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Bill Jacobs BMW
Naperville, IL
3,263 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,263 reviews
September 14, 2022
Great dealership! Clean and service was amazing. Steven Erazo was able to explain everything my car needed done and was very nice. Clean and service was amazing. Steven Erazo was able to explain everything my car needed done and was very nice. More
by Venkat
Employees Worked With
Steven Erazo
September 14, 2022
Steven Erazo was amazing! I give him my highest recommendation as he was very polite and explained well what my car needed to get done. I give him my highest recommendation as he was very polite and explained well what my car needed to get done. More
by magdalena
Employees Worked With
Steven Erazo
September 14, 2022
Pleasant experience at the dealership. Did not appreciate the high pressure tactics for up selling warranty, protection packages, ect. Did not appreciate the high pressure tactics for up selling warranty, protection packages, ect. More
by r.krizmanich
Employees Worked With
Russ Millard
September 02, 2022
I had a wonderful experience working with Jose Vargas! He answered any and all of my questions. Was patient as I debated for well over a few hours between two vehicles. He gave me his professional opinion He answered any and all of my questions. Was patient as I debated for well over a few hours between two vehicles. He gave me his professional opinion when I asked and was not trying to steer me in any specific direction. Merely guiding me in the needs that I wanted in my car. Jose was never pushy, and was extremely accommodating when I changed my mind and went a completely different route than my original choice. I highly recommend working with him. If you are seeking patience, guidance, and thoroughness I highly recommend working with Jose! You will not be disappointed. More
by ABond
Employees Worked With
Jose, Maggie
