Bill Jacobs BMW

Perfect as always Jeff is always a pleasure to deal with and makes sure my car is perfect. and makes sure my car is perfect. More

Me and my friend visited Bill Jacobs BMW to test drive a couple of X5's. Upon entering, I was warmly welcomed by Shyann Jones who served as our client advisor throughout the test drives and eventual purchas couple of X5's. Upon entering, I was warmly welcomed by Shyann Jones who served as our client advisor throughout the test drives and eventual purchase. Shyann impressed me with his kindness, patience, and extensive knowledge of BMW vehicles and the dealership's operations. She patiently addressed all of my inquiries. The entire team at Bill Jacobs exemplified professionalism and hospitality, devoid of the high-pressure sales tactics often encountered elsewhere. I am confident that I'll consider purchasing another vehicle from them in the future. More

Shaun was a pleasure to work with, both honest and transparent through the entire process. transparent through the entire process. More

Overall a great experience with Bill Jacobs. I highly recommend Bill Jacobs and I will continue to come here for years to come. The entire staff made the car leasing experience second to none. S I highly recommend Bill Jacobs and I will continue to come here for years to come. The entire staff made the car leasing experience second to none. Shaun, Rob, and Mohammed were all great and Shaun went above and beyond throughout the entire process. Truly a top notch operation. More

I had to bring my Husband’s car in for service the other day. Alex Flinn made the whole experience headache free. He was very knowledgeable and courteous. I highly recommend Alex for you next service. day. Alex Flinn made the whole experience headache free. He was very knowledgeable and courteous. I highly recommend Alex for you next service. More

Jeff has always been so great to work with and I trust him 100% with my car. He’s always friendly, honest and not pushy. He makes a stressful experience pleasant and the service we receive in Naperville d him 100% with my car. He’s always friendly, honest and not pushy. He makes a stressful experience pleasant and the service we receive in Naperville definitely make us lifetime BMW owners. More

Shyann was amazing to work with. She had the vehicle ready for us to test drive and the entire process went very smoothly. Shyann is very knowledgeable and was able to answer all our She had the vehicle ready for us to test drive and the entire process went very smoothly. Shyann is very knowledgeable and was able to answer all our questions and concerns! I highly recommend reaching out to Shyann if you go to Bill Jacobs! More

Mark G in sales and Jeff H in service are exceptional to deal with. Professional, personable, knowledgeable and efficient. They go above and beyond to keep me updated on all aspects of my cars status from p deal with. Professional, personable, knowledgeable and efficient. They go above and beyond to keep me updated on all aspects of my cars status from purchasing through services. More

Great dealership- we were there for way longer than necessary, but I attribute that to how busy they were on a Saturday! Would 100% recommend, but maybe try to go on a weekday if possible. necessary, but I attribute that to how busy they were on a Saturday! Would 100% recommend, but maybe try to go on a weekday if possible. More

Giovonna Montalvo made my experience excellent. Her responsiveness and professionalism was top notch. She made my experience worth driving an hour to get to the dealership Her responsiveness and professionalism was top notch. She made my experience worth driving an hour to get to the dealership More