery lead times he provided us with regular updates and delivered the vehicle earlier than expected. A relative ordered the same car as I did from another dealer, and it took her 7 months to get it vs. 3 months for us. More
by buckleyj27w160
Employees Worked With
Mark Garffagna
January 05, 2023
Had an excellent service experience with Moe being my service advisor, he know what he's talking about, treated my car as if it was his, thank Moe! service advisor, he know what he's talking about, treated my car as if it was his, thank Moe! More
by essa3891
Employees Worked With
Moe Ali
