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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,274 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,274 reviews

October 19, 2022

Bill and the management team were wonderful. Bill really spends time helping you find the right car and in todays world that means a lot. On top of being passionate about the brand, he is a very More

by 1999M3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
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Oct 23, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out to us if there's anything more we can do!

October 18, 2022

Great transaction with Josh and great process with Jacobs BMW. I would buy from again. thanks More

by max_fadin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schnieder
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Oct 21, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2022

Amazing! Great help and follow up. Answered all my questions right away. Great team to work with More

by Ariel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston
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Oct 18, 2022 -

Bill Jacobs BMW responded

Hi Ariel, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2022

Enjoyed working with Steven Erazo, he kept me up to date on what my car was getting done. Very polite and helpful. More

by mayur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Oct 18, 2022 -

Bill Jacobs BMW responded

Hi Mayur, we are very happy to have provided you with such a positive experience! Thanks for taking the time to leave us this information about your recent visit. Take care!

October 15, 2022

Had a maintenance scheduled and it went well. Steven Erazo was informative and let me know exactly what my car needed. More

by randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Oct 18, 2022 -

Bill Jacobs BMW responded

Hi Randy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2022

I took my car to get serviced and had a great experience thanks to Steven Erazo. Very helpful and didn't feel pushed to do everything at once. More

by laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Oct 18, 2022 -

Bill Jacobs BMW responded

Hi Laura, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2022

Bill Jacobs BMW is a great dealership. I had the pleasure of working with Steven Erazo and he was exceptional advisor. More

by rupak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Oct 18, 2022 -

Bill Jacobs BMW responded

Hi Rupak, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2022

This is the second time I worked with Russ and he made the process just as simple as the first time! More

by Tomtear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ
Report | Print
Oct 18, 2022 -

Bill Jacobs BMW responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 14, 2022

Great service ! Steven Erazo was a pleasure to work with. Took my BMW in for regular maintenance and had a great experience. More

by jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Oct 18, 2022 -

Bill Jacobs BMW responded

Hi Jose, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

October 13, 2022

We bought our BMW X5 off lease. We worked with Bill Earnest who did a great job. This dealership has great people, facilities and selection. We’ve been buying from Bill Jacobs fo More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Report | Print
Oct 17, 2022 -

Bill Jacobs BMW responded

Hi Scott, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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