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Bill Jacobs BMW
Naperville, IL
3,263 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,263 reviews
August 28, 2022
I usually don’t make reviews but my sales advisor Jacob Murrar definitely deserves a 5 star review. Great customer service and made me feel very welcome. Murrar definitely deserves a 5 star review. Great customer service and made me feel very welcome. More
by Faqrabawi44
Employees Worked With
Jacob Murrar
August 28, 2022
Great customer service and follow up. Harry G worked to get me the exact car I was looking for with no pressure at all. Will be buying my next car from Harry too! Harry G worked to get me the exact car I was looking for with no pressure at all. Will be buying my next car from Harry too! More
by ryandmccaslin4
Employees Worked With
Harry Gianos
August 27, 2022
Service at Bill Jacobs BMW was amazing ! Steven Erazo was very helpful and polite. I know I can count on him to provide excellent service. Steven Erazo was very helpful and polite. I know I can count on him to provide excellent service. More
by rbrown637
Employees Worked With
Steven Erazo
August 25, 2022
Josh Schneider was extremely helpful and very accommodating / paving the way helping us making the transaction buying the car as smooth as it can be. Josh went over and beyond for coming on his d accommodating / paving the way helping us making the transaction buying the car as smooth as it can be. Josh went over and beyond for coming on his day off to work with us to accommodate our schedule! More
by relorenzo
Employees Worked With
Joshua Schneider; Jacob Murar
August 25, 2022
Thank you to Mike Alwin for continuing to provide to best service possible, Mike always takes the time to explain all my needs, I will always see Mike. service possible, Mike always takes the time to explain all my needs, I will always see Mike. More
by Jeff A
Employees Worked With
Mike A
August 23, 2022
Jose Vargas was extremely helpful through the entire purchasing process. He was very knowledgeable of the various BMW models that I was interested in. The entire staff that I interacted with was court purchasing process. He was very knowledgeable of the various BMW models that I was interested in. The entire staff that I interacted with was courteous and helpful. I would highly recommend Jose and the dealership. More
by CLEARJOE
Employees Worked With
JOSE VARGAS
