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Bill Jacobs BMW
Naperville, IL
3,277 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,277 reviews
December 19, 2022
Russ is an amazing person and executive to deal with. My friend referred him to me and it has been great experience from the day I walked in to the dealership till I drove my car out yesterday. I would r My friend referred him to me and it has been great experience from the day I walked in to the dealership till I drove my car out yesterday. I would refer him to everyone who is thinking of. BMW More
by Saurav M
Employees Worked With
Russ Millard , Mohammed Elkhatib, Sandy
December 19, 2022
Khalil did a great job. I highly recommend him. He was quick to respond and adjusted his approach to the way I needed to make a decision. I highly recommend him. He was quick to respond and adjusted his approach to the way I needed to make a decision. More
by Michael Baker
Employees Worked With
Khalil
December 18, 2022
Oil service plan for $199 for 3yrs of oil plan is great. Jacob Murrar offered this plan it it paid off. Thank for your recommendation. Much appreciated. Jacob Murrar offered this plan it it paid off. Thank for your recommendation. Much appreciated. More
by Abdelmansour89
Employees Worked With
Jacob Murrar
December 18, 2022
Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without a hesitation. I hope your always my advisor. I love how he greets me in the drive and takes care of all my needs without a hesitation. I hope your always my advisor. More
by Bilalk1992
Employees Worked With
Jacob Murrar
December 17, 2022
Excellent customer service. Russ was very knowledgeable, always communicated with me looking out for what my needs and concerns were. Russ was very knowledgeable, always communicated with me looking out for what my needs and concerns were. More
by pcsadjust
Employees Worked With
Russ Millard, Alex Flinn, Anna Borzeck
December 17, 2022
Came in today with a flat and I’m 3 hrs away from home. No appointment and Jacob Murrar took me in and got me back on the road in less than 1 hr. Much appreciated thank you. No appointment and Jacob Murrar took me in and got me back on the road in less than 1 hr. Much appreciated thank you. More
by Edwardgr
Employees Worked With
Jacob Murrar
